The Garden Superstore Reviews 

218
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The garden superstore has an easy-to-use website, with a broad range of qualiry products for the garden professional/ enthusiast and you don't have to buy in bulk. The delivery is also affordable.

Rated 5 out of 5 stars

Excellent online seller for garden supplies. Second time I’ve purchased from the Garden Superstore, delivery is fast and I’ve been very happy with my purchases on both occasions.

Rated 5 out of 5 stars

First time ordering forestry tubes , bamboo stakes and 50 cell forestry tube trays. Wonderful service on pick up . The items were ready and were packed in my vehicle. Very reasonably priced for the a... See more

Rated 5 out of 5 stars

Great customer service! When I contacted business to let them know I had an issue with the order for galvanised metal hanging baskets I placed in the evening. I received a response the morning after.... See more

Company details

  1. Garden
  2. Agrochemicals Supplier
  3. Fertilizer Supplier
  4. Landscaping Supply Store

Written by the company

The Garden Superstore is your ultimate destination for all your gardening and lawn care needs. Whether you're a seasoned gardener or a newbie, we've got everything you need to grow your garden and keep your lawn in top shape. With a wide range of products, including fertilizers, pots, herbicides, pesticides, growing media, soil amendments, tools, and horticultural fabrics, we've got you covered. Our commitment to high-quality products and exceptional customer service sets us apart. We understand the importance of a well-maintained garden and lawn, so we only stock products from the best brands in the industry. We also have a team of knowledgeable and friendly staff who are always ready to assist you with any questions or concerns. At The Garden Superstore, we believe gardening should be a fun and enjoyable experience, and that's why we strive to make it as easy and accessible as possible. With our vast selection of products and competitive prices, you'll be able to find everything you need to create the garden of your dreams. So why wait? Visit us today and start growing!


Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(218)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The fertilizer took to long to come I…

The fertilizer took to long to come I had to chase them up . As soon as I did that it arrived a few days later.

August 18, 2025
The Garden Superstore logo

Reply from The Garden Superstore

Hi Bradley, thank you for taking the time to leave your feedback. I’ve checked back on the communications with our team about your order and it looks like the original parcel was unfortunately significantly delayed in transit with the courier. As soon as we were advised, we sent a replacement right away and arranged for the original to be returned to us.

This sort of delay is a rare occurrence and certainly not what we usually see. Unfortunately, once a parcel is with the courier it’s outside of our direct control, though we always do everything we can to help resolve issues quickly.

I’m sorry again for the inconvenience caused, and I’m glad your fertiliser arrived safely a few days later. We hope to serve you again soon with a smoother experience.

The Garden Superstore Team

Rated 5 out of 5 stars

Great Experiance

Great experience with the online shopping with The Garden Superstore. The website is very informative with regards to product information as well as easy to navigate, it made selecting a pesticide so much easier than first anticipated. Fast delivery with communication right through to delivery. There is a huge range of product to select from. Highly recommended! Cheers

March 24, 2025
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Reply from The Garden Superstore

We really appreciate your detailed feedback! It’s great to hear you found the website easy to use and that the whole experience - from ordering to delivery - went well.

Rated 5 out of 5 stars

Awesome service

Awesome service
In stock
Fast delivery
Biggest range anywhere
Products for every application, really specific to your project
Highly rated

July 22, 2025
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Reply from The Garden Superstore

Thanks so much! We’re thrilled to hear you’re happy with our range and service—it means a lot to us.

Rated 5 out of 5 stars

I love the Garden Superstore

I love the Garden Superstore. They have everything I need when it comes to gardening and more! The Employees are lovely and willing to help me anytime I need help. I love shopping online with them and doing click and collect is so easy. The fact that I gain points and get money off once I have spent a certain amount is just an added bonus.

July 21, 2025
The Garden Superstore logo

Reply from The Garden Superstore

Thanks so much for such a wonderful review! We’re delighted you enjoy shopping with us and that our team and rewards program make your experience even better.

Rated 5 out of 5 stars

Item arrived quickly

Item arrived quickly, well packaged, and without issue. I couldn’t be happier.

June 22, 2025
The Garden Superstore logo

Reply from The Garden Superstore

Thanks for sharing! Great to hear your order arrived safely and you’re pleased with the experience.

Rated 5 out of 5 stars

Excellent service and pricing.

Great range of product at competitive prices. I received a phone call shortly after ordering online, to touch base regarding delivery, payment queries. Safe and secure ordering. Well packaged. I will definitely be ordering from this company again. Oh...and a huge bonus is the points system! Was not expecting that!

May 21, 2025
Rated 5 out of 5 stars

Quality.

Top shelf materials and tools at prices that easily compensate the shipping cost. Great service and a wide range. Wish they were ≈ 1200 Km closer.

April 23, 2025
Rated 5 out of 5 stars

Arrival of order

Delivery of the products I ordered was fast and came a day earlier then was expecting it to arrive and have a great product range of things for plants.

April 23, 2025
Rated 5 out of 5 stars

Great prompt service

Great prompt service, after I completed my purchase online without entering the code for a promotional discount. One short email to staff and my discount was applied and difference refunded before my purchase was collected. Very happy customer.

April 17, 2025

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