GamesontherockReviews 

67
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great price to pre-order a great product - Gloomhaven: Jaws of the Lion. Excellent communications - Gamesontherock sent frequent updates on the progress of the order. When it arrived it was immaculate... See more

Rated 5 out of 5 stars

Scott is a legend and his first subscription box has blown me away with the value of it. He's super flexible and unlike other larger companies will tailor the box to suit your tastes and requirements.... See more

Company replied

Rated 5 out of 5 stars

Fantastic service for my pre-order. Scott kept me updated on the state of the pre-order, well above and beyond what was required, which built my excitement towards the game arriving! The game wa... See more

Rated 5 out of 5 stars

I received my first order from games on the rock two days ago. Communication was excellent and the speed of delivery quick. The games were very well packaged and it was obvious the care that had gon... See more

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4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A quality retailer

Such a great first experience with gamesontherock.

Pre-ordered a hot ticket item, quite last minute, and got a great price, and had the game for release day... was free shipping too!

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Pre-ordered and excellent service

Fantastic service! I pre-ordered an item and everything was kept transparent in terms of when they would receive and send the item. Quick service and well packaged.

Cheers!

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Gamesontherocks ROCKS!!

Gamesontherocks ROCKS!!! They are hands down the best seller online for games. They are brilliant at communicating and really care about their customers. What an amazing service. Highly recommend!!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. I received regular updates on the progress of a pre-order which was something I appreciated. I will definitely use again.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Phenomenal customer service

Phenomenal customer service. I was frequently updated on the status of my preorder and every effort was made to keep me informed my order, it really was above and beyond. Would absolutely shop here again

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Super fast delivery and attention to detail

I received my first order from games on the rock two days ago. Communication was excellent and the speed of delivery quick. The games were very well packaged and it was obvious the care that had gone into ensuring that the boxes would not be damaged in transit. I will definitely be using this company again.

September 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great games company

AMAZING customer service with Scott keeping us uptaded on my "Gloomhaven Jaws of The Lion" preorder. Fast delivery and came in pristine condition. Also a sweet inside! Free delivery too. Definitely using this company again.

September 12, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service from this small business

Great price to pre-order a great product - Gloomhaven: Jaws of the Lion. Excellent communications - Gamesontherock sent frequent updates on the progress of the order. When it arrived it was immaculate due to the careful packing, and they even threw in a packet of sweets which we ate while we played the game. Will certainly order again. Thank you.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service for my pre-order

Fantastic service for my pre-order. Scott kept me updated on the state of the pre-order, well above and beyond what was required, which built my excitement towards the game arriving!

The game was the cheapest price I could find out and came very well protected in the packaging. The only feedback I'd give is I'd like to see more environmentally friendly packaging, but I can appreciate that's not necessarily an easy task and would be a bonus if anything.

I feel like the only way he could have got the game to me quicker would be if he 3D printed it in his garage... Overall very happy.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Perfect Service!

Great service, good value, insanely well packaged, quickly and professionally shipped, constant communication and all round brilliant. Couldn't recommend a better pre-order supplier.

(Purchased Jaws of the Lion - Gloomhaven)

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great board game shop

Lovely experience & customer service- including a hand written note with the order! Good variety of games at competitive prices. Will definitely be ordering again.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent conscientious company

Excellent conscientious company, well packaged goods, good price on game. At a time when many online retailers are cutting corners on packaging gamesontherock ensured game arrived in perfect condition.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Scott kept me informed about the progress of my pre-order and went out of his way to deliver as quickly as possible. Packaging was outstanding. Overall a great personalised service that I will use again.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Personal and efficient

Scott at GamesontheRock was very helpful throughout the whole process, dealing with personality and transparency when communicating between his sellers and customers. Very much appreciated, and the delivery was prompt and left with a handwritten note. Brilliant customer service.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Game arrived much quicker than expected and packaged brilliantly. Will definitely be shopping here again

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quick delivery via UPS and securely packaged so was received in perfect condition. Will be buying from here again!

September 2, 2020
Unprompted review

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