gamerholic.com.auReviews 

Waiting months for any order or communication after they had the nerve to charge me 60 dollars for shopping. Bounced around with auspost and the support store with no luck. Currently at a point of writing to the Commerce Commissions to see if that gives traction. Worse experience I've had buying things online in years.

Do not use. Otherwise purchase at own risk.

Recently purchased just under $1k worth of goods. Took two weeks to get tracking numbers which never worked. On the third week threatened to report them to higher authorities & get my bank involved (paid with visa buyer protection). Don't even think about paying these guys without any protection such as paypal or visa/ mastercard.

I just wish I read everyone else's experience before placing my order to avoid the stress & frustrations. Sounds like this is common practice for this guy. I say this guy because I am almost confident it's a one man show. His contact hours are 6-10pm during the week (after normal work) & 2-6pm on Saturday. The customer service defers to "management" alot but I'm sure it's a bunch of BS like the rest of their shady practices.

What an absolutely abysmal company to deal with. Unfortunately I trusted catch.com.au with a purchase and they farmed it out to these fraudulent pirates.

Read the other reviews, and you will see the same sad story repeated. Fake connote numbers, zero replies, zero accountability. Stealing money from the public what a tragic life the company directors must live.

Avoid. Avoid catch also, who do not provide tools to appropriately deal with this.

Extremely disappointing experience with Gamerholic in Australia.

I have made a sizeable purchase that involves 3 parties, AfterPay, NZ Sale and Gamerholic in Australia. I am writing 3 seperate reviews as they are all part of my experience.

I purchased 8 items from NZ Sale that incurs a shipping charge per item, I paid for them via After-pay and Gamerholic ships it.

Sadly this experience with their customer service has put a sour taste in my mouth and left me feeling a bit disrespected.

Only 6 out if 8 items were shipped due to a change I made and a change they made because it was out of stock.

They arranged a credit for the 2 items that I am still yet to receive, however they have refused to refund the freight portion and so have NZ Sale.

I can’t understand why they don’t just refund my shipping, they have essentially charged shipping on two items they have not been sent. I have even been back on the NZ Sale site, added just 6 items and the shipping is less, if I add another 2 the shipping goes up.

I am frustrated and annoyed at this whole experience and have told them so in several emails, to sum it up they just to care!

They get 1 Star just like NZ Sale.

They promise fast delivery times, and then modify the expectation after taking your money.

They use Aramex as courier, with no other options. For clarity, I needed to buy a replacement a week after I ordered from Gamerholic, and it arrived before the Gamerholic package did.

Also, someone mailed me something using standard Auspost postage a day after I ordered from Gamerholic, and it arrived beforehand. Not worth the $10 postage I spent.

Gamerholic's business model is advertising that they have products for sale at lower prices than the market, taking your money, then stringing you along with delays and hoping you give up. They gave me a fake tracking number, then when i asked why it didnt work they admitted the order hadnt actually been sent. Do not give them your business, they are wholly a fraudulent company.

I ordered a new miniature for my dungeons and dragons campaign, specifically one of the pre painted ones as I don’t have the time to paint these things.

Seeing as though shipping cost me $10, I thought I would be getting my money’s worth by getting it delivered quickly.

Although given “tracking” info, there was no sign of the package being sent out.

Once it had been arrived, that being today, I was frustrated by the lack of quality the company puts into caring for their packaging! I open it up to see that the whole item had been torn up and the miniature broken into many pieces.

Do not buy from here!! Their low prices may seem like a bargain, but don’t fall into the trap of buying from this company.

I do not recommend this company to anyone whatsoever!!