Ganguram Reviews 

102
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the delivery service is surprisingly quick and the overall taste of the traditional sweets is truly enjoyable. Many people also appreciate the fresh quality and good packaging of their online orders across various locations. However, some people mentioned that several items unfortunately arrived broken or heavily crumbled during transit. Shoppers additionally noted significant delivery delays that caused perishable sweets to become stale, dry, or completely inedible. A few consumers also felt that certain products were excessively sweet or lacked the authentic flavor profile expected.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised the delicious taste and... See more

Quality

People report ambiguous experiences with quality, as reviewers frequently praise fresh and delicious sweets... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting that some reviewers... See more

Order

Consumers find order experiences to be mixed, as while some reviewers reported wonderful service with quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long time since we enjoyed Ganguram sweets. The manohar confess was excellent. The jolbhora lakes ‘jol’ (nolen gur) in most of the sondesh and had a plain cubic shape unlike the standard rounded shape... See more

Rated 4 out of 5 stars

Quick supply of the items that also in a remote place like Tripura is a commendable job. The quality of the items were also extremely good. However the Sankha Sandesh has not came in single piece. Nex... See more

Rated 4 out of 5 stars

Product needs better packaging,specially those being delivered by courier to other cities



Contact info

3.4

Average

TrustScore 3.5 out of 5

102 reviews

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3.4

All reviews

(102)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best service

Thankyou soo much for your wonderful service and quick delivery option of Blue dart service I'm getting my order very fresh and nice thanks 🙏🙏🙏

June 10, 2026
Rated 2 out of 5 stars

All sweets were broken

All sweets were broken and few were like just dust particles ,so not able to count also ,moreover it was a gift how frustrating it looks wen someone opens the box and gets sweets in that condition,and it’s so not Gangaram’s goodwill type ,not at all expected from a brand like Gamguram

May 14, 2026
Rated 1 out of 5 stars

Everything was damn sweet. Sugar overload

Everything was very sweet that we couldn't eat even 1 sweet fully whereas authentic bengali sweets are not that sweet. And they were all very chewy. Authentic Rasgullas are supposed to be melt in mouth.

May 12, 2026
Rated 1 out of 5 stars

Received Only 16 pieces vs… and Broken

Firstly there were only 16 pieces vs the 18-19 pieces mentioned on the website.
Secondly most of the pieces came broken and crumbled during transit.
Very disappointing....this is my first purchase all the way from Calcutta to Bangalore

May 13, 2026
Rated 5 out of 5 stars

I've ordered online from Ganguram…

I've ordered online from Ganguram multiple times, and they never disappoint. They consistently deliver high-quality products right on time across India. Their online shopping experience is seamless and reliable, truly a trusted choice for anyone craving authentic Bengali sweets and snacks. Love their Nolen gur rosogulla and jhaalmuri.

April 25, 2026
Rated 5 out of 5 stars

Good taste!

The sandesh tasted good but I guess since it takes a day to arrive, there is some freshness lost in the transit.

March 31, 2026
Rated 5 out of 5 stars

Loads of nostalgia soaked in sugar syrup

Ganguram is connected to my memory since my days in Kolkata.
Me and my friends , we used to have Radhaballabhi with aloor dum at the Golpark store and our added attraction - it was served on a banana leaf on a round table of marble. Now , when I am out of Kolkata and find that they are selling tinned sweets online ; I ordered and received not just sweets but a tinful of memories soaked in sweet syrup.

February 27, 2026
Rated 1 out of 5 stars

Order #2758 on 28 Jan.

• I placed Order #2758 on 28 Jan.
• Due to non-delivery of perishable sweets, I called customer care on 30 Jan requesting immediate delivery or cancellation.
On 31 Jan, your representative confirmed the order was cancelled and assured that the refund would be processed.
• Despite this, the courier attempted delivery later. I rightfully refused the package since the order had already been cancelled.
• The courier subsequently marking the order as “delivered” is not attributable to me. This is a matter between Ganguram and Bluedart.
• As the cancellation was acknowledged before delivery, I request a full refund of ₹1,205 within 7 working days.

January 29, 2026
Rated 5 out of 5 stars

Comparison of Order No 2494 & 2507-08

Sir,
Order No 2494 Nolen Gur Sandesh was amazing.
However, repeat orders of same item through orders No 2507, 2508 were extremely disappointing, were dry , much larger and coarser than 2484 item. Photographs of both 2494 & 2507-08 has been sent to Mr Aman and to Mr Banerjee but no response has been received.

December 6, 2025

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