gamesoldseparately Reviews 

719
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Very disappointing. I pre-ordered an item on 28 Jan due for release on 4 Feb. I never received any updates so had to chase. I received a fairly prompt reply (to his credit) but was told they didn’t ha... See more

Company replied

Rated 4 out of 5 stars

Ordered 5 games from the site. One was dispatched within a couple of days, no problem. Several days went past, no word on the others. Sent a chase-up email and waited a few days, no reply. Managed to... See more

Rated 3 out of 5 stars

The game was cheaper to pre-order on this site than anywhere else, which was great obviously. Unfortunately, it arrived two days after the release date, which was less than ideal considering it was a... See more

Rated 5 out of 5 stars

As with a few people, I was quite hesitant to purchase something from a business I hadn't heard of, but I went with the TrustPilot reviews and I'm so glad I did! The game was marked up as the cheap... See more

Company replied

Company details

  1. Video Game Store

Written by the company

gamesoldseparately.co.uk is an ecommerce site selling video games and associated products. We also have an exclusive range of products in our Port Talbot store. Get in touch and see how we can help you today!


Contact info

3.5

Average

TrustScore 3.5 out of 5

719 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(719)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price, delivery exactly on time and the game came in perfect condition. Delighted to have discovered the place and will be using for every physical disjyi buy in future.

July 16, 2023
Rated 1 out of 5 stars

This was my first time using games …

This was my first time using games sold separately. I ordered a game from them about a week ago and it hasn't even shipped. I wanted it to take on the plane with me as it's a long flight. My usual supplier sends games next day. They didn't have it in stock though so I gave games sold separately a try. I won't be using them ever again.

Update: I had to chase them down via email. They told me they didn't have the item and have to order them in, so they sell items they don't have and leave you hanging, and that it should be with them this Friday and they would send it to me then. So that's about a 2 week wait all in all. I asked for a refund and they cancelled my order but no refund had been given yet.

Update. They told me my refund would take 1 to 2 days. 5 days on I still haven't received my refund.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, next day delivery and good customer service when I called.

June 21, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 5 out of 5 stars

Arrived on time

Pre-ordered final fantasy xvi which was delivered the day it came out will definitely use this shop in the future.

June 20, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 5 out of 5 stars

Cheapest price online in the UK

Cheapest price online for Final Fantasy XVI in the UK. It was sent using the tracked 24 hour Royal Mail service. It arrived a day after release, but that may have been a Royal Mail issue.

June 21, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 5 out of 5 stars

AMAZING GAME BUY IT!!!

This is such an awesome game don’t even think about not buying it get it I’ve had an amazing time playing this game the graphics the characters the combat are all out of this world a game of the year contender for sure

June 22, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 4 out of 5 stars

Freindly service

Freindly service, however Second purchase from this seller for new release games and have received them both a day after release, but the price can't be beaten, only reason why this post isn't a 5 star

June 20, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 5 out of 5 stars

Item arrived perfectly fine and was…

Item arrived perfectly fine and was dispatched the day before release! Arrived a day late but that's the Royal Mail's fault presumably. The seller was also very helpful over email, would shop here again!

June 20, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 4 out of 5 stars

Best price, day late.

Best price. Would have been 5 stars if it wasn't a day late arriving.

June 20, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

Rated 4 out of 5 stars

Good price, offset by delivery time

Price was very good. Annoyingly, arrived after release date, even with a pre order weeks in advance. This was frustrating as some of my friends ordered days before release elsewhere and it arrived on release day.

June 20, 2023
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Reply from gamesoldseparately

Thanks for using my site. I really appreciate it!

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