Worst customer service, don’t even think about buying this Chinese chiinaaaah, rubbish, crap appliances and matching customer support. Non speaking just useless ai rubbish. Don’t do it pay a few extra... See more
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It's cheap for a reason. There's absolutely no customer service. Warranty becomes a joke when no one replies to your emails. Product quality is really poor. Do yourself a favour and spend and couple h... See more
I order one induction oven, it was not working so I wrote them by email to ask for solution. They responded very fast, offer me a new one, the product came fast and functional. I'm very happy. Thanks... See more
3 year old Gasland electric oven has a faulty led display. These ovens should last 10 years. Gasland customer service has no Australian contact number, only overseas support people, only contac... See more
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Company details
Written by the company
Shop online for all kitchen and outdoor improvement needs: cooktops, ovens, microwaves, gas ranges, propane water heaters, and more on Gasland Appliance.
Contact info
8350 Patriot Blvd STE B, 29420, North Charleston, United States
- (844)-538-7890
- service@gaslandchef.com
- gaslandchef.com
1.6
Bad
25 reviews
Hasn’t replied to negative reviews
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Worst Customer Service
Purchased the Gasland Chef Pro 30in. stainless steel cooktop with the griddle in December 2022 for my wife's Christmas gift. Unboxed and installed the cooktop and found two of the knobs damaged and scratched. They looked like they'd been dropped on a concrete surface and kicked around a bit. Immediately made a warranty request where it was 8 months before we received 2 replacement knobs. Unboxed them and brought them to the stove only to find they're not the right size. I reached out to the warranty department again and they said I should just use them. It's so sad to have a beautiful product at an amazing value with the worst customer service. I even warned them I was going to give them bad publicity. Almost one year later and still unresolved.
October 1, 2023
Unprompted review
scalding and freezing and leaks
scalding and freezing and leaks
I was just trying to use this out door shower and burned my leg and foot!
I hired a contractor to install this. He informed me that several parts needed to be purchased to set it up. He set it up, now beautifully installed, but the water is either Burning hot or freezing cold. And when the shower water controller is shut off it continues to dribble water without stop.he was able to get it barely tolerable for a shower, but as soon as I tried to adjust it using the hot and cold knobs on the front it would shut off when I tried to make it cooler, or be totally burning hot!!!
August 14, 2023
Unprompted review
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