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Rated 5 out of 5 stars

I've used the 3 times now the team always keep you updated has some hiccups with carriers but team corrected them multiple times. Always offer best price I've had one of my trade ins doubled out of... See more

Rated 5 out of 5 stars

I had loads of old consoles & games from a loft clearout a lot of which weren't listed on their website for trade in. After a quick chat on Twitter, I received some prepaid shipping labels and off m... See more

Rated 5 out of 5 stars

Couldn't of made the whole process of trading in multiple consoles and games any easier even during a friggin' pandemic! Discovered on Twitter and within a week I had everything collected at an arrang... See more

Company replied

Rated 5 out of 5 stars

Can’t believe it!!!! After months of staying up until silly o’ clock and missing out each time, I finally managed to get hold of a PS5 after coming across these guys on Facebook and didn’t have to... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

Gamestaar buy, sell and part-exchange games, consoles, accessories and Blu-Rays.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

After assembling a stack of games and…

After assembling a stack of games and Blu-ray's I wanted to sell I researched several buying sites and found the money they offered was awful. I discovered Gamestaar through twitter and contacted them. They replied almost immediately and were incredibly helpful. Collected 2 boxes from me with DPD the day after and paid me the day after they received them. Clear communication throughout. They now have a new website which should be even easier to sell to. Excellent service and competitive prices which I will be using again!

June 10, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi M,

Thanks for choosing Gamestaar for your trade in, we're glad you had an amazing experience with us.

Hopefully you'll be back again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Sent in a big box of games and blu…

Sent in a big box of games and blu rays, collected yesterday and money received today. Excellent service and will be using Gamestaar again!

June 5, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Dan,

You certainly did send in a big box :-)

Thank you for choosing Gamestaar.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Brilliant service

Brilliant service, 1st time using Gamestaar and quiet Franky the best service I’ve ever had. The communication via email and Twitter were personal and friendly and very efficient. (Rob was brilliant). I got in touch on Twitter and accepted the quote, goods picked up from DPD next day, Parcel was delivered today and by 5pm I had the money in my bank. Will definitely use again in the future. Keep up the good work.

June 4, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Diane,

Thank you for choosing Gamestaar for your trade in.

It was a pleasure serving you and we look forward to seeing you back again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

10/10 cannot recommend enough

10/10 cannot recommend enough. Heard positive chatter on twitter so I looked into trading in my Playstation Vita and several games I no longer play, they arranged a courier to pick them up and by the next day I had the money in my bank account. Great friendly social media team who stay in constant contact throughout the whole process. If you are thinking of trading in an old console or some games this company is the one to use.

June 4, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Justin,

Thank you so much!

We're glad you had a great first experience with us, hopefully the start of many.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Faultless/Perfect - Give them a chance

Faultless. Got in touch on Twitter at 2am Sunday morning. To my astonishment they replied within minutes. DM'd me with prices for games I wanted to sell. Followed up with emails the next day. Great interaction and customer care.

The best was yet to come. Courier arrived at 10:30am (free service) on 1st June and they collected my package. I received a text on 2nd June at 12:47pm to say the games had arrived and they had 24 hours to pay or I'd get double. At 22:18pm I got a text to say payment was made via PayPal and it was.

One of the best services I've received start to finish. Prices were also competitive and first order you get an additional 20%. They have themselves a customer with me. I will be returning to get prices whenever I have games to sell.

Well done to all and good luck with the company.

June 3, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Liam,

AC is at it again....

It means a lot when any of our customers take the time to leave a detailed review about their experience with us for others to see, so thank you from us all!

Don't be a stranger!

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Fantastic service!!!

Searched for a potential selling outlet on Sunday, talked to their staff and they arranged a fast collection. The whole process took 3 days. Highly recommend!

June 3, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Jag,

AC who is our social media guru is a superstar!

We're glad you had a great experience with us so thank you for taking the time to leave us a review.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Faultless!

Faultless!

Spoke with them on Friday of last week, agreed a price and advised consoles would be collected via Courier for free on the following Monday. Parcel collected and confirmed by Gamestaar, then advised once arrived and today (Wednesday) received the payment in to my account.

Great stuff and wish them great success in the future!

June 3, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi David,

Thank you!

We're glad you have a 5* experience with us and we look forward to serving you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

A Well deserved 5 out of 5 stars!

This has been the smoothest transaction of this type that I've ever experienced. Constant communication throughout, they have been super friendly putting all the fears I had to rest. They received my parcel in the afternoon and paid me the following morning. They also arranged the collection, giving me text updates along the way which was reassuring. Gamestaar, thank you for stepping up and thank you for all your help. I will be using you in the future for sure!

May 30, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Ashley,

Thanks for detailing your positive experience with us, leaving a review means a lot for a small independent company like us.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Amazing service!

I can't recommend Gamestaar highly enough! From my first interaction with them, which was to confirm my trade-in and them booking the collection of my trade-in, to the the personal updates keeping my informed through the whole process, finally culminating in my payment email. I honestly can't say I've had as amazing customer service anywhere before. Amazing service and super fast payment! Thanks!

May 29, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Cris,

We appreciate your kind words and we're glad you're happy with the service.

We look forward to serving you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

1st class service!

1st time using Gamestaar and quiet Franky blow the competition out the water. The communication via email and Twitter were personal and friendly and very efficient.

I organised to trade in my PS4 pro and they picked this up at the house by courier, which during COVID-19 is a godsend. I then received a message to confirm when it had been received by them and then they commit to paying out withing 24hrs from this point. True to their word I had the money in my account and an email confirmation 21 hrs later.

I can't speak highly enough about the service, the communication and the time to pay out - it is 1st class and I wouldn't go anywhere else now. Keep up the great work and good luck with the new site launch, hopefully lots more happy customers to come.

May 27, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Andrew,

Thank you for taking the time to leave us such a great review, it means a lot to all of the team here at Gamestaar.

We look forward to seeing you back again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Amazing Service

Gamestaar provided me with a quite frankly amazing service. I sent my PS4 and Vita to them on the Tuesday, which they collected for free via DPD.

Once I agreed to sell I recieved a DPD label and an email telling me when to expect them. The next day after collection I then recieved another text telling me I would be paid within 24 hours or I'll get double my money.

At around 5pm the same day I had the money in my bank.

Such a fantastic, speedy service and to top it off I recieved an extra 20% on my trade-in value as a welcome bonus ahead of the website launch.

I couldn't be more thrilled. At last, a decent alternative to CEX.

May 20, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Thank you for your kind words Joe, we appreciate your business and you taking the time to leave us feedback about your transaction with us.

Kind regards,

Business & Customer Services Team
Gamestaar

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