Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(653)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All ways fantastic

All ways fantastic
I absolutely love everything I get from here and I never have to wait long for it to arrive .I will continue to order properly for the rest of my life haha

March 12, 2024
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your enthusiastic feedback! We're thrilled to hear that you consistently enjoy our products and that our delivery times meet your expectations. We appreciate your support and look forward to serving you for many years to come!

Rated 5 out of 5 stars

Fantastic

Excellent products def recommend

March 23, 2024
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you! We're thrilled you enjoyed our products. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Belgian chocolate Belted Galloways

Belgian chocolate Belted Galloways! Can things get any better? The sheep were good also.

March 22, 2024
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Reply from Galloway Fudge Company

Glad you enjoyed our Belgian chocolate Belted Galloways! Thanks for the cheerful feedback!

Rated 5 out of 5 stars

Beautifully packaged and reached well

Beautifully packaged and reached well, Easter fudge and chocolate, tablet was yum

March 16, 2024
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Reply from Galloway Fudge Company


Thank you for the wonderful review! We're delighted to hear that you enjoyed our Easter fudge, chocolate, and tablet. and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great Company

Ordered a gift selection which was delivered in a post box size gift box. It had an added bonus of being able to include a gift message for free which really made it such a personal gift which was really welcomed by the recipient. The fudge was delicious and very reasonably priced for such a lovely gift.

March 3, 2024
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Reply from Galloway Fudge Company

We're glad you loved the gift selection! Including the free gift message made it extra special, and we're thrilled it was well-received. Thank you for your kind words and for choosing us for your gifting needs. We hope to serve you again soon!

Rated 5 out of 5 stars

Presents for others

Great products, arrived speedily and packed with care. Gave fudge and marshmallows as a present and they loved it.

February 24, 2024
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Reply from Galloway Fudge Company


Thank you! We're thrilled you loved our products and that they made such great gifts. If you need more treats, just let us know. Thanks for your support!

Rated 5 out of 5 stars

Amazing marshmallows and fudge as…

Amazing marshmallows and fudge as always, just the best, arrived very quickly thanks

February 11, 2024
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Reply from Galloway Fudge Company

Thank you! We're delighted you enjoyed the marshmallows and fudge.

Rated 5 out of 5 stars

Fantastic service!

Second time I’ve ordered and will definitely be back. Brilliant, prompt service from start to finish. Chocolate delicious, my daughter says it’s nicest she has ever had!

February 4, 2024
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Reply from Galloway Fudge Company


Thank you for your loyalty! We're thrilled to hear that you've had a positive experience with us again. It's wonderful to know that you and your daughter enjoyed the chocolate, and we're pleased to be considered the nicest she's ever had! We look forward to serving you again in the future.

Rated 5 out of 5 stars

Probably the best fudge in the world

I have bought fudge and marshmallows for years from the Galloway Fudge Company meeting them many years ago at a vintage car rally in Biggar Scotland. Fantastic product, taste is heavenly. Just ordered boxes for Christmas to be given to family which as usual has went down a treat. Keep up the good work guys and change nothing. Website is easy to order from. 👍

December 10, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your incredible feedback! We're thrilled to hear that you've been enjoying our fudge and marshmallows for years. It's great to know that our products have become a part of your holiday traditions and are well-received by your family. We greatly appreciate your continued support and kind words. Rest assured, we'll keep striving to maintain our high standards. If you ever need more goodies or have any suggestions, please don't hesitate to reach out. Thank you again! 🎉👍





Rated 5 out of 5 stars

Chrissy Treat…

Our order for christmas arrived bang on time 3 lots of very happy people. The fudge and tablet is on ration so we dont pig out but failing miserably. Cant wait for next celebration order might get some macaroon this time if we're lucky

December 8, 2023
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Reply from Galloway Fudge Company

Thank you for the fantastic feedback! We're thrilled your Christmas order arrived on time and brought joy. It's great to hear our treats are a hit, even if rationing is a struggle! If you need anything else, just let us know. Cheers to many more celebrations together! 🎉🍬





Rated 5 out of 5 stars

Fab product, Great business!!

Fabulous variety of products/flavours to choose from, to suit any budget or occasion.
Packaged extremely well - with a personal touch.
Delivered fast & with care.
An Excellent service from an Excellent business.
Highly recommended!!!

December 5, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for the glowing review! We're thrilled to hear that you found our products fabulous and our service excellent. We take pride in offering a wide variety of flavors to suit every budget and occasion. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, delicious great quality products, thank you.

December 7, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you! We're glad you enjoyed our products and the prompt delivery.

Rated 4 out of 5 stars

Great service and lovely product as…

Great service and lovely product as always

November 21, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your continued support! We're delighted to hear that you're happy with our service and products. If you ever need anything else, don't hesitate to reach out.

Rated 5 out of 5 stars

Cant fault the service I receive from…

Cant fault the service I receive from Galloway Fudge Company.
But the main thing is the Fudge is to die for!!!
Never tasted any fudge that comes near to this.
Beautiful.
Thanks
Mim

December 4, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you so much for your kind words, Mim! We're thrilled to hear that you're delighted with our service and, most importantly, with our fudge. It means a lot to us that you find our fudge to be unparalleled. We appreciate your support and look forward to serving you again soon. If you need anything else, just let us know!

Rated 5 out of 5 stars

Great Company with Great People and Fudge!

Great Company with Great People and Fudge!

Iv normally got my fudge from when I went to shows but decided to make an online order and even when I made a mistake which I relised once it was already placed, phoned up and was happly changed with no hassle or fuss

Always good when ever I get some as a gift always have to get some more for myself just to make sure I dont eat what I got for a gift!

November 27, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company


Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our online ordering process and that we were able to accommodate your request with ease. It's great to know that our fudge is a must-have treat, whether received as a gift or ordered for yourself. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing Company

What a fantastic company, amazing customer service. I needed my chocolates quickly and they made sure this happened and communicated with me all the way. I would recommend Galloway and the chocolate looked and tasted wonderful too !

November 28, 2023
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your wonderful feedback! We're thrilled that you had a fantastic experience with us and enjoyed our chocolates. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out.

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