Gallerygiftsonline Reviews 26

I recently purchased a MacKenzie-Childs canister from this online store and had a fantastic experience. The team was extremely professional from start to finish, and the delivery was impressively fast. I was kept updated throughout the entire process, which gave me real peace of mind.

I would highly recommend this store to anyone looking for quality products and excellent service.

Fast shipping got here very fast love the hagarged statue very. Great packing definitely a great experience

Fast service, ordered and was promptly shipped and delivered the next day. Items delivered in good condition, thank you! 10/10

Made my first order with them, and what can I say except 5 star service, Item was the cheapest I could find on the net and it arrived very fast and was very very well packed. 100% trustworthy seller and will be buying from them again! Many thanks and kind regards Hugh!

Just been back for another purchase from this company. Once again the items are exactly as described, great service, great packaging and quick delivery.
Thank you.

Very impressed and would highly recommend. Very quick turn around. I ordered the item on Sunday, 16th and it arrived on Thursday, 20th. It would have arrived earlier, but I wasn't going to be in so changed the delivery date to the Thursday. I had ordered a similar item through another company and unfortunately the item arrived damaged (it was replaced). Therefore, I was very nervous when the parcel arrived but thankfully there was no need as it was very well packaged. The box the item came in was put inside another box which had a lot of padding. Very impressed with the care shown. I've got my eye on another similar item and won't hesitate to order it from Gallery Gifts. I've already checked and they have it.

Excellent, authentic glassware, very well packaged and fast delivery. Thank you.

I haves recently been purchasing from Gallery Gifts over the last few weeks. What. Great company. They respond on their online chat straight away delieries arrive on time with many options to choose from. Highly recommends these guys and will be purchasing from them again.

I bought a Hagrid figurine I had been searching for a while that I was unable to locate. I’m reluctant about online shopping. However, I would 100% recommend. Order was easy. Shipping was transparent at all levels and fast. Packaging was exceptional. My item was pristine: I will be searching for more items and be using again in future. Thank you for the excellent service.

I was looking for a present for my sister and chose the Waterford crystal rose,which stated free delivery. However at checkout it added £5.99 postage. On questioning this I was told it's free postage over £70 which is not what was stated.
I decided not to make the purchase and to buy it from somewhere that isn't misleading with its pricing

Prompt delivery, well package item which arrived in good order and helpful staff.

I ordered a Winnie the Pooh Christmas decoration, when it arrived the box was tatty and looked like a used, not a new, item, when I opened the box Piglet's ear had been broken off and badly glued back on. I've emailed a number of times and used the online chat service but had no response from them. I managed to.get through on the phone today and they were really helpful and are sending out a replacement as soon as they can.

Ordered Friday afternoon. Wasn't expecting delivery till middle of next week. Arrived Saturday!! Lightning fast despatch and delivery. Very impressed with the service, good packaging too as it is a fragile item. Well done Gallery Gifts. So refreshing to get such a good service. 10/10 from me! I am a new customer who will certainly be ordering again in the future.

My gifts were delivered late but this was due to the courier but when they eventually arrived I was delighted with them. The Beatrice Potter figures were cheaper than I could find anywhere and the packaging was excellent.

Really pleased with my Willow Tree purchase. Prompt delivery, well packaged and exactly what I ordered. (Also cheaper than buying from Willow Tree themselves where the item was out of stock anyway.) I did placed a separate order, in the same day, with Willow Tree and it hasn’t even been dispatched yet!
Well done Gallery Gifts, an excellent service. Will definitely use again. Highly recommended.

I bought a graveside plaque for my Grandma. The item arrived very quickly and I was kept well informed of the progress of the delivery. The item is just what I wanted and good quality. A great experience and would recommend

I was very happy with my order, great prices and no problem with delivery

The ornament I ordered was not of good quality, I sent the first one back for an exchange, collection was a nightmare, second one arrived and was no better and for the price of the item, I just couldn't justify keeping it, I was not happy to have to pay nearly £20 of my own money to have to send it back for a refund, now £20 out of pocket, it has put me off ordering from them again!

I ordered some items for my daughter who has Autism and special needs. I received an email that night to say my parcel would be delivered the next day. The parcel never arrived. I contacted the store who were very apologetic and explained that one of the items was damaged and they had to get another from their other store. They then told me that it would be with me the next day and they refunded me the postage I had paid. The next day the items still did not arrive, so I contacted them again. The person I spoke to apologised and said they would personally put it in the post themselves. When it arrived, it was well packed, and everything was good. Then on the Monday I was out, I got a call from the company to say they had sent another package to my address by mistake, and they wanted it back. I rang home and found out that it had been given to my daughter as it had her name on, and she had opened it. We have brought a few things, so she thought it was hers. I rang them back and said yes, we have the parcel. The man said we want it back tomorrow. I said I am not sure I would be in. He told me that he wanted the parcel back but when I said I might not be in he did say he would work around me. The worse thing was that he was able to arrange a tracked DPD collection for the next day after failing to deliver the first parcel as promised. Also, my daughter with autism got very distressed when I had to take back the ornament, she thought were hers, she could not understand why someone would give her something then take it back, because as she said, it had her name and address on it so it was hers. This company have caused us a lot of distress and we will not be using them again.

I was quite apprehensive about using this company as I had never bought anything from them in the past. I did ask a few questions which were replied to very promptly. I went ahead and ordered a piece of Crown Derby yesterday. I have just received the order via DPD Courier, very well packaged and an incredibly fast delivery!! The item is as described and first quality, I am very satisfied and most happy with the service which I have received from this company. I found them friendly and very approachable, they were more than happy to answer my questions and they made me feel valued. My experience is extremely positive, I would use this company again in the future, I personally felt that the service which I received far outweighs that of many of their competitors. I would recommend them to anyone who may wish to use their services and I wish them all the very best for the future.