Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(653)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful company.

My first time ordering, after sampling your marshmallows at a Christmas fayre. Highly recommended...great service, from ordering online to a speedy delivery. Delicious products, that will also make great Christmas presents.
Thank you. X

December 2, 2024
Rated 4 out of 5 stars

Toasted coconut marshmallows, Awful taste.

Whilst the service was great, the toasted coconut marshmallows was revolting, it tasted like medicine. A very expensive purchase straight into the bin. And there I was trying to relive my childhood memories from the delicious toasted coconut marshmallows that my father used to sell in his sweetshop.

November 7, 2024
Rated 3 out of 5 stars

Lots of E numbers in Marshmallows

Easy order process, fast delivery, good packaging.
I ordered a selection of their marshmallow flavours. Beware of the ingredients: I was highly surprised to find lots of articifial colours (E numbers) are included in what is supposed to be a handmade product. Way worse than commercially mass manufactured marshmallows.
According to EU regulations, there should be a warning on the packet that certain E numbers can cause hyperactivity in children. Maybe not on there because the UK exited the EU.
What I didn't envisage with a handmade product was the best before date less than 4 weeks from point of arrival. The marshmallow packets were supposed to be Christmas gifts but they all say best before date 25th December.
Disappointed.

November 27, 2024
Unprompted review
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Sorry to hear you are disappointed and have concerns, please reach out to us at info@gallowayfudge.com

Rated 5 out of 5 stars

Easy tofa order .fast efficient delivery…

Easy to order .fast efficient delivery ..packaged really well ...sent it as a gift ..my brother loved it ,thankyou ..Will buy again and spread the word x

October 30, 2024
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Reply from Galloway Fudge Company

Thank you for your fantastic review! We're so glad to hear the ordering process was easy, delivery was speedy, and your gift was a hit with your brother! 🎁💕 Thanks for spreading the word—we can't wait to send more treats your way! 😊✨

Rated 5 out of 5 stars

Fantastic marshmallows as always

Fantastic marshmallows as always, it’s become my little treat and I’m a regular customer!

October 11, 2024
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Reply from Galloway Fudge Company

Thank you for your wonderful review! We're thrilled to hear that our marshmallows have become your go-to treat. It means a lot to have you as a regular customer!

Rated 4 out of 5 stars

Great fudge

I got this as a gift for my husband. He loves fudge and said so far the gift has been fab.

September 25, 2024
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Reply from Galloway Fudge Company

Thank you for your review! We're so glad to hear your husband is enjoying the fudge gift. It's wonderful to know it's been a hit so far! We appreciate your support!

Rated 5 out of 5 stars

chocolate train lollipops…

Purchased the chocolate train lollipops as toppers for 2 birthday cakes. They were well received. Thank you.

September 30, 2024
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Reply from Galloway Fudge Company

Thank you for your review! We're delighted to hear that the chocolate train lollipops were a hit as birthday cake toppers. We appreciate you choosing us!

Rated 5 out of 5 stars

Very good communication and good…

Very good communication and good service.

September 29, 2024
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Reply from Galloway Fudge Company

Thank you for your kind review! We're pleased to hear that you appreciated our communication and service. We look forward to serving you again!

Rated 5 out of 5 stars

Amazing tasting Fudge!

Excellent tasting fudge. Bought 8 flavours as we managed to get four when they were visiting Stirling Uni, and needed to try the ones we didn’t get! Gifted to my work and they all commented how amazing it is. Delivery was quick and well packaged. Worth the money and I’ll definitely be buying again.

September 25, 2024
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Reply from Galloway Fudge Company

Thank you, Terri, for your fantastic 5-star review! We're so happy to hear you loved the fudge and enjoyed trying new flavours after discovering us at Stirling Uni. It’s great to know your colleagues enjoyed it too! We're glad the delivery was quick and well-packaged. Looking forward to your next order!

Rated 5 out of 5 stars

Amazing

Great communication throughout the order and delivery process. Nice packaging and good labelling for content and ingredients.

September 24, 2024
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Reply from Galloway Fudge Company

Thank you for your amazing review! We're glad you appreciated the communication, packaging, and clear labelling of our products. We look forward to serving you again!

Rated 5 out of 5 stars

Fudge

Quality Scottish fudge

September 22, 2024
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Reply from Galloway Fudge Company

Thank you for your feedback! We're thrilled to hear you enjoyed our quality Scottish fudge. We appreciate your support!

Rated 5 out of 5 stars

First time ordering

First time ordering. Ordered the Belgian Chocolate Jazzies as they were listed as gluten free. Daughter loved them! Will be ordering from them again in the future.

September 7, 2024
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Reply from Galloway Fudge Company

Thank you, for your 5-star review! We're thrilled to hear your daughter loved the Belgian Chocolate Jazzies, and we're glad our gluten-free options hit the mark. We look forward to your next order!

Rated 5 out of 5 stars

Amazing fudge highly recommend

Amazing fudge highly recommend

August 8, 2024
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Reply from Galloway Fudge Company

Thank you for your fantastic review! We're thrilled to hear you enjoyed our fudge and highly recommend it. Your support means a lot to us!

Rated 5 out of 5 stars

Never been disappointed with this…

Never been disappointed with this company and always so friendly and approachable.

August 5, 2024
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Reply from Galloway Fudge Company

Thank you for your kind words! We're thrilled to hear that you've always had a positive experience with us. Your support means a lot, and we're here whenever you need us!

Rated 5 out of 5 stars

I have sent Galloway Fudge as gifts…

I have sent Galloway Fudge as gifts several times, all the recipients were delighted. They all said it’s the best they’ve ever had.

July 26, 2024
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Reply from Galloway Fudge Company

Thank you for your thoughtful review! We're thrilled to hear that the recipients of your gifts loved our fudge and found it to be the best they've ever had. We appreciate you choosing Galloway Fudge for your special gifts!

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