Gardensmart Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery and efficient service, often noting how quickly their orders arrive. Reviewers are very satisfied with the quality and wide range of products offered, finding them effective and as expected. Many people also highlight the great prices, enhancing their overall shopping experience. Excellent packaging ensures items arrive well-protected. The online ordering process and overall service are described as easy, quick, and helpful, contributing to smooth transactions. People appreciate the reliable and efficient experience, leading to high satisfaction.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Product

Reviewers express satisfaction with the products, often highlighting their good quality and effectiveness.... See more

Service

Customers had positive experiences with service, often highlighting excellent service, fast delivery, and... See more

Price

Customers consistently note positive experiences with price, often praising the excellent prices and great... See more

Order

Consumers find order processing to be positive, with many reporting that orders were delivered faster than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more

Rated 5 out of 5 stars

fast service of parcel delivery, and advice over the phone about nutrient measurements were clear and helpfull. Apparently, it helps after two cups of coffee to talk about Maths

Rated 5 out of 5 stars

I love shopping online with Garden Smart Great Range of products great prices and fast shipping Thank you Garden Smart.

Rated 5 out of 5 stars

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.


Company details

  1. Garden Center

Written by the company

Home of innovative garden products. Home of Autopot Systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(216)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Gardensmart !!

Thanks Gardensmart, autopot system parts are rare as hen's teeth !
Gardensmart has the best replacement parts for autopot systems.
Excellent products and prices !!
Highly recommend Gardensmart.

May 26, 2025
Rated 5 out of 5 stars

Superior products.

The products from this company are superior products, and the company sent my order to me when other companies refuse to send to me. (I live in Darwin region, NT).

April 23, 2025
Rated 5 out of 5 stars

I love the autopot system

I have been using the autopot system for close to 15 years. I find it very easy to manage. I have only had to replace 2 smart valves recently, so they have lasted well.
I have been watching Jim’s YouTube videos and I now have a very productive passionfruit vine growing in a 10” pot and a blueberry in a 12” pot.
Will be looking to do more so I am happy with ordering online as orders are sent out and arrive in good time

April 15, 2025
Rated 5 out of 5 stars

Great customer service

I have been buying autopots from Garden smart for the last 3 years and the customer service is exceptional. Sam always responds in a timely manner and provides practical advice. To my surprise in this last order, there was a free gift of a mini autopot which was a lovely gesture. Great service with integrity and great products of course.

November 25, 2024
Rated 4 out of 5 stars

Prompt and efficient service.

Prompt and efficient service by Garden Smart shop but lack of tracking information from the delivery company until 10 minutes before delivery arrived was disappointing.

December 8, 2024
Rated 5 out of 5 stars

Getting autopot on-line was easy…

Getting autopot on-line was easy through their website. The whole process was easy to use and purchase items you require. Delivery was efficient and arrived safely and promptly. I'll definitely purchase products from Gardensmart again.

November 21, 2024

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