Was 5* in the old days, Sue, Zena, Audrey, Kerry and the rest of the team all knew their stuff but since was bought out and moved to Wolverhampton it's just got worse and worse. Stopped using them no... See more
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See what reviewers are saying
Just phoned this company to ask about the cost of a replacement matrix for my 4 year old Nu-flame Energis hotbox. I was told they don't have one probably because it's now obsolete. Just phoned Nu-fla... See more
Very poor customer service. I orded some parts of the internet the internet said they were in stock I've wated 3 weeks for my delivery which never came. I phoned the help line and was told they were... See more
Company replied
I've used Gas Spares twice now and they have come up trumps each time with respect to information to ensure correct parts identified. Well packaged (maybe a bit over the top for recent small item ord... See more
Company details
Information provided by various external sources
Gas Appliance Spares is one of the leading spares distributors in the UK, we have been established for over 40 years, and pride ourselves on providing the best service within our sector. We currently hold approximately 10,000 lines in stock, with a further 20,000 on our database, all of our stock items are dispatched for next day delivery across the UK, giving engineers and merchants alike, a more fluid and efficient service to their clients.
Contact info
414 Watling Street Road, PR2 6UA, Preston, United Kingdom
- 01772 702 755
- info@gas-spares.co.uk
- gas-spares.co.uk
1.8
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order came very quickly
April 23, 2018
Unprompted review
Gas fire part
Used web chat to confirm that I was going to order the correct part.once ordered it was delivered the next day.
April 23, 2018
Unprompted review
Excellent thank you
April 21, 2018
Unprompted review
Great price and very fast delivery
April 20, 2018
Unprompted review
Very good service
April 20, 2018
Unprompted review
I was very impressed by gas spares
I was very impressed by gas spares , I was looking for a spare ignition knob for my focal point fire , went on to their website and I found what I was looking for and it was delivered within 3 days really pleased I got my gas fire back up and running .
Ps. had ordered from another company previously and it was the wrong item advertised .
April 16, 2018
Unprompted review
EXCELLENT SERVICE WITH PART NUMBERS AND…
EXCELLENT SERVICE WITH PART NUMBERS AND DELIVERY.
April 12, 2018
Unprompted review
excellent service fast and problem free…
excellent service fast and problem free delivery I would recommend this company to anyone.
April 11, 2018
Unprompted review
Excellent product fast delivery will…
Excellent product fast delivery will use this company again
April 11, 2018
Unprompted review
Excellent service received exactly what…
Excellent service received exactly what I ordered
April 10, 2018
Unprompted review
Quick delivery
Quick delivery and part was well packaged . Would recommend company .
April 9, 2018
Unprompted review
Excellent spares company
Very helpful organisation, extremely efficient and always ready to help. Will always use this company for gas spares
April 8, 2018
Unprompted review
Great service
Brilliant ordered Easter Saturday arrived Wednesday exactly what I wanted and great price would highly recommended this company
April 7, 2018
Unprompted review
Excellent service
Needed replacement coals for my Valor Sirius gas fire. After checking on a few sites I found that the price on this site was considerably cheaper than on other sites. Coals came well packaged by courier and came within 3 days of ordering.
Coals are of a good quality.
April 3, 2018
Unprompted review
Great service arrive one time and easy…
Great service arrive one time and easy to find the product.
April 3, 2018
Unprompted review
Easy to find the part I required for my…
Easy to find the part I required for my gas fire. It arrived within 3 days. Well packaged.
April 2, 2018
Unprompted review
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