Gardencentrekoeman.co.ukReviews 

I ordered four different plants, but only three types of plants arrived, so I informed the customer service team of the missing plants notification. It took a long time for them to follow up, and finally, after three weeks, asking me for clarification and photos; of course, I must have already done the planting into my garden since it is already late March planting. I am not satisfied with the service level and the speed of reply.

Half of the Phlox Subulata six pack arrived already dead/half dead. Contacted customer service, never got reply. Two stars for fast and we'll packed delivery.

These plants took two weeks to arrive—-I’m inSpain and we had a long weekend—- but the plants were in fabulous condition!!! I have purchased plants and bulbs from gardencentrekoeman before and never been disappointed!!!

I have purchased from numerous online sources in both Uk and Continental Europe and my Siberian Irisis arrived promptly and better packed than anyone else could manage. Not the cheapest but I was very happy with plants, packaging and promptness. I will certainly check them out when next gardening project starts!

Ordered some Japanese Anemone and received 6 empty pots. I queried with Garden Centre Koeman and was assured that the plants would appear during Spring. 3 months later and nothing has appeared in my pots except some weeds. £17 for 6 pots of weed. Now they ignore my emails asking for a refund. This company is to be avoided. I will contest the payment with my card provider.

Order placed back in March. No items received. No reply when trying to contact gardencentrekoeman.

Ordered three packs of three phlox plants. When they arrived I found without exception they were all dried up pieces of root with a single dried up piece of stem and no sign of life. Hopefully I have stuck them all in pots with moist compost. But I am not really expecting them to grow as they couldn't have appeared more dead. I have purchased bare rooted phlox plants from other nurseries and they couldn't have been more different as at least they all looked alive when they arrived.

Paid for some Musa plant. Despite contacting them received no update.
The site gives no tracking facility.
Must be the first time I've never even received a product, even good or bad

I bought tubers all looked good most with a few buds. Cannot give a full review until they grow but arrived well packed looking in good condition

Plants arrived in great condition and I am very very pleased with both product and service.

Have ordered from them several times before

However my latest order has just been cancelled & refunded

Reason given for cancelling:

"Unfortunately we have to inform you that we are forced to cancel your order.
Due to the Brexit, there are such delays at customs that it has become impossible for us to deliver fresh articles to you.
Because of the new regulations, the costs for exporting have become too high, so it is no longer interesting for us to ship to England. Therefore, we have cancelled your order and refunded the purchase"

The plants we received was healthy but dry the budlia is just a stick but hopefully we will start to see it with buds on maybe it was a bit late to order one but will definitely order from the same company again

Arrived faster than expected, in good condition, well packed - will buy again

Everything arrived healthy and well watered

Healthy plants, competitively priced, very well packed and delivered on time.

very good service quick very good plants

Excellent plants well packaged. Slight delay but kept informed. Very pleased.

Follow up to my review below. After several phone calls I got an order number and an email and then a few days later we’re despatched. Plants themselves are fine but alll in all a lot of hassle and I would not order from here again.

DO NOT ORDER HERE !
MY ORDER NEVER ARRIVED and contact with the company is not possible.
SCAM and total RIP !

The plants arrived in quite a short time,considering the problem with COVID.
My partner was pleased with the packaging of the items.
Waiting for better weather so can be put in site.
Yours
R A Lloyd.