Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a pair of shoes in the best…
Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
May 1, 2025
Unprompted review
Reply from Ganebet
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
Have a great day!
The shoe has printing on the side of an…
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
April 3, 2025
Reply from Ganebet
Dear Valued Customer,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input as it helps us improve our service.
Regarding your concern about the printing on the side of the shoe, we’d like to clarify that this is part of the original design of the product, as indicated in the product description. We understand that the angle of the photos on our Instagram may not have fully showcased this detail, and we truly regret any confusion this may have caused.
As the product you received is exactly as designed and without any defects, we’re unable to process a return under our policy. However, we’d be happy to provide further details about the design or assist you with any other concerns you may have.
We’re truly sorry to hear about your disappointment and hope you’ll reconsider giving us another opportunity to serve you better in the future. Please feel free to reach out to our customer service team directly for further assistance.
Thank you for your understanding and support.
A dependable and responsive company
A dependable and responsive company. Products are a delight, affordable, and distinct. Ganebet is one of my favorite on-line vendors.
March 27, 2025
Customer service is impeccable!
March 27, 2025
Full of fakes!!!
April 4, 2025
Unprompted review
Reply from Ganebet
Hi Rosu,
Did you place an order from our store?
Currently, we can't find your order with us.
If you you have an order and received the product has any problem, just let us know via email support@ganebet.com
We will be happy to help you solve the problem as soon as possible.
Sincerely,
China scams
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consumers. Do not buy from these Chinese companies. All facebook advertisements ate scams from China and now they're all over Amazon
February 15, 2025
Unprompted review
Reply from Ganebet
Hi Michael,
Did you place an order from our store?
Currently, we can't find your order with us.
If you you have an order and received the product has any problem, just let us know via email support@ganebet.com
We will be happy to help you solve the problem as soon as possible.
Sincerely,
Thanks for the heads up ..
Just wanted to say thank you to the people who took time to write a review, was looking to order some nike's Jordans..
I won't be now .
Thanks again.
February 11, 2025
Unprompted review
Reply from Ganebet
Hi Larry,
You can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Olive Green & Black Nike AF1s
I ordered my sneakers (Olive Green & Black AF1s)1/18/25 and received them 2/3/25.
I was nervous about ordering because it was my first time buying with Ganebet. My sneakers were top-notch and I love them!
When I emailed about the status of my order, I did receive a reply to let me know about the processing time! I will definitely be ordering again!
February 3, 2025
Unprompted review
The shoes that came are cheap knockout…
The shoes that came are cheap knockout of Dolce and Gabbana Portofino shoes, scam...
August 19, 2024
Unprompted review
Reply from Ganebet
Hi Studiofba!
As we checked, we have not found your order also your contact. If you placed an order from us, please can you give us youer order number email via email support@ganebet.com. We will check and solve the issue for you as soon as possible.
Hope to hear from you.
Still waiting for my order Christopher…
Still waiting for my order Christopher Garcia retro 4 Superman never received them idk were this company is from but I hope that this ain’t a scam I will post everywhere to insure nobody else gets burned like I did. get a real job stop burning people
August 11, 2024
Unprompted review
Reply from Ganebet
Hi Chris,
Normally, processing time: 3-5 working days, shipping time: 10-20 days. This is the intended time since the delivery time may vary depending on your location and shipping facility.
Your package was shipped out and on its way to the next facility. When it arrives, there will be new updated information.
This is the tracking number via USPS: 92612903396181000004932071
Link: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=92612903396181000004932071
As we checked, your item was delivered to an individual at the address at 9:30 am on September 3, 2024 in LAS VEGAS, NM 87701.
Please check your house, your family or your neighbors carefully.
When they say 20 days shipping that’s…
When they say 20 days shipping that’s no joke. The shipping process is the SLOWEST I’ve ever seen. I tracked my order starting less then 4 hours from my house then went to the other side of the country just to sit for a few days Then it made it to a spot within 2 hours away Now who knows where it is. USPS Claims they never had possession of it during its adventures.
August 12, 2024
Unprompted review
Reply from Ganebet
Hi Nike!
As we checked, we have not found your order also your contact. If you placed an order from us, please can you give us your order number email via email support@ganebet.com. We will check and solve the issue for you as soon as possible.
Hope to hear from you.
Great selection with awesome prices 5…
Great selection with awesome prices 5 stars
August 8, 2024
Unprompted review
Will not accept unworn shoes for return…
Will not accept unworn shoes for return
Do not order from this company !!!!
WARNING
July 25, 2024
Unprompted review
Reply from Ganebet
Hi Jeffrey,
We sincerely apologize for the unexpected experience you had with our product. We want to assure you that we have sent you the correct item you ordered, and after thorough inspection, we have not found any faults.
However, we regret to inform you that we are unable to provide refunds or exchanges for issues related to incorrect fit or personal preference. To assist you in choosing the right size, we have included a size chart on each product page of our website.
It's important to note that our website contains detailed product descriptions, our policies, and customer reviews, which are easily accessible. We encourage our customers to review this information to ensure the best fit before making a purchase.
We have attempted to reach out to you to resolve this matter, but unfortunately, we have not been able to collaborate with you to find the best possible solution. We value the feedback of all our customers, and we believe that your input is essential in providing an objective resolution.
Please let us know if there is anything else we can do to address your concerns.
This is a real review
This is a real review! I made my first order, two pair of sandals. And i received amazing Shoes! I had some questions after my order & the company answered me immediately & gave me the best support ever! I only can recommend ganebet shop. They are AMAZING!
I became a huge fan & am a very happy & satisfied customer
S.
June 15, 2024
Unprompted review
Great customer service
Great customer service. Great products. Reliable
April 11, 2024
Unprompted review
scam
scam, I ordered a pair of Air Jordan shoes for my daughter. The order was shipped but never crossed the border of the sender.
I reported to Ganebet but they did not respond to me although it is well written on their site, response within 24 hours!!! They managed to delete my order without telling me anything, so I can no longer track it!!! And of course I was not reimbursed. A dishonest company. To flee
April 1, 2024
Unprompted review
Reply from Ganebet
Hi Claude,
We are extremely sorry to learn about your unsatisfied experience.
Currently, our packages to Switzerland are all being delayed. This is a problem that we never want to happen.
We refunded the money for your order so please help us check your account.
Thank you and we apologize for the inconvenience that might have been caused.
We contacted you again via our support email support@ganebet.com so please help us check your email box.
I just received my second item ordered…
I just received my second item ordered from Ganebet and must say I am very impressed by the quality and fit of my items. I can say loud and clear, you have gained a new loyal customer and I promise to share my experience with my family and friends.
Kudos to you! Keep up the good work!
David Gomez
April 13, 2024
Unprompted review
Great Customer Service!
Great Customer Service! Also resolved an issue if there's one. Up to date modern shoes, and stylish. Just try to get the Kanye Nike again!? Restock them! I notice you all discontinue them a year ago...Definitely was a Classic shoe.
March 6, 2024
Unprompted review
Reply from Ganebet
Hi Calvin,
Thank you for leaving this review.
We are so glad to hear that you are satisfied with our service and products.
If you need any assistance, you can contact us via email support@ganebet.com to help.
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