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GAIL's Bakery - Southfields Reviews 3

•
TrustScore 3 out of 5

3.0

Bakery
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250 Wimbledon Park Road, SW19 6NL London, GB

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2087803861

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Company details

  1. Bakery
  2. Brunch Restaurant
  3. Cafe
  4. Caterer
  5. Coffee Shop
  6. Meal Delivery

Written by the company

Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.

Contact info

  • 250 Wimbledon Park Road, SW19 6NL, London, United Kingdom

  • 2087803861

3.0

Average

TrustScore 3 out of 5

3 reviews

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Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Unpleasant experience this morning..

Unpleasant experience this morning..
I was about to mske my order just the appnwas taking me somewhere else. I ask for help as i never expiriance that before and what i got is no knowledge, the lady with short grayish hair and a round glasses made me feel like i am a inconvenience for her as the next customers where waiting.
I left with unpleasant feeling and will not return.

December 3, 2025
Unprompted review
GAIL's Bakery - Southfields logo

Reply from GAIL's Bakery - Southfields

Hello Dominika, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further. 

Rated 2 out of 5 stars

I have been shopping at Gail’s Bakery…

I have been shopping at Gail’s Bakery in Southfields since it has opened for business regularly probably spent over £1,000 . This morning a reward ( a cup of coffee) was on offer on my loyalty card on ApplePay.

However, I was requested to open the app to claim it . It did not download properly. I asked if it was not possible to give me the coffee anyway as it showed up on the loyalty card in ApplePay. The answer was no !!!

I will not spend my money here again; regardless of how good the product is.

Corporate greed and inflexible attitude!!

June 1, 2025
Unprompted review
GAIL's Bakery - Southfields logo

Reply from GAIL's Bakery - Southfields

Hello Kadir, thank you for reviewing our bakery. We are sorry to hear about this issue and we'd love the opportunity to discuss your feedback further. Please get in touch with our team via https://gails.com/pages/contact [https://gails.com/pages/contact] if you are keen.
https://gailsbread.co.uk/order/

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