This was a trip of a lifetime. Our time in the boat was incredible. The tour guide Eduardo and the crew on the ship were amazing, very attentive to details. From our room cleaning to the food to the help with the equipment, pangas, etc. We did have issues with our bookings though with Galapatours. They did get sorted but maybe shouldn’t have happened in the first place. We were booking the exact same as our friends and this was mentioned in quite a few emails yet when they got their final itinerary it was different from ours, our Galapagos fee, the $200 wasnt included it said or the $20 fee. Theirs was included. A couple of emails later ours was included too. Also our flight leaving Galapagos was booked on a different day. Like I said it all got sorted but it was just extra steps that shouldn’t have happened. Overall a fantastic trip. Highly recommend
Reply from Galapatours
Thank you so much for your review and for rating this as a trip of a lifetime! We are absolutely thrilled to hear that Eduardo and the crew took such fantastic care of you on board the ship.
We sincerely apologize for the booking hiccups regarding your flights and fee entries. While we are glad our team was able to resolve all details before your departure, we completely agree that travel plans with friends should be seamless from the start. We have used your experience to further streamline our group booking synchronization processes.
Thank you for your high recommendation, and we hope to welcome you back on board for another amazing adventure in the future!
