Galloway Fudge Company Reviews 

653
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, highlighting the wide variety of flavors available. The ordering process is frequently described as easy and simple, with prompt confirmations and clear communication. Reviewers also commend the fast and efficient delivery service, noting that items arrive quickly, well-packaged, and as promised. Customers frequently highlight the products as perfect for gifting and suitable for those with specific dietary needs, like gluten intolerance. The overall positive experience, from website ease to product enjoyment, consistently leads people to express their intent to order again.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fabulous and delicious.... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple and easy. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We first tried Galloway fudge at a stall in Livingston many years ago, delicious! Very good quality, proper fudge in a wide variety of flavours. The raspberry is a firm favourite in our home. A perfe... See more

Rated 5 out of 5 stars

I discovered Galloway fudge at Sunnycon years ago and loved it! I couldn't make the con this year but still wanted fudge! Ordering and delivery was fantastic. Hope to see you lovely folks at a con... See more

Rated 5 out of 5 stars

Website order processed and delivered in good time. Chocolate Beltie bars come in individual packaging which is a nice touch and has been well done. Will be ordering again.

Rated 5 out of 5 stars

Had a problem placing order on website so rang them. They took all the details over the phone instead. Very friendly and helpful. They updated their website with any problems to contact them and the p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop

Information provided by various external sources

The Galloway Fudge Company is a family business located in thebeautiful Scottish countryside, tucked amongst the hills ofDumfries & Galloway, Scotland, where we've been hand-crafting our delicious confectionery since 2004. From our first day, we have used only the finest ingredients available and fairtrade where possible - our aim is simply to produce the yummiestGluten Free confectionery you will ever experience! No compromises-ever! We make and sell everything ourselves and our main products are Delicious Cream & Butter Fudge, Scottish Butter Tablet, Gourmet Marshmallows and Scottish Macaroon and we thoroughly enjoy the making process, it's especially nice when we are at an event, seeing our customers enjoy our products so much!


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(653)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Marshmallow selection pack

Have just received my first order of your marshmallows. I bought 5 packets thinking I’d keep some for myself and give the others as gifts. Really disappointed to receive them today with only a 2 week use by date (31/12). Very disappointing against dates offered by your competition. I doubt I’d buy more even though product looks quite nice.

December 9, 2022
Unprompted review
Galloway Fudge Company logo

Reply from Galloway Fudge Company

We're sorry to hear of your disappointment in our marshmallow best-before dates. As stated on our website best before is 1 month from production.

Your order came in on the 29th of November and the marshmallows were made fresh and dated the 31st Dec.
We were unable to ship before the 2nd Dec (tracked 24) due to the Royal Mail strike on the 1st Dec and were further hampered by the delays, causing your order not to arrive with you until the 9th. Under normal circumstances, you would have received your order within days.

We do hope you will enjoy them and give us another try under normal Royal Mail delivery services with no strike actions.

Rated 5 out of 5 stars

One of the reasons I keep coming back…

One of the reasons I keep coming back to Galloway fudge , is the great variety , the prompt and efficient service ,and how amazing the fudge is

December 9, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your continued support.

Rated 5 out of 5 stars

Superb fudge with lots of Flavour.

Always had a really good service from Galloway fudge company, ever since I met them at a Comic con, there products are really nice with lot of flavour, only issue is my gob isn't big enough and my waist line can't take much more LOL.

November 22, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your continued support. Hope to see you soon at another Comic Con

Rated 5 out of 5 stars

Brilliant!

Ordered a halloween letterbox gift for family as a surprise and they were delighted. Great niece had first pick!

October 19, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

Excellent product

Excellent product - coconut marshmallows.
Fast delivery!
Highly recommend Galloway Fudge Company!

October 19, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

Fab love this fudge

Fab products, so many to choose from. Love the marshmallows, mallow hearts, chocolate covered salted caramels & the boxes of fudge makes great presents

November 5, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

Great original chocolate for Halloween

Great original chocolate for Halloween. Arrived quickly. Would definitely order from here again

October 15, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

Lovely Halloween products

Lovely Halloween products, nicely presented,care taken with packaging so products arrived intact,the grandchildren should be happy🎃🎃

October 28, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

Halloween chocolate gift box

My daughter received her Halloween chocolate box. It looked amazing, she said the chocolate was brilliant, I’ll certainly order the Christmas chocolate box. Thank you

October 18, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 5 out of 5 stars

have ordered previously love the…

have ordered previously love the marshmallow my favourite so reordered with few others thanx again Galloway fudge co best wishes for the future

October 13, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it and thank you for your continued support of a small business.

Rated 5 out of 5 stars

Great company and lovely fudge

Great company and lovely fudge. Have used them more than once. If the web site gives you trouble, just give them a ring and they will sort it all out for you.

September 29, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your continued support of a small business.

Rated 5 out of 5 stars

First class service

First class service as always
Delicious product
Ideal Gift

October 4, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Delighted to hear it and thank you for your continued support of a small business.

Rated 5 out of 5 stars

Great pick-me-up

As usual, great fudge which my wife and I really enjoyed. My wife loved the Rasberry ripple, and my favourite was the Rum and raison. Only downside was Royal Mail was a day late with the delivery, but that's hardly Galloway Fudges fault! Wouldn't stop us getting it again.

September 24, 2022
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Reply from Galloway Fudge Company

Delighted to hear it and thank you for your support of a small business.

Rated 4 out of 5 stars

Loved your Scottish tablet & want to…

Loved your Scottish tablet & want to buy more, but the fudge wasn’t enjoyed, too smooth, marshmallow fudge smooth & light, gorgeous if one likes this but not if traditional fudge texture is a fave. Sad that although we live near, such must be posted as the postal cost makes all too expensive…

August 1, 2022
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Reply from Galloway Fudge Company

Hi Sara. If you are local to us, you are more than welcome to come and collect your order saving you any postage costs at an arranged day/time. If you call with your order we can have it ready for you to collect. I'm sure you can appreciate that we are not a retail premises and as such not always available for anyone to just drop by but we are happy to help where we can.

Rated 5 out of 5 stars

Lovely quality and super tasty

I ordered two boxes of the 400g, 4 bars gift boxes for my gf and best friend. The fudge bars are individually wrapped and labeled so you know which is which and the flavors don’t mix during transport. All were extremely tasty!

August 20, 2022
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Reply from Galloway Fudge Company

Thank you for your purchase and feedback it is greatly appreciated! As a family-owned business, every order and review is important to us and we really appreciate your support!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent fudge and fantastic tablet.

August 25, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your purchase and feedback it is greatly appreciated! As a family-owned business, every order and review is important to us and we really appreciate your support!

Rated 5 out of 5 stars

One happy Customer

Easy to order, delivery as expected, delicious Mallows

August 20, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your purchase and feedback it is greatly appreciated! As a family-owned business, every order and review is important to us and we really appreciate your support!

Rated 5 out of 5 stars

Absolutely delicious

Absolutely delicious. Bought a few different flavours and coloured marshmallows to make a platter for a gender reveal and everyone commented on how delicious they were. Will definitely be buying again. Easy to order and prompt delivery and packaged well.

August 8, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your purchase and feedback it is greatly appreciated! As a family-owned business, every order and review is important to us and we really appreciate your support!

Rated 5 out of 5 stars

I buy these a lot for gifts

I buy these a lot for gifts, so delicious, nicely packaged and everyone loves them.

August 6, 2022
Galloway Fudge Company logo

Reply from Galloway Fudge Company

Thank you for your purchase and feedback it is greatly appreciated! As a family-owned business, every order and review is important to us and we really appreciate your support!

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