GAIL's Bakery - Hove Reviews 4

TrustScore 3 out of 5

3.2

157 Church Road, BN3 2AD Hove, GB


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Rated 1 out of 5 stars

Gail's Bakery this afternoon must have been the noisiest place in Hove! We went for a nice cup of tea and a chat but we couldn't hear ourselves over the clatter and crash of trays and washing up and b... See more

Rated 5 out of 5 stars

Always love Gail's Bakery. This one in Hove is very nicely located, and is a welcome addition to the locality. Nice coffee, delicious Danish and bread. Highly recommended. Oh, and friendly staff too!

Company replied

Rated 2 out of 5 stars

Visited Gail’s Church Road, Hove today with friends. Although their pastries are delicious but pricey, we decided on Gail’s to get out of the rain! I had a pain aux raison and a tea for £6.80.... See more

Rated 5 out of 5 stars

Gail’s in Hove and also in north st brighton are spot on great staff and the food is great well done Gail’s.

Company replied


Company details

  1. Bakery
  2. Brunch Restaurant
  3. Cafe
  4. Caterer
  5. Coffee Shop
  6. Meal Delivery

Written by the company

Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.


Contact info

  • 157 Church Road, BN3 2AD, Hove, United Kingdom

  • 1273323962

3.2

Average

TrustScore 3 out of 5

4 reviews

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Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very disappointing

Gail's Bakery this afternoon must have been the noisiest place in Hove! We went for a nice cup of tea and a chat but we couldn't hear ourselves over the clatter and crash of trays and washing up and breakages! It really spoilt our visit please Gails have some thought for your customers!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Gail’s in Hove and also in north st…

Gail’s in Hove and also in north st brighton are spot on great staff and the food is great well done Gail’s.

November 26, 2025
Unprompted review
GAIL's Bakery - Hove logo

Reply from GAIL's Bakery - Hove

Hello there, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoy visiting us and we look forward to seeing you again soon. 

Rated 5 out of 5 stars

Always love Gail's Bakery

Always love Gail's Bakery. This one in Hove is very nicely located, and is a welcome addition to the locality. Nice coffee, delicious Danish and bread. Highly recommended. Oh, and friendly staff too!

July 10, 2024
Unprompted review
GAIL's Bakery - Hove logo

Reply from GAIL's Bakery - Hove

Hello Rex, thank you for the positive feedback, the team will be thrilled. We
are happy to hear you enjoy visiting us and hope to see you again soon. 

Rated 2 out of 5 stars

Visited Gail’s Church Road

Visited Gail’s Church Road, Hove today with friends. Although their pastries are delicious but pricey, we decided on Gail’s to get out of the rain! I had a pain aux raison and a tea for £6.80. We went upstairs and the young man carried our tray up the stairs. My friend had a hot chocolate which cost nearly £4! This would have been ok if not for the fact that it was presented in a tea cup and not a mug! Ridiculously overpriced for what it was. We wanted sugar but as there wasn’t any on the tables my friend went downstairs. The young lady she spoke to was quite off hand and instead of regular sugar gave her packets of sweetener and said that was all they had! I never use sweetener but did. A bit odd for a cafe not to have sachets of sugar isn’t it? All in all, considering the prices etc we all agreed we would not be frequenting Gail’s again. We did visit this chain for a few months last year but again felt it was too pricey and went elsewhere. We won’t make the same mistake again. This time it was high prices and poor service.

March 27, 2024
Unprompted review

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