Garment Printing Australia Reviews 

118
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Jason from garment printing is a pleasure to do business with. He goes above and beyond to get you the products your after. Quality of the products is fantastic. Delivery is fast. I look forward to co... See more

Rated 5 out of 5 stars

Outstanding service! Alvin on the Live Chat went above and beyond to help me find the exact shirt and colour I was looking for. Once I confirmed my choice, he quickly created the logo and organised th... See more

Company replied

Rated 5 out of 5 stars

Excellent, caring service from Garment Printing to get our sublimated polos ready in time for our community event. The sales rep Steve went above and beyond to make sure everything was perfect and del... See more

Company replied

Rated 1 out of 5 stars

Terrible service. Supplied incorrect quantity of ordered shirt sizes. Poor print quality Wrong positions of logo prints. Two weeks to reply to complaints and basically denied everything or didn’t... See more

Company details

  1. Custom T-Shirt Store
  2. Digital Printing Service
  3. Printed Clothing Store

Written by the company

Garment Printing is your one-stop shop for exceptional custom-printed garments. We specialise in various printing techniques and cater to businesses looking to boost their marketing efforts through unique, high-quality printed garments. We offer a comprehensive range of garment printing services, including DTG, DTF, Sublimation, Heat Transfer, Screen Printing, and Layer Transfer. Each service uses state-of-the-art technology and eco-friendly practices, ensuring sustainable yet high-quality results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(118)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful with the setup and…

So helpful with the setup and suggestions. Particularly quick in receiving. I’ve used this company in the past and very happy! The results are fantastic!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Republic of Singapore Air Force and Boeing Defence Australia customised corporate round neck tee shirt.

The end product was above our expectations and we would continue any future orders with Garment Printing. Jason was the contact person with us from start to finish and he was extremely professional in guiding us throughout the whole process from what our design concept, fabric options and provided us with size charts to ensure our team got what we wanted. The customised designs were high resolution and the shirt quality were good. Jason even recommended what were the best options they had to offer for the best pricings for us to make an informed decision between going with embroidery or digital printing and also recommended washing instructions to preserve the longevity of the digital prints from fading. Thanks to the team at Garment Printing.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy process, fast turn around, very happy with final product.
Highly recommend for all your printing needs, even received a follow up phone call asking if I was happy with my order.
Customer service 10/10.
Thank you.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Steve provided exceptional assistance in securing the most competitive pricing for my needs. The quality of the product and the efficiency of the delivery were outstanding.

April 9, 2025
Unprompted review
Rated 4 out of 5 stars

Good communication

I had ordered goods from this company for the first time and i had received the wrong stock...not the items I had wanted. I called and spoke to them on the same day and they were happy to return the goods and replace them with the right items which I asked for. I thank Shaun for getting in contact with me and sorting this out.

March 6, 2025
Unprompted review
Rated 4 out of 5 stars

Great service at a great price

Very happy with item's print quality and price, they allowed me to adjust my order during production to add an extra shirt. Unfortunately, although they allowed this amendment, they forgot to pack and send the remaining shirt and when raised with them at first they denied that they had failed to ship it before admitting they did shortly after and quickly sending it out to me. Overall a very good purchasing experience and I'll definitely be using them again

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

The tshirts are such great value and quality…

The tshirts are such great value and quality. They are not see through. The customer service was great! They were so kind both on email and in person. I really appreciate they allowed me to save on costs by allowing me to pick up. I look forward to doing business with them soon.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Above and Beyond my expectations!

James and the team went above and beyond to meet and exceed my expectations. From the first inquiry call there were solutions and the speediness of responses meant that I had my garments before I even expected to! Thank you so much! Quality, price, customer service and delivery were faultless!

February 24, 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for your kind words! We’re thrilled to hear that James and the team were able to exceed your expectations. Providing quality products, exceptional service, and speedy delivery is what we strive for, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Really good quality

The product was really good quality and exceeded my expectations. Print was really good quality too.

February 21, 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for your kind words! We're thrilled to hear that the product quality exceeded your expectations, and that you were happy with the print as well. At Garment Printing, we strive to deliver top-notch results, and it's great to know we hit the mark for you. We look forward to working with you again soon!

Rated 5 out of 5 stars

custom polo shirt

I recently purchased a custom polo shirt from Garment Print in Castle Hill, and I couldn't be happier with my experience! Jason went above and beyond to ensure that I received my order before my husband’s birthday, even though I placed my order quite late. His dedication and commitment to customer service were truly impressive.

He kept me updated throughout the process and worked diligently to get the shirt ready in time. The quality of the shirt itself is fantastic, and the design turned out exactly how I envisioned it. I really appreciate Jason's effort and the overall excellent service. If you're looking for custom apparel and need it done quickly, I highly recommend Garment Print!

February 19, 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jason was able to help make your husband's birthday extra special. It’s wonderful to know that you’re happy with both the shirt quality and the design. We pride ourselves on excellent customer service and making sure our clients get what they need, even with tight deadlines. We truly appreciate your kind words and recommendation, and we hope to serve you again in the future!

Rated 5 out of 5 stars

Good quality, large numbers, record time

We printed many T-shirts designed by the students at the ACAN course. They did this in record time and we had them ready for the last day, which was awesome. Quality is really good.

February 7, 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you for your fantastic feedback! We're so glad to hear that the T-shirts were ready in time for the last day and that the quality met your expectations. It was a pleasure working with the ACAN students, and we’re happy to have been a part of their creative project. We look forward to the opportunity to collaborate again in the future!

Rated 1 out of 5 stars

Avoid this company!

I had a terrible experience with this company. The quality of the shirts I received was far below standard - the logo was faded and blotchy in multiple spots. When I contacted them, they refused to issue a refund despite the obvious defects. To make matters worse, they deleted my review on Google, which speaks volumes about how they handle feedback. I would never recommend this company and suggest looking elsewhere for garment printing services.

February 11, 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We’re truly sorry to hear about your disappointing experience, and we sincerely apologize for not meeting your expectations. We take all feedback seriously and always strive to provide the highest quality products and service. It's upsetting to know we fell short, and we would love the opportunity to make things right. Please reach out to us directly, and we will work with you to resolve the issue to your satisfaction. We value all of our customers and appreciate your feedback as it helps us improve.

Rated 1 out of 5 stars

Absolute nightmare to deal with

Absolute nightmare to deal with . Avoid at all costs.
Shirts ordered 4th December have now just been sent today 6th of January. Still not due to arrive anytime soon.

Customer service unable to do anything and when spoken to on the phone implied it was my fault that the item was delayed and that I should’ve ordered sooner.

December 4, 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We’re truly sorry to hear about your experience and sincerely apologize for the delays and the frustration this has caused. We understand how important it is to receive your order on time, and we regret that we missed the mark. Your feedback is important to us, and we’ll look into what went wrong with your order. Please get in touch with us directly so we can resolve this matter and do our best to make it right. Again, we deeply apologize for the inconvenience caused and appreciate your patience.

Rated 5 out of 5 stars

The tank top was great

When there was a problem with my initial order, the company got in touch with me very quickly. The garment came to me exactly the way that I wanted, and arrived very quickly. Thank you.

December 9, 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We truly appreciate your kind words! It’s wonderful to know that your tank top met your expectations and that our team was prompt in resolving your order issue. Your feedback means a lot to us. If there’s anything more we can do for you, please let us know. Thank you for choosing us!

Rated 1 out of 5 stars

Disgusting

Disgusting! Ordered a printed cap as a Christmas present, the logo and print was small, the last word was tiny, blurred and wasn't even legible. Not only that the logo I submitted was silver but what I received was blue.
I contacted the support email and the response was it was my fault the logo was small...I asked was it also my fault the logo was in a different colour and did they not have any quality control that checks the finished product?
I said in my email as I wasn't getting any satisfaction from the support team I wanted it referred to the Manager to speak to him......never heard from them again!
DONT WASTE YOUR MONEY !

December 3, 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We are truly sorry to hear about your negative experience, and we sincerely apologize for the issues you encountered with your order. This is certainly not the level of service we strive to provide. We understand your frustration regarding the quality of the print and the color mismatch, and we deeply regret that the final product did not meet your expectations. Your feedback is incredibly important to us, and we will be looking into this matter further to ensure that these mistakes are addressed. Please reach out to us directly, as we would like the opportunity to resolve this for you. Once again, our apologies for the inconvenience caused, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Such a great company to work with!

Such a great company to work with. They are professional, friendly and caring. Turn around is very fast and I highly recommend them!

November 14, 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia


Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us and appreciate your kind words about our professionalism and care. Knowing that you found our turnaround times quick and enjoyed working with our team means a lot to us. Your recommendation is invaluable, and we look forward to continuing to meet and exceed your expectations in the future.

Rated 5 out of 5 stars

Shirt came quickly and looks great

February 1, 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you for the fantastic feedback! We're thrilled to hear that you're happy with the shirt and that it arrived promptly. If you ever need anything else, don’t hesitate to reach out!

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