The Garden Superstore Reviews 

218
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The garden superstore has an easy-to-use website, with a broad range of qualiry products for the garden professional/ enthusiast and you don't have to buy in bulk. The delivery is also affordable.

Rated 5 out of 5 stars

Excellent online seller for garden supplies. Second time I’ve purchased from the Garden Superstore, delivery is fast and I’ve been very happy with my purchases on both occasions.

Rated 5 out of 5 stars

First time ordering forestry tubes , bamboo stakes and 50 cell forestry tube trays. Wonderful service on pick up . The items were ready and were packed in my vehicle. Very reasonably priced for the a... See more

Rated 5 out of 5 stars

Great customer service! When I contacted business to let them know I had an issue with the order for galvanised metal hanging baskets I placed in the evening. I received a response the morning after.... See more

Company details

  1. Garden
  2. Agrochemicals Supplier
  3. Fertilizer Supplier
  4. Landscaping Supply Store

Written by the company

The Garden Superstore is your ultimate destination for all your gardening and lawn care needs. Whether you're a seasoned gardener or a newbie, we've got everything you need to grow your garden and keep your lawn in top shape. With a wide range of products, including fertilizers, pots, herbicides, pesticides, growing media, soil amendments, tools, and horticultural fabrics, we've got you covered. Our commitment to high-quality products and exceptional customer service sets us apart. We understand the importance of a well-maintained garden and lawn, so we only stock products from the best brands in the industry. We also have a team of knowledgeable and friendly staff who are always ready to assist you with any questions or concerns. At The Garden Superstore, we believe gardening should be a fun and enjoyable experience, and that's why we strive to make it as easy and accessible as possible. With our vast selection of products and competitive prices, you'll be able to find everything you need to create the garden of your dreams. So why wait? Visit us today and start growing!


Contact info

4.8

Excellent

TrustScore 5 out of 5

218 reviews

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4.8

All reviews

(218)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

the product I bought was good value but…

the product I bought was good value but the cost of delivery made it expensive, so I will not buy from you in future

January 4, 2024
The Garden Superstore logo

Reply from The Garden Superstore

Hi Michael,

Thank you for your valuable feedback on your recent experience with The Garden Superstore. We're pleased to hear that you were satisfied with the value of our product. Providing top-quality gardening products at reasonable prices is a key focus for us, and it's great to know this aspect met your expectations.

We understand your concerns regarding the shipping costs. At The Garden Superstore, we strive to maintain a balance between offering competitive product pricing and the realities of shipping expenses. Please note that our shipping charges are applied at cost, with no additional markups, to ensure fairness and transparency in our pricing.

To show our appreciation for your business and to address your concerns, we have added $10 (1,000 points) worth of rewards points to your account. These points are available for use on any future purchase. Additionally, it seems you already have $10 worth of rewards from your last purchase. This means you now have a total of $20 available in rewards points to reduce the cost of your next order.

We hope this gesture demonstrates our commitment to your satisfaction and makes your next shopping experience with us even more rewarding. If you have any questions about how to redeem your points or any other inquiries, please feel free to contact us at 07 5454 8822.

Thank you for choosing The Garden Superstore. We value your support and look forward to serving you again soon.

Warm regards,

Customer Service Team
The Garden Superstore

Rated 4 out of 5 stars

A great range of products at a good price.

A great range of products at good prices.
Shipped and delivered quickly.
I took off one star because the packages were in a poor state when delivered. Everything was fine except for a small leak from one chemical bottle.

November 28, 2023

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