I explained my situation and they were considerate enough to process my refund.
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See what reviewers are saying
I accidentally registered for this site but Daisy was quick to respond so hopefully my money will be refunded. Well done, Daisy
Great experience, fast replies, they helped me right at the moment with my requests. Alexandra was very helpful, 5/5 attention.
The fact that I have been promised to receive my money back into my account makes me joyous
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The Client Service Desk cooperate to Solve Problems
The Client Service Desk cooperate to solve my problems in the correct way
The Items was good and fabulous
Emily reached out to assist and that is…
Emily reached out to assist and that is the best service to provide to your clients
Igood morning...I wait my money back...and you are Very late...why????
good morning...I wait my money back...a nd you are very late...why????
Zoe is helpful in getting a refund
Zoe reached out to me and his helping in getting a refund
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue.
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