19 Princess Street, WA16 6BZ Knutsford, GB
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Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
19 Princess Street, WA16 6BZ, Knutsford, United Kingdom
3.7
2 reviews
Replied to 59% of negative reviews
Typically replies within 24 hours
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Each and every time I visit Gail's I am made to feel welcome and valued as a loyal customer. The staff are always super-friendly, chatty, and very helpful.
Reply from GAIL's Bakery - Knutsford
Hello Simon, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoy visiting us and hope to see you again soon.
https://gailsbread.co.uk/order/
My first visit to Gail’s in Knutsford. Only 1 dirty table full of trays and crockery available. We had to tidy it up ourselves and there was nowhere to put previous occupants remnants so sat with them on the table. Free coffee token in the app didn’t work, so had to pay, plus the token then disappeared. Ordered to sit in, but they served one coffee in a mug and cappuccino in a takeaway cup. Then just dumped the cappuccino into a mug so topping was lost. Staff were stressed and it showed. Lots of dogs in the shop, with one large dog sneezing near food items (I love dogs, but that was a bit grim). Coffee and pastries were okay, but not enough to make me want to visit a Gail’s again.
Reply from GAIL's Bakery - Knutsford
Hi Vicki, thank you for taking the time to share your feedback, however, we are terribly sorry to learn about your recent visit to our Knutsford bakery. We would love the chance to investigate this further. If you are keen, please reach out to our team via https://gailsbread.co.uk/contact-us/ quoting this review. We hope to hear from you soon.
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