Game Zone Ltd Reviews 77

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I got the game and was very exited, I didn't even get to open it because it required an activation key which was missing in the box... is there any way I can get it??

Rated 4 out of 5 stars

Very pleased with this purchase. Bought just before Xmas and despite Gamezone only promising for jan delivery they managed to get it to me for Xmas eve which made my daughter very happy. Kit seems goo... See more

Rated 3 out of 5 stars

Unusual method of payment of paying a third party via bank transfer. Made payment instantly. No acknowledgement of payment. No item sent. I had to go through lots of rigmarole to receive a refund.... See more

Company replied

Rated 5 out of 5 stars

My gaming pc bundle arrived in good time and in fully working order. I did initially think that it was faulty on account of my error plugging the monitor into the wrong port but I contacted game-zone... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store

Written by the company

Game Zone is one of the UK's best Gaming Products site. We have a wide range of gaming PCs,desktops, Monitors, Laptops, and WIFI Boosters. Please be aware from scammers as they use a similar name to us and sell the products on our name. Make sure you place the order on the our website. https://www.game-zone.co.uk/


Contact info

3.1

Average

TrustScore 3 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No activation key

I got the game and was very exited, I didn't even get to open it because it required an activation key which was missing in the box... is there any way I can get it??

May 27, 2025
Unprompted review
Rated 3 out of 5 stars

PC did not work

The items arrived promptly after being ordered. Once set up the PC did not work, the phone number quoted on the website has been disconnected. Quite disappointing as this was a Christmas present.

November 23, 2024
Game Zone Ltd logo

Reply from Game Zone Ltd

dear customer,
please feel free to contact us at 07594335540

Rated 5 out of 5 stars

Great customer service

The screen came broken and was missing a headset. I phoned customer service and received a new screen, headset and some speakers the following day. The gaming pc was a great price and my son is very happy 😊

January 7, 2024
Game Zone Ltd logo

Reply from Game Zone Ltd

thankyou for your feedback.

Rated 1 out of 5 stars

In reply to your comment

In reply to your comment, my stereo was bought on Amazon. They have contacted you to get another code to post back but no reply.

January 10, 2024
Unprompted review
Game Zone Ltd logo

Reply from Game Zone Ltd

we do not sell on amazon, you have bought from some other seller with a similar name to us, please check. we do not sell on amazon or even we do not sell any sort of stereo.

Rated 5 out of 5 stars

Very swift service

Very swift service. My son is very happy with his PC! No problems since purchase, I know we have warranty which offers peace of mind! Thank you!

December 19, 2023
Unprompted review
Game Zone Ltd logo

Reply from Game Zone Ltd

thank you for your feedback.

Rated 5 out of 5 stars

Came on time .packaging terrible

Came on time .packaging terrible. things inside out of there boxes though they were damaged luckily they ok.phoned up they were ready to help if anything damaged. will use again.

December 14, 2023
Game Zone Ltd logo

Reply from Game Zone Ltd

Thank you for your feedback.

Rated 5 out of 5 stars

My gaming pc bundle arrived in good…

My gaming pc bundle arrived in good time and in fully working order. I did initially think that it was faulty on account of my error plugging the monitor into the wrong port but I contacted game-zone and they advised me of my error and all sorted. Happy customer.

November 10, 2023
Rated 1 out of 5 stars

Bad service Avoid substandard products

Bad service, company doesn't list in detail about spec of computer, tried to contact on Facebook (one of their channels of contact) took 2 weeks for a reply and they copy and pasted the info from the website which I had already read but still didn't answer questions, the spec of components are really low, sold as ready to use right out the box, but it didn't have the operating system on, do I had to call them because they wouldn't respond otherwise, they did sent a new ssd out with the relevant software, but they said it would be next day but wasn't even delivered to courier untill 3 days later. I would save your money and take it elsewhere.

UPDATE: Pc os described as being able to run fortnite but even at the lowest setting you can play the game ,avoid this company like the plague, just ordered upgraded components to resolve the issue. Game-zone Ltd should really stop trading or robbing people after a little research I could of built this system for £200

October 4, 2023
Game Zone Ltd logo

Reply from Game Zone Ltd

Dear Customer,
The day we received your call, we sorted it for you, it took time to arrange the SSD for you. we do apologize for your experience with us.

Rated 1 out of 5 stars

Next day delivery haha item arrived…

Next day delivery haha item arrived 2days late

July 4, 2023
Game Zone Ltd logo

Reply from Game Zone Ltd

Dear CustomeR,
We do use Royal Mail 1st class delivery ( next day delivery), but unfortunately Royal mail is taking more than the usual time to deliver in specific areas. we do apologise about it.

Rated 5 out of 5 stars

I was a bit wary as the price was so…

I was a bit wary as the price was so good, but the boosters worked perfectly first time and improved the signal immensely. The parcel arrived securely packaged and in good time.

May 17, 2023
Game Zone Ltd logo

Reply from Game Zone Ltd

Dear Customer,
We appreciate your response.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look