They always cancel the order last…
They always cancel the order last minute. Very disappointed
90 % of the time, they cancel the order
April 30, 2026
Unprompted review
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Company details
Written by the company
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Contact info
240 -242 High Street, W8 6ND, London, United Kingdom
- 2073483924
3.6
Average
2 reviews
Replied to 59% of negative reviews
Typically replies within 24 hours
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I visit Gails on High Street Kensington…
I visit Gails on High Street Kensington or Kensington Arcade every single day. I think both branches are lovely. I go to Gails largely for their reliably good coffee, I only drink espresso so the coffee has to be good. I also like the teams at both a lot - same people for the last few years, all friendly, kind and helpful. Especially Messi at High Street Ken branch (also Jakob who is super). Both branches get very busy but they always look clean and tidy
December 30, 2025
Unprompted review
Reply from GAIL's Bakery - High Street Kensington
Hello there, thank you for the positive feedback, the teams will be thrilled. We are happy to hear you have enjoyed visiting us this year, and we hope to continue seeing you at GAIL's through 2026.
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