GameKings Reviews 

218
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, ensuring that physical media and games reach buyers without unnecessary delays. People consistently appreciate the prompt dispatch and the secure packaging that keeps items in pristine condition during transit. Consumers are also very pleased with the competitive pricing and the wonderful variety of choices available on the platform. Many buyers emphasize the exceptional overall value, noting that purchases are both affordable and exactly as described online. Reviewers frequently express their intention to return for future purchases due to the dependable and satisfying service.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping and... See more

Product

Customers consistently note positive experiences with product, highlighting great prices, competitive values,... See more

Price

Reviewers highlight positive aspects of price, noting that games and products are very cheap, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. The games are very cheap and competitive. Delivery is prompt, and always well packaged. I can highly recommend this retailer. Will be using them again for sure. Thanks.

Rated 5 out of 5 stars

Bought a game that was great value, they dispatched and delivered very promptly, and they added a freebie I was entitled to but had no knowledge about but very thankful for. When I emailed, worried it... See more

Rated 5 out of 5 stars

Great service with a fast delivery. I will be ordering physical media from them again. Can highly recommend them. Thanks!

Rated 5 out of 5 stars

Good variety of games to choose from. My order was delivered very quickly and advice on delivery day and time throughout.


Company details

  1. Video Game Store
  2. also in
  3. Children's Toys Store
  4. Game Store
  5. Gaming service Provider
  6. Gift Shop

About GameKings

Written by the company


Game Kings was established in 2011 and is a trusted UK retailer specializing in video games, consoles and accessories. We also offer toys, electronics, films, and video gaming merchandise.

We stock all the latest games from Sony PS5, PS4, Nintendo Switch and Xbox as well as consoles and accessories. We have an extensive product catalogue that will cover all your gaming needs. We can also source rare and discontinued video game titles.

We have served over 2.5 million customers, establishing ourselves as one of the UK's largest independent video game retailers.

Our success lies in our relentless dedication to product sourcing and specially negotiated prices with our suppliers, allowing us to offer highly competitive prices & pass on the savings to our customers.

We offer FREE UK DELIVERY on every single order. All orders are shipped on the same day of purchase to ensure you get your Games as soon as possible

Our mission is to provide exceptional customer service, a diverse catalogue, and fast, reliable delivery to ensure you never miss a moment of your gaming experience.

Shop with confidence at Game Kings for all your gaming needs.


SHOP NOW AT GAMEKINGS PS5 GAMES PS4 GAMES NINTENDO SWITCH GAMES XBOX GAMES

Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(218)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price on the game I wanted…

Great price on the game I wanted although I wish GK had a larger Switch and PS4 selection. Ordering was also quick and easy, dispatch time was good too although delivery itself seemed a bit slow but that's probably more down to the Royal Snail. What is really noteworthy though is that I seem to have got a new customer gift - Deadpool 2 :D Unexpected and very awesome. Would definitely use again if GK have what I'm looking for.

May 6, 2025
Rated 1 out of 5 stars

I honestly don't know what to say about…

I honestly don't know what to say about this seller. I asked for a refund on a game on eBay in the morning. Then later that day I change my mind and order it again. Hes refunded me straight the way and I told him I will order the game somewhere else then.

He's blocked me on eBay and blocked my number

Then I see a sonic game I wanted to buy.
So I order on his website and he never send the game and would not give me a refund.

PayPal covered me and gave me a refund. Crazy how easy sellers get upset. Super untrustworthy

My reply,

I rang you twice and then you block my number,
No reply to emails,
been blocked on eBay for a unfair reason

Still not had a reply back to my personal email. You just trying to cover your own back on trust pilot.

Will never deal with you agan

April 10, 2025
Unprompted review
GameKings logo

Reply from GameKings

I am sorry to hear about your order experience. Our records show your order was received on Wednesday 3:33pm. All orders received before 2pm will be dispatched on the same day. For orders received after 2pm we will try to dispatch on the same day, but if this is not possible, the order will be dispatched on the next day. Your order was therefore due to ship to you on Thursday. However, on Thursday at 1:42pm we received a message stating you wanted a refund as the order was not yet dispatched. A further message was received on Thursday 2:14pm requesting a refund. Your order was therefore cancelled & refunded as requested on the same day - Thursday.

Rated 5 out of 5 stars

Pleasant Surprise along with my purchase

I usually do not write a review but credit given where it's due. Not only they were cheaper than others and what I liked is they provide free delivery too.

However what made everything so so much sweeter was the fact that I had a surprise sent to me along with my order. It was movie which was even brand new and sealed.

In today's Day and age , these acts are unheard of from a business.

Thank you gameking, you have now gained a permanent customer and I will ensure you get more customers too.

March 31, 2025
Rated 5 out of 5 stars

Splendid experience from EU mainland!

Their offerings include some physical UK editions that have gotten quite rare on the market, at a fair price.

Friendly, helpful and quick customer service. Very fast shipping options to mainland Europe at a reasonable price.

Glad I came across this shop!

February 12, 2025
Rated 5 out of 5 stars

First order at Game Kings and I loved it!

First order at Game Kings and I loved it!
I ordered a game for my ps4 which arrived brand new and perfectly packed. They even sent a DvD movie without even mentioning about it in advance, so it was a very nice and much appreciated surprise 😊
For sure I will buy from them again!
I recommend Game Kings to everyone who is looking for best quality at the best price 😉

February 10, 2025
Rated 5 out of 5 stars

Straightforward

Both times I've used you for PS4 games, the website was straightforward, delivery was quick, and on the second occasion you also included a dvd gratis.

January 10, 2025

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