Gallant Sports Reviews 

862
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting that items are exactly as described, very sturdy, and offer good value. Many people also highlight the efficiency of the delivery service, with orders arriving quickly, sometimes even earlier than expected, making for a smooth overall experience. However, some customers also noted significant delays or non-delivery of their items, with some waiting weeks for orders to arrive. Additionally, a few people experienced issues with order processing, such as a lack of tracking updates or complications with split deliveries.

What people talk about most

Product

People report positive experiences with product quality, often describing items as sturdy, durable, and of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many customers praising the quick and fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as sturdy, durable, and... See more

Order

Consumers find the ordering process to be ambiguous, with some reporting easy and prompt deliveries, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a right wrist support at a reasonable price, I had a left wrist one. A well-known retailer in a supermarket sells one for about £18, I bought a Bionix one from Gallant for about £7, including... See more

Rated 5 out of 5 stars

Really great service from sales consultant Shaz. I have bought a Gallant max 360 punch bag. It’s a very good bag. Being not too practical I have had simple queries about assembling and also securi... See more

Rated 5 out of 5 stars

I recently purchased a Bionix muscle roller from Gallant Sports. The item is sturdy, exactly as described. In searching, I found no equivalent item at this shop's price. Furthermore, every other... See more

Rated 5 out of 5 stars

Great product, very sturdy. Delivered both packages within couple of days.


Company details

  1. Fitness Equipment Wholesaler
  2. Fitness Equipment Store
  3. Sporting Goods Store
  4. Sportwear Manufacturer

Written by the company

High Quality Sporting Goods, providers of boxing equipment with the highest ranked free-standing punchbags currently on Amazon. Available now with free delivery on all purchases (UK Mainland Only).


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

862 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(862)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Can't tell the difference between a thumb and an elbow

Ordered a thumb brace from this company, but received an elbow brace for tennis elbow. Reported the matter to them and sent photos, they messaged back that the correct item was being sent and it was down to human error. The replacement arrived and again it was the wrong item, another elbow brace. Reported it again and they replied with exactly the same email message as before about sending another replacement. My reply to this was 'Please cancel the order and give a full refund - I don't want a third wrong item'. Heard nothing more so opened a case with Paypal. Not too sure what kind of people run this company, but they can't tell the difference between a thumb and an elbow, not very good with email replies either, seem to have a very limited ready prepared email messages. A company no to be trusted a all

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong items sent out …

The order was delivered in reasonable time but the wrong items have been sent. I sent a picture of the wrong items immediately and was then asked for a clear image of the items which I sent again. I have had no further response since. I am not happy with the service so far.

September 3, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Annie,

We apologize for the inconvenience you've experienced with your order. We take this matter seriously and are committed to resolving it as quickly as possible. Our team is actively reviewing the information you've provided, including the pictures of the wrong items, and we are working diligently to rectify the situation.

Please rest assured that your satisfaction is our top priority, and we are taking all necessary steps to ensure a prompt and satisfactory resolution to this issue. We understand your frustration, and we appreciate your patience as we work to make this right for you.

If you have any further concerns or questions, please don't hesitate to reach out to our customer support team and quote Trustpilot, and they will be happy to assist you. Thank you for bringing this to our attention, and we are committed to improving your experience with our service.

Best,
Gallant Sports

Rated 5 out of 5 stars

Straight forward purchase and Quick to…

Straight forward purchase and Quick to deliver

August 13, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Alex,

We're delighted to hear that your purchase was straightforward, and the delivery was quick! Your satisfaction is important to us, and we appreciate your positive feedback!

Best,
Gallant Sports

Rated 5 out of 5 stars

Amazing

Great website. Fantastic price and fast delivery

August 31, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Simon,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our website. We always strive to provide excellent value and speedy delivery to our customers.

Best,
Gallant Sports

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

Equipment delivered promptly with no problems. Would definitely use this company again.

August 17, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Barbara,

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service and that your equipment was delivered promptly and without any issues. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Best,
Gallant Sports

Rated 5 out of 5 stars

Bar Bell

The online process was quick and easy. I was also made aware of my delivery date and time and my parcel came on 2 separate parts.
Would buy again for Gallant sport.

August 30, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Meena,

Thank you for sharing your feedback with us! We're thrilled to hear that you found our online shopping process quick and easy, and that our delivery notifications were helpful. We apologize for the inconvenience of your parcel arriving in two separate parts, and we appreciate your understanding.

We're delighted to know that you would consider shopping with Gallant Sport again. Your satisfaction is important to us, and we're continuously working to improve our services. We look forward to serving you again in the future!

Best,
Gallant Sports

Rated 5 out of 5 stars

Dumbbells.

The items were delivered on time and were as described,
Excellent.

August 29, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Barry,

Thank you for your feedback! We're delighted to hear that your items were delivered on time and matched your expectations.

Best,
Gallant Sports

Rated 5 out of 5 stars

Will Order Again In Future 👍🏼

Ordered some dumbbell weights for the house as an alternative for when I can’t get to the gym.

They were well packaged, arrived in good time (especially considering I ordered at a poor time over a bank holiday weekend), and are exactly as expected. Used them and now my arms hurt.

Would order from here again👍🏼

August 28, 2023
Gallant Sports logo

Reply from Gallant Sports

Hi Adam,

Thank you for your feedback! We're thrilled to hear that your dumbbell weights arrived in a timely manner and were well-packaged, even considering the holiday weekend. We understand the importance of staying on track with your fitness goals, and it's great to know that the weights are meeting your expectations.

It's also a fantastic sign that your arms are feeling the burn after using them – a clear indicator that you're getting a good workout in!

Best,
Gallant Sports

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