Very disappointing experience so far. I have now been waiting almost three months for the delivery of my doors. Unfortunately, all I have received so far are promises and further delays, with n... See more
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This process exceeded expectations at every step. After deposit taken our garden room was delivered on a pallet a few weeks later. Catherine kept us informed about delivery and when the garden house w... See more
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The whole process from researching delivery to the build process was relatively painless. Gardenhouse expecially Catherine were very helpful with any queries I had. I bought the Paris garage,... See more
Company replied
I cannot recommend this Company enough. They were so patient during the selection and decision making process. They were exceptional workers when on-site and I am thrilled with the final result. With... See more
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Company details
About Gardenhouse24
Written by the company
Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.
Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.
For more information visit gardenhouse24.ie
Stay up to date with our new products, special offers and discounts - follow us on Facebook
Contact info
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 24 hours
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This would have been a very positive…
This would have been a very positive review, but for the inadequacy of the installation instructions. These need to be revised to provide step by step instructions specific to each summerhouse.

Reply from Gardenhouse24
poor
Delivery late, bits missing, no parts check at the factory so customer has to check every piece of wood that aren't labeled up for size etc etc. Flat roof design is not fit for purpose causing me to have a massive puddle and fitting instructions wrong telling me to put the wrong floor in causing an issue with the sliding doors. Build quality of the supplied wood good though.

Reply from Gardenhouse24
Great communication and delivered when…
Great communication and delivered when we were told it would be. Boy's who assembled it were very professional and neat. Overall very satisfied

Reply from Gardenhouse24
Excellent summer house
Excellent summer house, even better in real life than the pictures I saw. The quality is superb and the construction of the summer house went really well.

Reply from Gardenhouse24
Kaarlo Log Cabin
We got our cabin room finished recently and are very happy with the result. I must say that Catherine was excellent and even though there were issue during installation, Catherine did everything possible to sort them out. The glass on a couple of the windows was broken during delivery but like I said, Catherine sourced a local glass vendor and coordinated resolution of issue. Challenges often arise but its a make of a company how they respond to it and in this case Catherine stepped up. Therefore would highly recommend.

Reply from Gardenhouse24
We chose a large flat roofed cabin
We chose a large flat roofed cabin. The build was not quite as simple as we had hoped and with the roof trim the instructions were a little lacking. We relied heavily on the help on the end of the phone. It all took longer than we had anticipated but we are pleased with the final results.

Reply from Gardenhouse24
The staff are so lovely and friendly…
The staff are so lovely and friendly and Catherine was a pleasure and so helpful
The cabin is amazing it is first class and Brian the fitter was amazing
Excellent job so happy and highly recommend

Reply from Gardenhouse24
The garden house itself we absolutely…
The garden house itself we absolutely love and would highly recommend. The guys who put it up were brilliant and we have had a lot of use out of it. However the after sales care has left us disappointed as we had a small issue with one of the glass doors and no one ever got back to us.

Reply from Gardenhouse24
Our summer house / art studio
Our summer house / art studio
It is a beautiful design and went up within a week. We are delighted!

Reply from Gardenhouse24
Excellent service and product.
We were very happy with the overall service and support from Gardenhouse24. Catherine was always available and as we had a garden designer in was great to know she was in direct contact with them. The installation went really well with no issues on meeting the agreed timelines.
The product itself is excellent and we would be happy to recommend Gardenhouse24.
Thanks again.

Reply from Gardenhouse24

Reply from Gardenhouse24
Excellent company to deal with and a…
Excellent company to deal with and a great product for the price.

Reply from Gardenhouse24
Great product
Great product. Very knowledgable fitters. Arrived when they said they would

Reply from Gardenhouse24
Garden House
I love my garden house supplied and fitter by Gardenhouse24. No issues with delivery, assembly or building. Insulated and a dream retreat.

Reply from Gardenhouse24
Excellent service and product
Excellent service and product. I bought the Kevin garden room and it's a great product. Catherine in Miltown Malbay is really helpful and knowledgeable, and the three installers Billy, Daniel and Conor were very pleasant and knowledgeable also

Reply from Gardenhouse24
I had the ‘Monaco’ garden house installed.
The product is beautiful and very well-manufactured, the service was friendly and attentive and the lads who came to put it up were top-notch. Thoroughly delighted all round!

Reply from Gardenhouse24
Monaco 44
Great service, great office and the guys installing the office myke and Billy where super professional and super knowledgeable.
I couldn’t have asked for a better service.

Reply from Gardenhouse24
Very happy with the purchase and could…
Very happy with the purchase and could not fault any aspect of this and far exceeds my expectations. Much less expensive than other investigated options that were considered.

Reply from Gardenhouse24
Terrible and uncaring service
Terrible and uncaring service. Every single deadline missed. Zero communication and no internal coordination. It took over six months from the order date. It still isn't finished but no one will take any responsibility for the poor and shoddy workmanship.
Go anywhere but here.

Reply from Gardenhouse24
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