Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Home of innovative garden products. Home of Autopot Systems.
Contact info
810 Springvale Rd, Braeside, 3195, Melbourne, Australia
- (03) 9701 8811
- sales@gardensmartshop.com.au
- gardensmartshop.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Gardensmart !!
Thanks Gardensmart, autopot system parts are rare as hen's teeth !
Gardensmart has the best replacement parts for autopot systems.
Excellent products and prices !!
Highly recommend Gardensmart.
Great products at a great price with…
Great products at a great price with fast delivery
Great products, awesome service, quick delivery
Loving the Mabgrow for my hydro pots and friendly service from the team at Gardensmart :)
Found what I was looking for cheaper…
Found what I was looking for cheaper then competing sites. Delivery was a few days faster then expected.
Plant was packaged well shipped…
I ordered an baby queen Anthurium which was packaged well and shipped quickly. Healthy looking root system and minimal damage to foliage in shipping. 👍
Good range and efficient service.
Superior products.
The products from this company are superior products, and the company sent my order to me when other companies refuse to send to me. (I live in Darwin region, NT).
I love the autopot system
I have been using the autopot system for close to 15 years. I find it very easy to manage. I have only had to replace 2 smart valves recently, so they have lasted well.
I have been watching Jim’s YouTube videos and I now have a very productive passionfruit vine growing in a 10” pot and a blueberry in a 12” pot.
Will be looking to do more so I am happy with ordering online as orders are sent out and arrive in good time
Honesty and reliability
Honesty and reliability
Orders are filled promptly and delivered promptly
Quick delivery
Quick delivery, item was damaged in transit and Garden Smart sent a replacement straight away, no questions asked.
Awsome price and got free delivery.
Quick delivery...
Great customer service
I have been buying autopots from Garden smart for the last 3 years and the customer service is exceptional. Sam always responds in a timely manner and provides practical advice. To my surprise in this last order, there was a free gift of a mini autopot which was a lovely gesture. Great service with integrity and great products of course.
Top service and quality items
Quality to deal with for a number of years,
Consistent with the service and very happy with there communication and fast delivery times.
Prompt and efficient service.
Prompt and efficient service by Garden Smart shop but lack of tracking information from the delivery company until 10 minutes before delivery arrived was disappointing.
Great product and even better customer…
Great product and even better customer service.
Getting autopot on-line was easy…
Getting autopot on-line was easy through their website. The whole process was easy to use and purchase items you require. Delivery was efficient and arrived safely and promptly. I'll definitely purchase products from Gardensmart again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








