These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on... See more
Company replied
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See what reviewers are saying
I want to say win auto has the best customer service! Always hoping to get the best customer service from kevin ruiz sales rep! they are the best they have the empathy to get you what you need witho... See more
Company replied
I went there, even though I had read a lot of negative reviews, and congratulate myself for doing so. I was helped by Gabriel S. Gonzalez, whom despite being so young, is extremely friendly, courteous... See more
Company replied
Highly recommend this place! Kevin was a huge help at the dealership, he got me approved on a nice car with low mileage on low payments with a descent down-payment. I would most definitely come back a... See more
Company replied
Company details
Written by the company
At Ganas, we understand that purchasing a car is a significant decision, that's why we are committed to making the process as simple, straightforward and satisfying for you as possible. With high quality vehicles, exceptional customer service and affordable financing, at Ganas we have all you need to purchase your car.
Contact info
United States
- ganasauto.com
4.2
Great
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Erick Almaguer
Erick was very helpful, he explaimed everything with precise detail. I highly recommend it
February 26, 2023
Unprompted review
Reply from ganasauto.com
Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated. We'll make sure to share your compliments with Erick.
Thank u Francisco & Erick for helping…
Thank u Francisco & Erick for helping me getting my first car it’s was fast and u guys are very helpful and nice
February 24, 2023
Unprompted review
Reply from ganasauto.com
Hello Luis! Congratulations for your new car. At Ganas Auto, we believe that every single customer deserves the best service possible! Thank you for your review.
Thank you Ganasauto
Erick from Ganasauto made it fast and easy to get me into my 2020 Toyota Camry . highly recommend to anyone look to get a car
February 23, 2023
Unprompted review
Reply from ganasauto.com
Hello Susan, we value doing business with you and try our best to always help you even after the time of sale. Congratulations on your vehicle!
Emily and Erick were so nice and…
Emily and Erick were so nice and helpful. Explained and walked me through everything and it was very detailed! I also didn’t come here with the best credit but they worked with me! Thank you guys so much. 10/10 recommend. This company and staff gets an A+. (:
February 22, 2023
Unprompted review
Reply from ganasauto.com
We're please to know that your experience with us was a good one, Dasha! Thank you for trusting us and recommending us to others. Your kind words are greatly appreciated.
super attention and the best of all is…
super attention and the best of all is that here you will find a cart for each of your needs and I assure you that if you are going to finance with them you will drive as a dealer
February 5, 2023
Unprompted review
Reply from ganasauto.com
Hi Juan, we are thrilled to have you as part of the Ganas Auto family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Working with Patricia was awesome
Working with Patricia was awesome. Great customer service highly recommended
January 6, 2023
Unprompted review
Reply from ganasauto.com
Hi Krystal, thank you for such a fantastic review and for recommending us. We are happy to do business with you and congratulations on your new vehicle.
I would never recommend buying a…
I would never recommend buying a vehicle from this place. I have had nothing but problems with my Durango. I'm literally paying for a vehicle I can't drive. They already said they replaced my engine and it drove for about a month and now just sits in my drive way. They need to give me another vehicle! Paying for ubers to get to work is unacceptable when I am paying for a vehicle that should be working. This has been a problem since 1 month out from buying the car.
December 26, 2022
Unprompted review
Reply from ganasauto.com
Hello Alicia, we are very sorry to hear that your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.
I’m just gonna say one thing this…
I’m just gonna say one thing this dealership is by far the worse dealership I bought a car three moths ago and I all ready have problems with the car they want you to take it to there mechanic shop but they don’t provide you with a rental car and it’s really hard when you got only one transportation they just want your money they don’t care about customers so o will suggest you people don’t buy from them
October 17, 2022
Unprompted review
Reply from ganasauto.com
Hello Arturo, it’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please feel free to contact us at (855) 959-7467 and we will be more than happy to assist you.
My experience was excellent
My experience was excellent. The person who helped me was very helpful and kind.
September 19, 2022
Unprompted review
Reply from ganasauto.com
Hello David, thank you for grading us. We are happy to know that we were able to provide you with the best service.
Excellent service
Christian C in southgate was excellent! Gave me a good price with the monthly payments and also a down payment. Love it here
September 23, 2022
Unprompted review
Reply from ganasauto.com
Hi Emily! We're happy to know you had a great experience at Ganas Auto.
thanks kevin ruiz the service is…
thanks kevin ruiz the service is excellent it helped me a lot, and he answered my doubts regarding the car, he is an excellent seller, 100% recommended
September 6, 2022
Unprompted review
Reply from ganasauto.com
Congratulations on your purchase Luz! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.
Thank you very much Kevin Ruiz! ✨
Thank you very much Kevin Ruiz for the experience in buying my car! 😍🚗 Since I entered this place, Kevin was very friendly and professional!✨ He asked me my needs, possibilities and circumstances to help me acquire a car, he explained the advantages and characteristics and organized the test drive, we confirmed the sale and he started with the paperwork, that was all very clear and transparent and he also kept in touch a few days after the purchase to know my experience! Thank you Kevin !❤️✨👍
September 6, 2022
Unprompted review
Reply from ganasauto.com
Hello Aaron thank you so much for the great review, and thanks for being such a great customer! We are happy to help.
I want to say win auto has the best…
I want to say win auto has the best customer service! Always hoping to get the best customer service from kevin ruiz sales rep! they are the best they have the empathy to get you what you need without stressing you out thanks kevin 😇🔑😇 it has been a pleasure to have the Staff who wants a car if you are interested in buying ASK FOR KEVIN RUIZ he is great 👍 prices are affordable!
September 5, 2022
Unprompted review
Reply from ganasauto.com
Thank you for the wonderful review and for taking the time to share your experience with us, Manuel. Kind customers like you make our job a pleasure.
Kevin Ruiz
Highly recommend this place! Kevin was a huge help at the dealership, he got me approved on a nice car with low mileage on low payments with a descent down-payment. I would most definitely come back and tell my family and friends about this place and this worker.
September 5, 2022
Unprompted review
Reply from ganasauto.com
Hi Gilillo, thank you for such a fantastic review and for recommending Kevin. We are happy to do business with you and congratulations on your new vehicle.
If you’re ever looking to buy a car…
If you’re ever looking to buy a car Ganas Auto is the Spot amazing cars and Customer Service . They made it so easy and gave me the best deal . Kevin Ruiz did all he could to help me out with a great monthly that I could afford Thank you !
September 5, 2022
Unprompted review
Reply from ganasauto.com
Thanks for your kind words Fernando! We're glad to know you received a great service. We'll let Kevin Ruiz know your comment!
Eric helped me out so much perfect as…
Eric helped me out so much perfect as can be
September 4, 2022
Unprompted review
Reply from ganasauto.com
Hello Summer! Congratulations for your new car. In Ganas Auto we believe that every single customer deserves the best service possible! Thank you for your review.
Erick almaguer muchas gracias
August 31, 2022
Unprompted review
Reply from ganasauto.com
¡Hola Chris! Gracias por compartirnos tu experiencia, estamos comprometidos en poder ayudar a todos nuestros clientes con toda la información y que salgan satisfechos con su compra.
thanks Erick Almaguer you are very…
thanks Erick Almaguer you are very kind, I'll leave you ⭐⭐⭐⭐⭐and an extra💫 for helping me get the car of my dreams, thank you never change. Erick Almaguer recommended at 1,000
August 30, 2022
Unprompted review
Reply from ganasauto.com
Thanks for sharing your experience with us Glenda! We want to provide the best experience possible. Welcome to Ganas Auto family.
Had a good experience at ganas…
Had a good experience at ganas dealership; Christopher went above and beyond, i appreciate ibis patience him answering all my question, to help me and take a vehicle home.
I will definitely recommend people to come and check out ganas and give it a try.
August 14, 2022
Unprompted review
Reply from ganasauto.com
We're please to know that your experience with us was a good one, Isabel! Thank you for trusting us and recommending us to others. Your kind words are greatly appreciated.
Got treated good my dealer Christian…
Got treated good my dealer Christian went beyond my expectations to make it happen for me to leave with a car.. I really appreciate it. There good people.
August 13, 2022
Unprompted review
Reply from ganasauto.com
Thank you! We appreciate your comment and recommendation coming from a current customer is the best compliment we can get.
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