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Company details

  1. Manufacturing Service

Written by the company

We are a global full-service merchandise company, with offices in the US, UK and Europe. We provide a variety of services including design, sourcing, logistics, touring, staffing, equipment rental, ecommerce and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael and his team were absolute…

Michael and his team were absolute rockstars!! They went totally out of their way to make sure I was taken care of and were always available to answer my questions. I felt so lucky to have their support and it allowed my event to go off seamlessly. So so thankful for Gaining Ground and this amazing team!!

November 13, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Thanks so much Elle. It was a pleasure to support you with our POS systems across the UK and Europe!!!

All the best,
Team GG

Rated 5 out of 5 stars

I wanted some t shirts & joggers for my…

I wanted some t shirts & joggers for my online coaching business. I had specifics in mind for both fit & quality & the guys were able to match my criteria completely. Great communication throughout & very efficient overall. Couldn't be happier.

January 10, 2025
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Steve,

I'm so glad we were able to satisfy your needs and that the product turned out perfect!

Regards,
Team GG

Rated 5 out of 5 stars

Excellent communication and planning

Excellent communication and planning. I will undoubtedly work with GG again.

May 18, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Maca!

Thanks for the review, and thanks for being a fantastic merch manager for us :D

Looking forward to continue to working together in the future.

Speak soon,
Team GG

Rated 5 out of 5 stars

Great team

Great team, prompt with replies. Would love to work with them again!

February 8, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Weiting!

It was a pleasure to work with the Singapore Live Nation team for the recent tour. We look forward to working with you on future Asian tours!

All the best,
Team GG

Rated 5 out of 5 stars

Team is extremely responsive

Team is extremely responsive! Great to have them in our corner. They helped us put together merch a month before an Asia tour and I'm not sure we could have done it without them.

January 4, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Matt,

Thanks for taking the time to leave a review. We loved working with you and the Fly By Midnight crew to support your merchandise needs across your Asia tour.

Here's to the next one!

All the best,
Team GG

Rated 5 out of 5 stars

Highly recommending as a business partner

A group of well-organized professionals.
Efficient, detail-oriented, great to communicate with!
Definitely looking forward to work with again soon :)

January 19, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Kris,

Thanks for working closely with the GG team across the recent APAC tour.

We'll be bringing you more business soon no doubt!

Best,
Team GG

Rated 5 out of 5 stars

We've worked with GG for a couple of…

We've worked with GG for a couple of years now. They are great to work with and professional in executing projects.

February 2, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Thanks Louis. Always a pleasure working with you and the team across our UK and EU projects.

Here's to more opportunities in 2024!

All the best,
Team GG

Rated 5 out of 5 stars

Best merch company!

January 20, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Rafe,

Short but sweet. Thanks for all your efforts and great work at events across James Blake and Fly By Midnight. Plenty more to come down the line.

Speak soon bud.

Best,
Team GG

Rated 5 out of 5 stars

Exceptionally professional and efficient team

Dustin and Michael are always extremely professional and highly attentive to detail - a genuine pleasure to work with. Cannot recommend enough!

January 24, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Emily,

Great to hear from you and we appreciate your testimonial. Always a pleasure to work with you when the opportunity arises.

We'll be in touch!

Best,
Team GG

Rated 5 out of 5 stars

Wonderful Team :)

Wonderful team to work with, our company helped them to incorporate a BV company in The Netherlands, Tim, Dustin, and Michael are nice people. :)

January 24, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Thanks ICS team for you support with setting up our Netherlands entity.

Rated 5 out of 5 stars

Would highly recommend

Gaining Ground are a wonderful company to work with. They're incredibly professional and a lovely friendly team.

January 23, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Thanks Emma. It's been a pleasure working with you on branding projects to date.

Thanks,
Team GG

Rated 5 out of 5 stars

MINGYU MFG (INTERNATIONAL) LTD / Sam & Man

We are manufacturer of supply event crew dressing, we are really happy to work with Gaining, they are such a great customer whose in communicate, help us to solve the problem with us, the especially appreciate the quick payment, our company very enjoy can work with Gaining. And wish have a long time business with them.

January 16, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Thanks Sam. It has been a pleasure working with you as a trusted supplier for our clients across APAC.

Looking forward to working with you across more projects in the future.

Best,
Team GG

Rated 5 out of 5 stars

Recommended Partner

A great partner. My experiences have centered around logistics, sourcing and management of tour merchandise. The GG team will go the extra mile to make a project work, and maintains perspective around partner relationships. They listen and communicate well, and make it easy to coordinate intricate international projects.

September 1, 2023
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hey Adam,

Thanks a lot for leaving us a review. It is always a pleasure to work with The Loyalist and support you guys wherever you need us, whether that be at events, for ecomm clients, or pop-ups.

All the best,
The GG team

Rated 5 out of 5 stars

A potential partner to work with

I have worked as a freelance graphic designer for Gaining Ground on several projects to date and they have been a pleasure to work for. The work is varied across music, sports, and corporate merchandising needs.

September 1, 2023
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Gerald,

It is always a pleasure working with you across our design needs. Thanks for your hard work to date, looking forward to our continued partnership!

All the best,
The GG team

Rated 5 out of 5 stars

Great to work with

We have been working with the team at Gaining Ground since August and have found them very easy to work with, extremely efficient and professional. It is a pleasure working with them.

January 10, 2024
Unprompted review
Gaining Ground logo

Reply from Gaining Ground

Hi Seanna,

Thanks so much for leaving us a review. It has also been a pleasure to work with the Packsmart team on fulfilment of physical music products (CDs and Vinyl) so far.

Regards,
GG Team

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