Gallinée Microbiome Skincare Reviews 883

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and effectiveness, especially for sensitive and eczema-prone skin. Many people highlight how the products improve skin texture, tone, and overall health, with several noting a reduction in irritation and redness. The delivery service is frequently described as prompt, efficient, and well-packaged, often including thoughtful samples. Reviewers also commend the excellent customer service and support, finding the company reliable and pleasant to interact with. However, some people were dissatisfied with specific product aspects, such as the size of a soap bar or the absence of an expected accessory like a net bag with a multi-bar purchase.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the products for being gentle and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products for being unique,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praised the customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can always rely on this soap for cleansing and soothing intimate areas. First heard of it some time ago by the beauty writer for the Observer,Ella ??. Seems expensive but lasts a long time My husba... See more

Rated 5 out of 5 stars

I’ve been using the Gallinée universal skin cream for just over a year, and I’ve seen a marked improvement in my skin.Im 46yrs old and I have combination skin, with very dry patches. As well as Rosace... See more

Rated 5 out of 5 stars

I have now been using Gallinee shampoo for more than a month and the formulae of the product is very gentle on my scalp. Scalp irritation has almost completely gone and my hair looks very shiny and fe... See more

Company replied

Rated 5 out of 5 stars

Gallinée Microbiome Skincare is absolutely fantastic for sensitive, eczema prone skin like mine. I've so far purchased the foaming facial cleanser, soap and eye serum and have had no adverse reaction... See more


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler

About Gallinée Microbiome Skincare

Written by the company



You are a planet.

You are made up of human cells and of billions of bacteria living together in perfect harmony. If you look after them, they will look after you.

At Gallinée we are the world’s first skin and haircare line dedicated to the health and wellbeing of Planet You.
Your skin is made up of 1000s of good bacteria which form the protective layer called the microbiome.
If the microbiome becomes unbalanced or stripped away, then your skin becomes inflamed and sensitive.
Does this ring a bell? Well, we have the solution for you.

At Gallinée we believe in working with your microbiome to help it look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.

At Gallinée we’re a young company but we dream big. We’re a team of passionate nerds and we believe we can change the world of beauty forever.

Come and join the bacterial revolution.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

883 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have the whole scalp routine and…

I have the whole scalp routine and although it made my hair so soft I can't do anything with it I found it effective after one use pleased with my purchase

June 5, 2024
Gallinée Microbiome Skincare logo

Reply from Gallinée Microbiome Skincare

Bonjour Bob.

Thank you so much for sharing some feedback on our scalp routine, we are glad to hear that you are seeing great results so far. We hope you continue to enjoy them :)

Sasha

Rated 5 out of 5 stars

Beautiful brand with great values and…

Beautiful brand with great values and products! I've known Gallinée for a couple of years now and decided to start ordering just last year with the skin test which took a couple of months to arrive. Thus, I had reached out to the customer service about this, who has always shown up reactive and supportive. As I had a voucher to spend, I've ordered several products and found my skin to really like probiotics. I am also a fan of their loyalty program and would advise everyone to have a look at their sustainable engagements page!

June 13, 2024
Unprompted review
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Reply from Gallinée Microbiome Skincare

Bonjour Oct,

Thank you for sharing your feedback with us!

We would like to apologize once again for the delay with your skin test. We really appreciate you reaching out to us about it, as this enables us to improve our service. We are also very happy to hear that our skincare products are working well on your skin. Thank you for being such a lovely customer :)

Sasha

Rated 5 out of 5 stars

Excellent products top to toe

Excellent products. This time I had some hair products as well as the wonderful soap and face mousse. Lots of free products, green packaging and speedy delivery.
These all last a good while and are great quality and value.

May 13, 2024
Rated 5 out of 5 stars

Dynamic shipping

Dynamic shipping, well packaged, got samples too, the product arrived in a perfect condition, I’m satisfied with the overall service.

April 26, 2024
Rated 1 out of 5 stars

Very disapointing

Unfortunately, this product does not meet my expectations: I have a very sensitive scalp with hair that have a tendendy to get oily after 24 hours.
When I apply the cream/shampoo as recommended, my hair do not get clean, even if I use large quantities or several little quantities application in a row. In addition, it seems that the product is quiet agressive to my skin as, each time that I apply the cream shampoo, my skin burns, especially my face. Also, the frequency change in shampoo need cannot be evaluated as my hair are still oily after using the cream. I really wonder if there is not even an issue with the lot I received. I am therefore very dispointed.

February 14, 2024
Gallinée Microbiome Skincare logo

Reply from Gallinée Microbiome Skincare

Bonjour Noémie,

Thank you for your honest feedback, and for your interest in our products.

We are so sorry to hear that our product did not meet your expectations! It is true that our Cleansing Cream can be difficult to get used to due to its non-foaming nature, but it has been formulated for sensitive skin in mind and should not cause a burning sensation. This is not the feedback we usually get for this product.

We have contacted you for more information about your experience, and to offer a refund for this product. We apologise sincerely for the inconvenience caused. Please consult your inbox for a message from us at info@gallinee.com.

Have a lovely day!
Sasha

Rated 5 out of 5 stars

Calm & Microbiome Capsules + Calming Serum

To protect my skin from sun exposure (from a Mediterranean climate), I purchased the calm & microbiome capsules and the calming serum. I have been taking the pills and using the cream for 2 weeks now. My skin feels soothed and stress-controlled. Thank you! PS: Thumbs-up for the calming serum product's silky feel. I love it.

April 15, 2024
Rated 5 out of 5 stars

Easy to order and fast delivery

I am happy with my ordering experience on Gallinee website. It is easy to find the product needed to read about it and to order. There are also several ways to pay so I could choose the one most convenient for me. I was extremely pleased with the speed of deliver. I received my order within 24 hours from placing the order.

March 22, 2024
Gallinée Microbiome Skincare logo

Reply from Gallinée Microbiome Skincare

Bonjour Despina,

We are glad to hear of your great experience with us. We hope you love your new products!

Please do not hesitate to contact us at info@gallinee.com if you have any questions.

Have a lovely day :)
Sasha

Rated 5 out of 5 stars

Excellent

Ordering is easy, delivery fast. The cleansing bar is superb. Delicate smell, gentle foaming, and you don't have to use much of the product at all so it's going to last long time. Left my sensitive skin feeling soft and clean and with zero irritation. Excellent value for an excellent product.

March 13, 2024
Gallinée Microbiome Skincare logo

Reply from Gallinée Microbiome Skincare

Bonjour Emma,

Thank you so much for your detailed review. We are so so happy to hear that you have been enjoying our Cleansing Bar !

Rated 5 out of 5 stars

Bought the non perfumed cleansing bar…

Bought the non perfumed cleansing bar for use on body but have been using it on my face also. Will continue to purchase this!!!! Skin feels great afterwards, not dry or tight and it’s one of the few things I’ve used that doesn’t irritate my eyes! Love the ethos behind the company and clean ingredients.

March 19, 2024
Gallinée Microbiome Skincare logo

Reply from Gallinée Microbiome Skincare

Bonjour Sharon,

Thank you very much for your kind message about our brand. We are glad to hear that you love our Perfume-free Cleansing Bar - it's great to hear that it has left your skin feeling soothed.

Have a lovely day :)
Sasha

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