Gardens of the Sun Reviews 

13
TrustScore 4 out of 5

3.9

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Company details

  1. Jeweler

Written by the company

Gardens of the Sun makes sustainable jewelry for people who like their ethics loud and their gemstones a little wild. We work with ethical gold from indigenous women miners, recycled silver that’s lived a few lives, and traceable diamonds, sapphires and gemstones. Every piece of jewelry plants trees, offsets carbon and comes with transparent sourcing. No greenwashing, no mystery metals. Dreaming up something custom? Build your personality packed engagement ring in our signature mercury free gold. Design your own birthstone necklace in recycled silver. Or mix and match colorful gemstone earrings just because it’s Tuesday and you felt like it. As a B Corp certified company, we focus on transparent sourcing, fair pay and low impact production. Our small team works closely with miners, cutters and metalsmiths to create unique engagement rings, sustainable wedding bands and gemstone jewelry handmade in small batches. We believe jewelry should feel good to wear. For you, for the people who made it and for the planet.


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3.9

Great

TrustScore 4 out of 5

13 reviews

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3.9

All reviews

(13)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Beautiful designs, but disappointing durability and comfort for the price

My partner and I ordered custom silver engagement and wedding rings from Gardens of the Sun for our wedding. We loved the look initially, but after nearly a year of normal daily wear, we're both disappointed.

Both rings came in at under 2mm thick (mine barely 1.5mm). As a result, both have bent out of round despite no rough wear. For custom rings costing several hundred dollars each, we expected much sturdier craftsmanship—especially in silver, where 3mm thickness would have added significant strength at minimal extra cost.

On top of that, the half-round exterior and flat interior make them uncomfortable for all-day wear. A comfort-fit (rounded inside) band would have been a far better choice.

We've reached out to see if they'll stand behind their work and remake the rings with a thicker, comfort-fit band. I'll update this review based on how they handle it. For now, I'd caution future buyers to specifically request thickness and comfort-fit details before ordering custom silver pieces.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great earrings and lovely gift packaging

My mom sent me a pair of aquamarine/silver earrings as a gift. The earrings are lovely. I've had them since March. The packaging and delivery really stood out - the note from my mom was hand-written by someone at the company, the whole experience of opening a gift from Gardens of the Sun was really sweet.

March 5, 2025
Unprompted review
Gardens of the Sun logo

Reply from Gardens of the Sun

Thank you so much for your lovely review! We’re truly happy to hear that you love the aquamarine silver earrings.

We put great care into every detail so that receiving a piece from Gardens of the Sun feels just as special as the jewelry itself. It means a lot to us to know that you had a wonderful experience when opening our package.

Thank you again for sharing your experience with us, Diane!

Love,
Gardens of the Sun Team

Rated 5 out of 5 stars

Great experience, beautiful hand crafted pieces

I was in Bali and had the chance to check out the new showroom everyone there was incredibly friendly. They helped me find the perfect pieces for my partner, including pearl, sapphire, and her birthstone. What Gardens of the Sun are doing with their ethical jewellery is truly inspiring. If you get the chance, I highly recommend reading their backstory, it really sheds light on what it means to buy from an ethical, B Corp-certified jewellery company like Gardens of the Sun. I brought several pieces home for my partner, and she absolutely loved them. :)

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

My new fave necklace ✨

Ordered a necklace online and wasn’t sure what to expect, but it turned out even better than I hoped. It arrived quickly, the packaging was super cute, and the piece itself is gorgeous. Plus, it feels good knowing it’s all made ethically. Will definitely be back for more.

July 9, 2025
Unprompted review
Rated 2 out of 5 stars

Not actually white gold, jewler confirms

I love my engagement ring from them but they are trying to pass off yellow gold that had been dipped as white gold. My local jewler confirmed this when I got it resized. I guess places will do this when one color of cold is not moving enough. Bummed because it will keep turning yellow and I'll have to get it dipped but I do love the ring. For a 1,000$ dollar ring it should be the metal that it advertises it is. Super sketchy to me.

May 24, 2024
Unprompted review
Gardens of the Sun logo

Reply from Gardens of the Sun

Hi Cloie,

Thank you for sharing your feedback. First of all, I'd like to assure you that we use white gold. However, since we use 18 karat gold that means 75% is still gold, and the color of that gold is yellow. The remaining 25% helps turn it more "white", but zinc and silver can't do that as effectively as a nickel (which we don't use) or palladium. We've written up all the details about white gold turning yellow in our blog post. The white gold is dipped in rhodium. When the rhodium plating fades from regular wear, the pale yellow gold base will emerge.

Based on client feedback like yours, we have switched to a palladium-based white gold in January 2023. This has a more grayish silver tone and does not need to be rhodium-plated. That said, some clients opt for an extra layer of rhodium to make it more white and shiny.

We'd be more than happy to remake your ring using our new white gold alloy if you can send your ring back to our studio. Please email our CS team with your order details, and we'll get the ball rolling.

With love,
Meri

Link to our blog post: https://gardensofthesun.com/blogs/news/white-gold-turning-yellow

Rated 5 out of 5 stars

Best customer service and jewellery

Best customer service and jewellery
I had a hidden gems necklace with raw apatite, and also a matching ring, custom made, and the whole experience was just such a pleasure! The staff were amazing to deal with and super helpful, making sure they created exactly what I wanted. The packaging the jewellery arrived in is beautiful and sustainable, and I love the company's ethics around the sourcing of their materials, fair pay for workers, planting trees and many other initiatives. The jewellery itself is absolutely stunning! The necklace itself is beautiful and dainty, and the pendant is amazing! The stones are so beautiful, and they are beautifully set. I am also really impressed with how well the ring is made especially given that the raw stones are set right into the band of the ring. I will definitely be back for more!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

It's beyond beautiful!

I recently ordered some jewelery with diamonds and it was a very beautiful ring and I love it!

June 29, 2022
Unprompted review
Gardens of the Sun logo

Reply from Gardens of the Sun

Thank you so much!

Rated 5 out of 5 stars

All jewelry is good and high quality

It's an amazing experience shopping for jewelry here, besides the quality of the jewelry is good and high quality, the service is also very satisfying. and who certainly have taken care of the earth and take care of our earth. Loveeeee so much

June 27, 2022
Unprompted review
Gardens of the Sun logo

Reply from Gardens of the Sun

Thank you so much for your positive review!

Rated 5 out of 5 stars

Sapphire Ring

I ordered sapphire ring and sapphire is my birthstone, the ring is so beautiful and I love it!😍😍

June 27, 2022
Unprompted review
Gardens of the Sun logo

Reply from Gardens of the Sun

Thank you for your wonderful review!

Rated 1 out of 5 stars

Poorly made product. Horrible customer service.

I bought an engagement ring for my fiancé from this company in August 2020. When the ring arrived, my fiancé was very careful with it- she took it off to do dishes, to exercise, and even took it off for work (40+ hours a week). Only 2 weeks after she started to wear it, one of the side stones was lost. We sent the ring back to the company, and they were very resistant to reimburse us the $40 we spent on shipping. When we finally got the ring back more than 4 months after sending it for repair, it lost a side stone AGAIN only a few months months later. I was then told that while the goldsmith was supposed to take the stones out and build the ring from scratch to be more secure, they actually just popped a new side stone into the hole and sent it back to us. The company advised us to send the ring to them directly for the second repair job (a complete rebuild this time) and to not insure the ring and to mark the value as less than $50 so they could avoid paying Indonesian Customs. I informed the company that I would not be doing that because it is illegal and also because I was not comfortable sending a $2000 ring totally uninsured. I requested that the company instead take whatever money they would have spent repairing the ring (from shipping the ring from to and from Indonesia, within Indonesia to and from the goldsmith in another city, procuring the new side stone, and whatever they would have paid the goldsmith for the repair) and send us that amount so we could get a local jeweler to rebuild the ring from scratch. They replied that they would give us just $100 for the repair. When I told them that this amount seemed unfairly low given all we had been through and that the repair would be costing us much more than that, they stopped replying to my emails. I wish I had never done business with this company. Instead of this being an object associated with the joy of our new engagement, it has become associated with this horrible company. I am looking forward to taking the center stone to a local jeweler and starting fresh, hopefully with a ring that stands the test of time.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling.

Extremely poor craftsmanship. An independent jeweller valued the ring I purchased at less than 8% of the price paid citing extremely poor craftsmanship and an irreparably damaged stone.

Disgraceful customer service with ridiculous delays between responses to no satisfactory resolution after several months.

Would not recommend this company to anyone.

August 31, 2021
Unprompted review
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