gas-elec Group Reviews 

Marcus T the engineer was lovely and friendly when he visited to carry out the Inspection at my property.

Marcus was great, very helpful and let me know when he would arrive, would definitely ask him to come back.

The engineer servicing my gas fire, left it in an unsafe condition. Not sealing the connection pipe correctly, broke one of the parts and coals, not sealing glass correctly and mislaying some of the trim. Resulting in me having to purchase a new fire. As this happened earlier in 2023 I only noticed these faults when I came to use the fire and luckily sensed something was wrong and called out a local gas engineer who immediately disconnected the fire.Due to the delay Gas-elec not taking any responsibility. I have now found out there was a cable behind the fire which the original engineer would have been obliged to tell me as it is not safe practice

The engineer did a professional inspection of the boiler

The engineer, Marcus Turner, arrived promptly, having given me a call half an hour earlier to let me know he was on his way. He was here to do a gas safety check and was very friendly and professional and also gave me some helpful tips to run my boiler more efficiently. Highly recommended.

As i opened the front door i was greeted by an amazing huge smile and a very friendly older gentleman. I use the age as i though i has opened the front door to gather Christmas. He had previously called me which i was unable to answer due to surgery a year ago as i had to have my whole voicebox removed due to cancer so i can not talk. Marcus turner was very sympathetic but didn’t make it an issue Abbas was amazing at reading my lips and making sure he was concentrating on me when i replied and that is very important to me as in any conversations and considering y dad was here Marcus made sure that he asked me questions and concentrated on watching me for replies and didn’t make the fact i couldn’t talk an issue. He was very professional and due to my medical conditions doing like anyone in the house but i would have him return as he’s didn’t make me feel awkward or any different to another customer he visitors. What s truly lovely professional man and a credit to the company. Every company needs a Marcus Turner and a lot of people could learn a lot but his experience professionalism and expertise in both the job and customer handling. Merry Christmas to you all x🎅🏼x

Marcus was incredibly friendly and helpful to fit around our moving house chaos!

Mr Turner is very friendly and professional. He did a good, thorough job and gave very helpful advice.

Had Marcus T at my home this morning and I could not be happier. He was polite, respectful and even taught me a thing or two about my boiler. He engaged with my dog and toddler too and it made such a nice difference to have some actually take the time to chat vs rushing in and out to just get a job done.

Had a new boiler installed by Gary. He’s done everything in 2 days whilst keeping our house tidy. It seemed like a big job, but he made it look easy. Very friendly lad and great in explaining everything. Would definitely recommend.

I had a wonderful experience with your staff Marcus,he is educative, interactive,kind and humble,he is a great asset to keep, well-done

Came back from holiday to a broken boiler - No heating or hot water. Hannah at Gas-Elec sourced a new boiler and had it fitted in a day, after only a days wait. Fantastic service and nice guys who did the work. I could not ask for better.

Marcus is very helpful and gave us some useful advice. Thank you.

Marcus was so nice and polite, he was on time, had his own inside slippers, explained and answered all our questions and he knew exactly what to do, after 3 hours i had the gas certificate on my email! Excellent service, i will use it again next year.

Came out and looked at my boiler same day. Parts ordered and Marcus Turner fixed next day. Brilliant service and Marcus very friendly and efficient. Fantastic service. Thank you

Kevin C came to service our boiler yesterday - what a super engineer - friendly, courteous, highly efficient and knowledgeable. He really went the extra mile to ensure the best service we have EVER experienced, and we are over 65 ! Thank you, Kevin!

Would like to thank Marcus for servicing my boiler last week, great guy, friendly and professional would like to recommend a well organised company, if anyone looking for their services, I can highly recommend them. Jenny

The engineer is very nice and helpful. He answered our questions professionally . Thank your very much!

Gary M came out yesterday to do my gas certificate and he was brilliant. He explained stuff to me, made sure the property was compliant and was super super helpful. Plus he was a thoroughly nice chap. Thanks Gary.

Gary is amazing, such a friendly person. Always happy to chat whilst getting his job done. Very professional, Job done and communication was great. Thankyou