Gardenhammock Reviews 53

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a scam company. I ordered an agg chair and paid but no product was ever delivered. When I tried to contact the company by email there was no response. Not able to make any phone contact either... See more

Rated 1 out of 5 stars

25th April Ordered outdoor dome shelter with zip away sides. Received email confirmation, paid using Apple Pay. 7th May requested order update - no reply. 9th May tried tracking on their websit... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS SCAM SITE/COMPANY. Took my money for an egg chair in December, sent me confirmation of order/number etc and even emailed me back regarding delivery, BUT GOODS HAVE NEVER ARRIVED!... See more

Rated 1 out of 5 stars

Sadly, only saw the reviews after making a purchase. Like others, paid for an egg chair at the start of May but never received it. No reply to emails, phone number doesn't work and the live chat is al... See more


Contact info

1.4

Bad

TrustScore 1.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam website

As others have said, this is a scam website. It looked legitimate and I received an e-receipt for the transaction, but when I checked the money had been taken by Chauffage Michel. I emailed immediately to query this without response. I then checked Trust pilot, I just wish I'd done that before. I'm currently working on the disputed transaction with my credit card company to get my money back. I can only assume the positive reviews on Trust pilot have been planted by the scammer.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

A scam site. Do not buy from them!

Sadly, only saw the reviews after making a purchase. Like others, paid for an egg chair at the start of May but never received it. No reply to emails, phone number doesn't work and the live chat is always offline. gardenhammock is either completely incompetent or more likely, a scam site. Do not purchase anything from them.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Fake website

We placed an order over a month ago and have still not received the items. There’s been no communication or updates from the company. We also tried to contact them, but the phone number listed is not recognised. It feels like a fake website.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

SCAM SITE! Confirmation email sent, money taken from my account but no egg chair 2 weeks on! Emailed for an update but no reply. Tracked the order on the website and says ‘processing’ online chat is always offline. Number does not exist. Avoid! Need to get my money back now.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website! Don’t believe any of the good reviews! Phone number doesn’t exist! No response to emails! Bought an egg chair that never arrived! Bank have refunded thank goodness! Website reported to police and other reporting bodies! Hopefully it gets taken down!

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Please please do not fall prey to this thief!

Please welcome the latest person to fall prey to this scammer!! Order placed a week ago. Website looks genuine. Received email to say my order had been received and received an order number. %days later no word, 7days later tried ringing!! Number not recognised. No reply to emails! Thought i was clever when it comes to scammers - usually sniff them out but recovering from major surgery for cancer 3 weeks ago clearly my eye was off the ball!! Lat thing i need at the moment but that's the problem with scammers - get more money from doing what they do rather than getting a real job and they don't care how or who they scam. I could cry but won't give them the satisfaction. I just hope i can get the money back from my bank as in my current situation i cannot afford to lose the money they have stolen from me. The chair was a rare treat for myself given all i have been through - instead it has added to my problems!!

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent site run by scam artists

Would give minus stars if I could. You just have to read a couple of the good reviews to realise they are fake! I have reported this site to National Cyber Crime.
Ordered an egg chair 3 weeks ago and status is still stuck on pending, sent numerous emails, no response. Tried the number, phone number does not exist. Looked up the address, no company by the name of gardenhammock is registered there.
Having checked my bank statement, my money has been sent to an individual in Belgium ‘Fred Delhez Chauffage’ and not a company account.
This is a fraudulent website run by scammers, I was lucky my bank agreed this was a scam and refunded my money. Please don’t order from this site, you will never receive your goods.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - ordered an egg chair which never came. Tried contacting company but no response. Number not in use. Reported to bank and trading standards.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

STEER CLEAR … SCAM

Like other reviewers ordered an egg chair on 19 April, confirmation sent but no goods! Likewise have emailed, tried to call … number doesn’t exist, never online now to try and get my money back! How do cc companies/apple etc allow such a company to register with them is beyond me! My money went to Belgium! This site needs to be taken down. Will be reporting to trading standards too suggest others to likewise to stop this at source! They say they are a limited company but aren’t registered at companies house.. should have listened to my gut if it looks too good to be true it probably is! STEER CLEAR

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

It’s a SCAM website

There’s a reason the prices on this website are too good to be true!….

It’s a 100% SCAM! and the good reviews on here are 100% FAKE!

I placed an order that never arrived, luckily was able to be refunded by my bank.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

I want everyone who is considering using this company to know they are SCAMMERS!!!!

Do not believe the fake reviews!!!

Have notified Police, my bank, Trustpilot.

Do not give them your money!!!

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID - THINK ITS A SCAM!

25th April Ordered outdoor dome shelter with zip away sides. Received email confirmation, paid using Apple Pay. 7th May requested order update - no reply. 9th May tried tracking on their website - still states “processing”. Online chat is offline. Contact number on website doesn’t exist. Reported it to my bank.
If I’m wrong and it’s legit, reckon they’re still rubbish.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Lost hope

Ordered an egg chair….. no contact since order. No answer on phone, no chat available, no answer to email…. Payment taken from account to Belgium!! Scam!! Time to try and get my money back.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM site

SCAM site. Do not purchase from here. Egg chair ordered, monies taken, chair never arrived. Tried calling the number, it doesn't exist. No response to my email.

May 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look