Idk what people are talking about with support being bad, Sarah on live chat fixed my bonus issue in like 3 mins.
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The max bet rule appeared after activation, hidden under bonus details. I had already played a few spins above it before noticing. Support said the bonus terms apply regardless. Fine, but do not show... See more
RTP on some of these slots feels horribly low compared to other platforms, won't be depositing again.
The welcome bonus timer started before the bonus actually appeared in my account. I deposited Friday night, waited for the credit, then saw the clock had already been running. By the time support repl... See more
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The live table disconnected during the…
The live table disconnected during the bet window.
On desktop the cashier almost makes…
On desktop the cashier almost makes sense. On my iPhone, the keyboard covers the confirm button and the page jumps around when I enter the amount. I restarted the withdrawal twice, then the request appeared with the wrong method selected. Cancelled it and waited hours for the balance to return.
The max bet rule appeared after…
The max bet rule appeared after activation, hidden under bonus details. I had already played a few spins above it before noticing. Support said the bonus terms apply regardless. Fine, but do not show the important rule after the action that can break it. First.
The bonus expired while the site was…
The bonus expired while the site was stuck in a login loop. Hard to use free spins when the login page refreshes itself all evening.
Table contribution was unclear until…
Table contribution was unclear until the bonus balance dropped.
The welcome bonus timer started before…
The welcome bonus timer started before the bonus actually appeared in my account. I deposited Friday night, waited for the credit, then saw the clock had already been running. By the time support replied Saturday morning, half the window was gone. They said it was automatic, as if that fixes anything.
The cashier showed £20 minimum before…
The cashier showed £20 minimum before signup, then £50 after.
Mobile cashier unusable
Balance corrected late
Balance corrected late, with no transaction note.
Visa withdrawal still pending
Ticket closed unanswered
Balance updated hours late
Deposit limit ignored Monday
Same statement requested again
Bonus balance trapped
Refunded deposit took two days to show.
Deposited with Mastercard and the…
Deposited with Mastercard and the balance updated instantly. Trying to withdraw to the same card suddenly brought up “method unavailable”.
Recently played shows slots I cannot…
Recently played shows slots I cannot open anymore.
Rewards page stayed empty
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