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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and unique designs. Many people also praise the efficient delivery service and the helpfulness of customer support, noting quick responses and effective problem resolution. However, some customers experienced issues with their orders, including delayed shipping or receiving incorrect items. A few people also mentioned that the actual product quality or color did not always match the website's images, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with the quality, fit, and unique... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality of products, with... See more

Delivery service

Customers generally had positive experiences with delivery service, often praising fast shipping, active... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While many praise the easy ordering process,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight helpful and patient agents who... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sneakers i ordered were great. Really beautiful and comfy. The only reason i didnt give my experience 5 stars is because the shipping proces took to long and understanding the status of my order w... See more

Rated 4 out of 5 stars

The product meets expectations, the quality/price ratio is excellent. I find the shipping speed adequate. I've only purchased shoes, but maybe I'll expand my range to clothing in the future. The websi... See more

Company replied

Rated 3 out of 5 stars

I ordered 2 pairs of shoes 3 weeks ago. They are yet to ship. I emailed support (who took 3 days to respond) and was told they could rearrange my delivery. This was a week ago and I have yet to hear... See more

Rated 5 out of 5 stars

I have been exceptionally thrilled with the two pillow covers by Gustav Klimt that I have received. They are beautiful! Ordering through Galartsy has been an easy process and both covers arrived in... See more


Company details

  1. Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You won't find trainers like them!

Even though my second pair took a while to arrive, they were worth the wait! Comfy, colourful and yet subtle without being too bright. My Van Gogh Sunflower and Starry Night Trainers are for the win! So pleased with them.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a jumper

I ordered a jumper, a dress and some sneakers. They were all amazing quality and arrived in an ok time. Had some issues with my sneakers' size, but they were very helpful in providing an exhange for me. The only downsize is that their warehouses are in the US and China, so for Europeans, the shipping cost can be pretty high, as the shipping cost is not covered for returns. But it's worth it!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, happy to wear them.
The customer service is especially great - one of my orders arrived separately from the others (but at the time I thought it was left out of the package), so I reached out to them and received help almost immediately.

September 29, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you for sharing your experience! We’re delighted that you enjoy the products and even happier that our support team could assist you quickly. Your kind words about our service mean a lot — we’re always here if you need us again.

— Galartsy Team

Rated 1 out of 5 stars

Never got my order, the company didn’t answer me for weeks.

I was so excited when I ordered the phone case. It never came, and I reached out 3 times to see if we could resolve this issue. Basically, they told me to talk to my neighbors and look for it. Very disappointed with this company.

September 29, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Hi Vikci,
We’re sorry to hear about your experience. According to the courier, there is proof of delivery for your order, which is why we asked you to check with neighbors or around your address in case it was left nearby. We understand how frustrating this must be, and we’d like to help you get this resolved.

Please reach out to us again at support@galartsy.com
with your order details so our team can review the situation and provide the best solution.

— Galartsy Team

Rated 5 out of 5 stars

Everything went ok.

September 22, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

We’re glad to hear everything went smoothly with your order! Thank you for taking the time to share your feedback — we look forward to serving you again.

— Galartsy Team

Rated 4 out of 5 stars

original designs for art lovers

Very original designs for art lovers

September 21, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your kind words! We’re thrilled you enjoy our designs — bringing iconic art into everyday fashion is exactly what we love to do. Your support means a lot to us.

— Galartsy Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! The site is easy to navigate, the products are amazing and very good value, and the shopping experience is very straightforward. Communication was good, dispatch was very prompt, tracking information was provided and the products arrived well packaged and in good time.
I am already a return customer and will be shopping with Galartsy again.

August 31, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your recommendation and for coming back to shop with us! We’re thrilled you found the website easy to use, the service smooth, and the products great value. It means a lot to us to have your continued trust and support.

— Galartsy Team

Rated 1 out of 5 stars

Ordered a shirt in the wrong size and…

Ordered a shirt in the wrong size and immediately emailed them to please fix. Weeks later I still get the wrong size and if you want exchange, its a long process. Just stay away. Quality is also low.

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Van Gogh starry night runners

I bought a pair of Galartsy shoes which were a size UK 5 they have been super. However, less than a month ago I ordered the Van Gogh starry night runners in a size English UK 5. When they arrived they were not the correct size. I checked box and they sent me US size 5 = >EU35 or UK size 2.5. I contacted them immediately asking for them to exchange for correct size =>EU 38,UK 5. I got one reply saying no exchange accepted so I am not happy all. No issue last time, bloody disaster this time. No further acknowledgement received from my reply at all = so lousy service so far. Really disappointed as runners are lovely but no use to me at all.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Galartsy watch and customer service

I ordered the watch but it came with a discolored strap (darker then in the picture) so i emailed customer service. They replied quickly and after showing them a picture of the watch i recieved, they apologised and fully refunded me. Great customer service, and the watch is, aside of its error with the color of the strap, absolutely stunning.

September 23, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you for sharing your experience! We’re sorry again for the color issue, but we’re glad our team was able to resolve it quickly for you. It’s wonderful to hear you still love the design of the watch, and we truly appreciate your kind words about our customer service.

— Galartsy Team

Rated 1 out of 5 stars

Scam company

I have promoted their products, but they didn’t pay me. I reached out via email many times but never received a response, not even on Instagram. Should this be considered a scam company? Affiliates, please be wise—let’s protect this industry from dishonest practices.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exeption

I would say that I never seen such quality about costum made shoes. I fair delivery also comparing quality to the price it's blessing for me that I found this company.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great gifts at keen prices

The customer service was exceptional. My queries relating to order and delivery were addressed quickly and wholly to my satisfaction. The goods arrived quickly and were of great quality, at very reasonable prices. I will certainly be ordering again and will recommend to friends and family.

August 18, 2025
Unprompted review

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