Gardenman Reviews 158

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Ordered outdoor furniture cover on 1st May delivery stated as 4th May. After ordering, delivery date unavailable. Nothing from the company for over a week, took several attempts to get through on the... See more

Rated 5 out of 5 stars

Fabulous quality sunbeds! I cannot fault them...perfect looks and soo comfortable! arrived exactly on time, perfectly packaged, delivered by very helpful and polite delivery drivers. Isaw these sun... See more

Rated 1 out of 5 stars

Beware-Ordered item in stock this means it’s somewhere between China and their warehouse. They misled me a total of seven times. Awaiting a refund and yes misled me again. Still waiting. Their accoun... See more

Rated 5 out of 5 stars

Rang Gardenman on Wednesday to purchase an Winchester 6 seat bar set with ice bucket that showed as in stock. Worried about other reviews, I was quickly satisfied by the sales person that the item wa... See more

Company details

  1. Garden Furniture Shop
  2. Garden Center
  3. Outdoor Furniture Store

About Gardenman

Written by the company

Welcome to Gardenman, one of the UK’s most trusted online garden furniture retailers. Our focus on customer service, low prices and free next working day delivery has put Gardenman at the forefront of the garden furniture industry. We specialise in providing you with superior service, from your online experience through to delivery and beyond, leaving with an outdoor set you’ll be satisfied with years to come.


A message from the Gardenman team

We hope you are keeping safe and well. Gardenman wants to reassure you that, as restrictions relax around the country, we are still doing our utmost to keep our customers and staff safe, and get your order to you as quickly as we can.


Our showroom is open as normal. Our in-store garden furniture experts are ready with a warm welcome and lots of product knowledge to help you choose your perfect gardenware.

We stock a wide range of well-known brands such as Maze Rattan, Maze Living and Signature Weave, all for some of the best prices on the market too. Whether you’re looking for an outdoor dining or casual set, sofa or bar sets, day beds or sun loungers, furniture covers, parasols, garden chair cushions, accessories or garden storage, we’re sure to stock it.


Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm. Please call 0333 2008 333. You can also visit https://www.gardenman.co.uk/stores for more details.


Shop online 24/7 by visiting us at www.gardenman.co.uk


We are delivering as normal. We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £100 received & security checked before 4pm.


Please visit https://www.gardenman.co.uk/delivery for more information on all of our delivery options.


All deliveries will follow social-distancing guidelines. Delivery personnel are equipped with PPE and will adhere to distancing guidelines.


Contact info

3.8

Great

TrustScore 4 out of 5

158 reviews

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Rated 5 out of 5 stars

Georgia Corner Dining Set

Ordered a small Georgia corner dining set and it arrived within the week. Good quality and looks great. Instructions left a bit to be desired but got there in the end. Would recommend both the product and the supplier.

July 19, 2021
Unprompted review
Rated 1 out of 5 stars

They only seem to sell damaged goods

They delivered faulty products twice and left us with huge boxes for over a week. It seems they only sell damaged products and try to screw as much as possible out of customers for sub standard products.

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and fast delivery

Excellent and fast delivery of items that were shown as in stock. Cannot fault them. Panther were great too in delivering the boxes to the back garden.

July 10, 2021
Unprompted review
Rated 1 out of 5 stars

Shoddy, unprofessional and don't call back

Avoid if you actually want products
Ordered back in March with a promise of May delivery.
Product did not appear, phoned numerous times, no one calls back
Continued to call and eventually and advised product was delayed but they forget to tell me.
Date passed and no product. 3 weeks later a set of legs appeared and no chairs or table.
Phoned numerous times and advised they lost the item did not know where it was and could not help.
Carrier blamed Gardenman, Gardenman blamed Panther their carrier partner.
Customer services does not answer and avoids calling back.
Now allegedly getting a refund, but take 3 to 5 days yet they take card payments on same day.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

The parasol was great

Item as described - arrived when it said it would. Spoke to an adviser to check delivery date - very helpful. What more can you ask for.
Oh yes the parasol was great!

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, next day free delivery. Small issue resolved within a further few days with a small replacement part provided. Thanks

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I ordered my sun loungers on Wednesday afternoon and they were delivered the next day. The delivery firm Panther, were excellent. They sent a text with tracking info so I could track the delivery, and they also rang me letting me know it would be delivered in about 20 minutes. Excellent service all round, thank you.

July 6, 2021
Unprompted review
Rated 4 out of 5 stars

Great service,great furniture

Great service,great furniture. Have given 4 stars as part of my order went missing and had to be redelivered. Its was dealt with really well by customer service and arrived a few days later. Thankyou, I would definately buy from you again.:)

July 6, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. Still waiting for my furniture as I supposed to had it delivered a week ago. They keep misleading me saying they will phone me back but nobody does. Still waiting for it. Keep phoning them every day but still nobody seems to care. Horrible service

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Andy- fabulous customer service!

Very rare for me to write a review, but Andy at Gardenman was simply so fabulous at dealing with my telephone enquiry, that I was persuaded to place an order for my garden furniture then and there! Not out for delivery yet, so can’t rate the product, but Andy’s customer service was superb. A pleasure to do business with!

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Recommend

Ordered from here as delivery date was very soon compared to most places which were months away. Delivery on date we chose by 2 men who placed boxes where I wanted and waiting to build furniture in better weather. Would recommend as can choose delivery date.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great corner garden set

I was kept very well informed of the delivery status throughout the day. The garden furniture was really well packaged and looks fabulous in my garden. I would love to know how to make the table lift and lower though, there weren’t any instructions on that.

July 5, 2021
Unprompted review

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