Gardenista UK Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift and efficient delivery service, often noting that products arrived quickly, sometimes even the next day, and were well-packaged. Many people are highly satisfied with the product quality, describing items like cushions as beautifully made, comfortable, and fitting perfectly, often exceeding expectations for the price. However, some customers also noted minor issues, such as a zip failing after some time or receiving a single curtain panel instead of a pair. A few other people also felt that the color of their cushions differed slightly from the website description, appearing more blue-green than expected, or that back cushions deflated too much. Additionally, some reviewers mentioned issues with the delivery carrier, despite the company's prompt dispatch.

What people talk about most

Product

Reviewers express high satisfaction with the products, frequently praising the quality, comfort, and accurate... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the swift and fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Very fast delivery. I am now the proud owner of beautiful garden chair covers. Cannot wait to place another order.

Rated 5 out of 5 stars

Garden cushions were exactly what I was looking for at a very reasonable price. Delivery was quick. No problems whatsoever when placing order. Exactly how described. Would recommend this company and... See more

Rated 5 out of 5 stars

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more

Rated 5 out of 5 stars

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more


Company details

  1. Garden Center

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not happy

Purchased 8 garden seat cushions in navy blue, received 8 lime green. Return cost £12.95, all I was offered was 10% off next purchase. Won’t use this company again.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Replacement cushion for sun lounger

So pleased to find a replacement cushion rather than having to purchase a whole new chair as the chair is fine while the original cushion had seen better days. The new cushion arrived quickly and is really thick and comfy. Definitely recommend.

September 10, 2024
Rated 5 out of 5 stars

Item as described

Item as described, fast dispatch but sadly delayed due to courier not finding my address 2 days on the trot, But that is a courier issue and not Gardenista's hence 5 star review

September 4, 2024
Rated 1 out of 5 stars

Wouldn't ship a few garden cushions to…

Wouldn't ship a few garden cushions to the Isle of Wight.
Didn't answer my question as to why they would not ship, nor which courier they use. Almost all UK courier treat the IOW as part of the mainland and charge no extra. I even offered to pay any surcharge if there was one.
Useless customer service

September 3, 2024
Rated 5 out of 5 stars

Amazing garden cushions

The garden cushions arrived very well. Delivery was fast. They all look amazing and suit my garden space brilliantly. The quality of the cushions is great and I would happily recommend these to my family and friends.

July 25, 2024

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