Galaxus.be Reviews 172

It was a long waiting process after order but it was predicted. Delivery was with DHL and afterwards Bpost. The order is received well

Very fast shipping. Good price. Thank you very much.

My order was delivered within 2–3 days after I placed it. The packaging was very secure. I hope it works without any issues. It was my first time ordering from this site, and I decided to purchase after checking the Trustpilot reviews.

Ordered a Seagate HDD 3.5" 24TB ST24000DM001 Barracuda which was DOA. I sent the disk back and they offered to sent me a new one. They weren't in stock anymore & the wait time was too long so I asked for a refund. Got my money back the next business day, excellent service!

Complete scam. They come with a nice promotion (probably too good to be true) for a product (a chair) and then for months and months postpone delivery and ask whether we want to consider cancelling our order because of delivery delays. Since we don't, they now cancel themselves, pretending the item is too big to transport. They sell dishwashers, fridges, sofas,... and a chair is too big to transport ?
It looks like they published a price that killed their margins and decided not to sell. I could understand that. But the complete lack of transparency, honesty, and ethics? That’s what kills it.

Quick delivery of satellite dish stand for convenient installation on my terrace.

First time use
Perfect

First time ordering from Galaxus I wasn't quite sure about the site at first because the product I was looking for was listed a bit cheaper than Amazon so I took the chance and my product ( a bobovr s3 pro head strap) arrived in just a few days in perfect condition and at a great price. 5 stars will definitely check out what other sales they have in the future.

Great website and product range, ordering process and tracking was good

Galaxus is a scam. I returned an order for 1400€ within the legal time limit, but the parcel was lost in transit and Galaxus doesn't want to refund me because, according to them, they didn't receive the parcel. I am not responsible for the loss of the parcel on the part of DHL.

updated 8 months later fighting with European consumer services, the brand won't offer me a solution. Calls me a fraudster. Do not return with them, if the package gets lost, it will be your fault. A 1400€ fault. I'll never give up on this case.