Galvintullamore Reviews 

72
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

What a poor experience, great fashion as always and great staff in general. However I would consider going to somewhere else for wedding suit hire. This was a very disappointing and off brand exp... See more

Rated 5 out of 5 stars

Looking for the type of jumper that I ordered and found a great deal on their website. Ordered it late Monday night and it arrived Thursday morning along with a card thanking me for my order. Brillian... See more

Rated 5 out of 5 stars

Website very easy to navigate, I also received tracking on my order which I received within 24 hours. Great service !!

Company details

  1. Clothing Store

Written by the company

Galvin Tullamore is a multi-award winning department store and take pride in the knowledge that our brand has become synonymous with luxury fashion, superior quality and retail excellence for both choice and service. We never rest on our laurels and are always looking to enhance our brand and the service we provide to our loyal customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.6

All reviews

(72)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a tux in Galvin Tullamore…

Bought a tux in Galvin Tullamore recently and it was a very good experience. I was served by Les and he made it very easy and they have an in store tailor and the alteration was done in 20 minutes. Highly recommend.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fast service inspite of the very poor…

Fast service (online purchace) inspite of the very poor road conditions due to the terrible weather (Met Eireann Oranage alert). Reasonable price too, its great to be able to by designer clothes (Barbour Shirt) at a competitve price (cheaper than Frasers in Cork, or Amazon) from a local irish owned shop and not form a large multi national clothes shop listed on the london stock exchange. I will be purchasing again.

January 7, 2025
Rated 5 out of 5 stars

On-Line purchase

Twice I have bought vouchers on-line as gifts. Purchasing vouchers on-line was quick & easy. Voucher emailed promptly and looks v. well when printed. Second time I purchased a voucher Shane contacted me by phone to apologise that voucher would be delayed a couple of hours which I thought was very nice of him.

August 23, 2024
Rated 1 out of 5 stars

I visited your shop in tullamore this…

I visited your shop in tullamore this morning the 06th of Jan 2024 and was disgusted and disappointed with the non service we received. We went in to book a suit for my daughters upcoming wedding and was told that your shop only hires out tuxedo. We did not get a chance to explain that my future son inlaw is Scottish and the wedding party are wearing kilts so only needed father of the bride suited. The lady just turned her arm in the direction of a tuxedo and said this is all we hire out, we were unaware of this before going in. She was quite rude and seemed to look down her nose at us like as if we were not good enough to come into the shop.
We were made to feel quite embarrassed and left your shop with pur heads hanging and quite disgusted the way a few of your staff looked at us. We are local people and have shopped in your shop before but never again.
Thankfully we got sorted with another local shop who were 💯 % helpful and friendly.
I would suggest that lady gets some training in how not to treat customers and a little bit of manners goes a long way
Your shop lost out o this instance
Signed
Disgusted

January 6, 2024
Unprompted review
Galvintullamore logo

Reply from Galvintullamore

Dear Regina,

Thank you for taking the time to write and post your review. Although it is very difficult for us to hear the hurt and disappointment you feel as a result of your visit to our shop we are grateful you took the time to tell us how you feel and that you care enough to give us the opportunity to apologise and make necessary changes.

Please accept my sincere apologies for any hurt, disappointment or embarrassment you felt as a result of your visit to our shop. I am only glad this was not your first time to visit us and know that this is not what we want any of our customers to feel or experience.

We in Galvin Tullamore pride ourselves on our Customer Service and providing our customers with a shopping experience that is second to none so hearing that you had a negative experience with us is something I take very seriously.

If you would be willing to call or send us your phone number so we could call you that would be great as we would like the opportunity to apologise in person. If you would be willing to visit us again in the shop that would even be better but understand you may not wish to do so.

Again, please accept my sincere apologies for any hurt or disappointment you felt as a result of your visit to Galvin Tullamore and please be assured that we will be working hard to ensure that all customers visiting our shop feel welcomed and appreciated.

Yours sincerely,
Les
Owner Manager, Galvin Tullamore

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