My €63 PayPal withdrawal has been pending since Tuesday evening. The status page still says “processing,” but two agents gave different timelines
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The promotional pages were irrelevant to me; I needed cash-out indicator to check whether an open bet can be settled. The detail stayed close to the action it affected. I used it on a brief evening vi... See more
german account, English site, still The casino lobby filter says low stakes, then shows €5 minimum games not the answer I needed
Maybe I missed something, but 180 EUR withdrawal was pending before bed and still pending after work no clear reason given
Company details
Written by the company
Royalen - Bis zu 5000€ + 200 Freispiele
Contact info
Germany
- gamingmissioncontrol.site
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick one
Quick one: The payout button froze after I confirmed 330 € through Google Pay
After my second coffee
After my second coffee, Verification list was empty until I requested a €110 cashout still waiting
While the train was late
While the train was late, Cashier said minimum €20 before login, then €50 at withdrawal what a mess
right after KYC
right after KYC: Slot stake reset from €1 to €5 after the page refreshed brilliant..
The account page says one thing
The account page says one thing: My €70 casino withdrawal moved from pending to cancelled, then stopped there:/
German account
German account, English site, still €380 withdrawal was pending before bed and still pending after work no update after that
Again.
Again.. Verification list was empty until I requested a €24 cashout what a mess
After my second coffee
After my second coffee, Requested €70 after KYC; casino cashier still says processing hard to trust the cashier now
The account page says one thing
The account page says one thing: Requested €220 after KYC; casino cashier still says processing not the answer I needed
Most sections could wait because I…
Most sections could wait because I specifically needed to take a temporary break through cool-off setting. It suited a repeat visit where I already knew the basic layout. I used it before accepting an offer. It worked well because I already knew the site.
Specific look at Reward Archive
Rather than browse randomly, I used reward archive to review rewards claimed earlier. I liked that it worked as a reference rather than a sales pitch. I used it while moving between casino and sports. I approached it as an account task rather than part of the lobby.
Adjusted control for Race Card
For this visit, race card mattered because it let me scan runners and start times together. It answered the question before I took the next step. I treated it as a quick check before continuing.
Darts Markets
Some visits are about darts; other times I want live blackjack or a few high-volatility slots. Having those sections under one account suits how I use the site. It kept the visit focused.
I sometimes play without offers at all
I sometimes play without offers at all. Ignoring the free spins did not make the rest of the site feel incomplete.
I was in the mood for fruit-style…
I was in the mood for fruit-style games, so filtering the lobby was much more useful than scrolling through whatever happened to be featured. The feature itself is simple, but it fits the way I gamble: I check the information first, decide what I want to do and then keep the rest of the session fairly uncomplicated.
Deposited with alipay on a layover
Deposited with alipay on a layover. Ten seconds. Their cashier really covers the world. Whatever country i land in, theres a local method waiting.
I keep my gambling fairly structured
I keep my gambling fairly structured, so having a direct way to get back to something from my last visit is useful. I have used enough casino and betting sites to know that small usability problems become much more annoying over time. This is the sort of detail that makes more sense after several visits than it does on the homepage.
I went looking for Play'n GO and spent…
I went looking for Play'n GO and spent most of the visit around low-volatility slots. Nothing flashy, just useful.
Better Casino Account View
I checked the account area after work. Being able to find a title from only part of its name was useful because I prefer sorting these things out before I start playing. It is a small detail, but I notice it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
