GamerModz Reviews 

755
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they... See more

Rated 5 out of 5 stars

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added... See more

Rated 4 out of 5 stars

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy... See more

Rated 4 out of 5 stars

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thi... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Information provided by various external sources

GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.


Contact info

3.5

Average

TrustScore 3.5 out of 5

755 reviews

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No recent history of asking for reviews

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3.5

All reviews

(755)

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Rated 1 out of 5 stars

PS4 controller

Just got casing not a controller. Casing was too smalll for our controlller. Fortunately we were able to put our controlller back together successfully

March 25, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at sales@gamermodz.com or at 8656-205-5268. Thank you for your patience and understanding.

Rated 3 out of 5 stars

Ok Very Good Controller All Of The Mod Work But It Was Hard To Figure Out ? I have a game called gta 5 right so when i get in an online session i tried to kill people by switch kill but it wouldn't

Yea So I tried to switch kill on gta 5 online but it won't switch for some reason but all the mod work and i could aim on people but i could not switch kill ? switch kill something like when the enemy is dead , you just have to move a little movement of your right analog stick and it will switch the aim onto the other enemy that's switch kill . But with this controller i can't? And i check that im on Assisted Aim Full but i still can't switch kill . On the normal controller i can switch kill ?

March 25, 2017
Unprompted review
Rated 4 out of 5 stars

Custom Controller

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thicker then most materials but they said sand off a bit of the sides or flex the shell of the controller to make them slide in easier.
Overall great service and products! 😀

March 25, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

My boy loves his new controller .. Really nice paint job and the clear buttons worked out perfect.. juggernaut is a must for extra fun.. 100% satisfied .. thanks gamermodz

March 23, 2017
Unprompted review
Rated 2 out of 5 stars

Misleading

Advertised 2 day shipping, did not mention it would take over a month to be ready to ship. It took more than 2 days to ship on top of that.

The reply to this is everything they have via a computer where people can input incorrect times and dates to cover it up. For me to even write a review and reply to one, should let you know I'm not inaccurate. I don't usually care, but for it to take over a month to recieve something you order online with "2 day priority shipping", it isn't worth the ridiculous price.

Dates are incorrect still, but that's fine. Whatever helps you sleep at night (:

March 20, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave a review.

Your review however is drastically inaccurate and misleading in itself. Your order shipped within the 6 - 10 business days that we quote (which is roughly 2 weeks). Also, during checkout, under where you chose your shipping option, it states "This does NOT include standard processing times".

We are very up front with this information from the start. It is in the FAQ section, it's on product pages and even when you log in to check your order it provides you with the estimated ship date based on the 6 - 10 business day window that we quote. If there was an issue here, you could have immediately contacted customer service and they could have worked with you to get what you wanted, in the time frame you wanted it like changing your order to a quick ship option.

We quote 6 - 10 business days on ALL one-off, custom made designs, like yours. With over 150 trillion possible design combinations, they are one-off, custom built.

We would greatly appreciate it if you updated your review to be truthful and not misleading to past, present and future customers.

EDIT: To your reply, your order was placed Sunday, February 26th (not a business day), processed Monday February 27th (February has 28 days in it) and shipped March 13th. This is 10 business days, because business days are Monday - Friday. Even without "business days", "over a month" would mean it shipped on or after the 26th of March, which we can see it didn't. USPS attempted to deliver your order on the 17th but posted back "business closed" and therefor delivered on the 18th. Even that "delivery date" is no where near the now "over a month to receive" in your reply.

The "2 day shipping" is the USPS shipping transit time, as stated prior, just underneath your selection of your shipping method it reads exactly "*Please Note: Shipping Transit Times Does Not Include Our Standard Processing Time".

As to covering it up, how would we be able to manipulate your transaction date data or USPS's tracking information?

It seems as though regardless of the order date on your receipt, or the united states postal service tracking/delivery information, you will stick with this "took over a month to ship" false accusation.

Thank you for your time.

Rated 4 out of 5 stars

Controller QUALITY is by far the BEST of any Pro controller company

This controller is by far the best quality, scuff, battlebeaver, any other pro company controller cant compare, yeah they forgot my pro buttons on the first order and i had to send it back but im telling you being one of the top 30 players on COD MWR this controller will be up to anyones standards and i promise it will exceed everyone of them. I will never purchase from another pro controller company again, Gamermodz is the only way to go for orginal feel and superior quality with the best feeling pro buttons, no big paddles to accidently click, simply put this controller is perfect
GAMERMODZ will build you a PERFECT CONTROLLER and if they mess up your order they will make sure everything gets done right.

March 14, 2017
Unprompted review
Rated 4 out of 5 stars

Great product once it got here.

Great product. Buttons worked like a charm. Unfortunately the website didn't update the controls status. It stated "in paint" for over two weeks. When I emailed customer service after the ship date to check the status, they were responsive and helpful at shipping the product. One last note. I paid for double splatter of the same color. I don't recommend that. The splatter looks lite.

March 11, 2017
Unprompted review
Rated 3 out of 5 stars

good

I love the controller with all the detail but it took about three weeks to come if it can faster it would of been a five

March 10, 2017
Unprompted review
Rated 4 out of 5 stars

Great product. Ok shipping

Ok ill start off by saying the controller is the best in the industry i have one from from another company and it does not compare to this one everything works perfectly attention to detail is the best ive seen.

Only bad thing that i did not like is the shipping its 6 to 10 buisness days i orderd mine feb27 and got it today march 10th dont get me wrong they never lied about the shipping how long was going to take but i wish they had an option for rush delivery i would certainly would have paid extra if they had an option like that but i also understand they have to make the controler from scratch but overall if you want a modded controller THIS IS THE PLACE TO BUY.

Thank you gamermodz for this amazing controller :)

March 10, 2017
Unprompted review
Rated 5 out of 5 stars

Worth The Wait

This Controller Is Honestly Amazing I love It and Use it every single day. I see people complaining about how long they had to wait but honestly i feel like it was worth it

March 8, 2017
Unprompted review
Rated 4 out of 5 stars

PS4 joker controller

Love the controller for sure but it did have couple things wrong with me having OCD the back pro buttons was off and I can feel it one is pushed in more than the other so their not even and 2 the right pro button doesn't always work like it's shorting out when pressing it

March 5, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible

Order was late, ruining a birthday party for my 9yr old. Was told since it was late gamermodz would add additional features to compensate. Well they forgot..then when asked they said send it back and we'll add the features promised. All in all horrible, will never spend money with that company again. Suckered me out of 230$...costomer services is an absolute joke...if you care you think maybe you'd answer promptly not wait 4to5 days to reply..

March 4, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at sales@gamermodz.com or at 8656-205-5268. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Juggernaut

Great company fast shipping upgraded my controller free of charge after a recent patch recommended highly

March 2, 2017
Unprompted review

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