While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that parts often arrive quickly, sometimes even the next day, and are well-packaged to ensure their safety. Many people appreciate the quality of the products, finding them to be genuine and accurate to the manufacturer's specifications. The overall service is frequently highlighted as excellent, with consumers commending the helpfulness of the staff and the ease of the ordering process. Some people, however, mentioned that postage was slow compared to other companies, and a few customers raised concerns about certain purchasing procedures.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the quick delivery... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Consumers express satisfaction with the ordering process. Many reviewers highlight the ease of placing orders... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness and advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered this Remeha Service Kit at the suggestion of our Gas Safe guy, who'll be here to give the boiler its annual service in a few weeks. The boiler's 'getting on a bit,' so it's relief to know th... See more

Rated 5 out of 5 stars

I needed a replacement bottom panel for my Worcester Bosch boiler. After consulting their web page, I identified the correct part and placed my order, which arrived 48 hours later. I noted how well th... See more

Rated 5 out of 5 stars

I needed a replacement bottom panel for my Worcester Bosch boiler. Gas-part site was easy to navigate. Order details clear and concise, speedy delivery and well packaged. Will definitely use this comp... See more

Rated 5 out of 5 stars

Ordered replacement dials for my boiler after Screwfix had messed me around by cancelling my order. They were delivered speedily and as described. Would defo use again! Thanks!


Company details

  1. Heating Equipment Supplier

Written by the company

GasPart is the leading supplier of bespoke boiler service kits officially supplying genuine replacement parts for all leading domestic and commercial boiler manufacturers. We are the key supplier to many heating engineers and maintenance companies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
GasPart logo

Reply from GasPart

We’re sorry to hear you weren’t happy with your experience. Your order was placed late on Friday, 19th September after 10pm with the 2–3 day delivery option selected. We processed the order within the expected timeframe and no delays occurred on our side. The order was cancelled before delivery was due and a refund has been issued.

We always work hard to ensure orders are dispatched promptly and delivered within the timeframes chosen at checkout and we remain committed to providing a reliable and efficient service for all our customers.

If you have any further questions our team will be happy to help.

Rated 5 out of 5 stars

GasPart… Delivered next Morning

Quick phone call to Martin at GasPart to confirm the correct part . Ordered and Delivered by the next morning .
Really great service and next day delivery. Genuine Part at a massive discount . I'm so pleased to have found GasPart.
Many thanks.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Fantastic. Paid with wrong card, asked th to phone me so I could pay with right one and they did. Excellent quick delivery. More than happy. Will definitely use again. Great setup and seem like they genuinely care.

July 9, 2025
Rated 3 out of 5 stars

Postage was slow compared to other…

Postage was slow compared to other heating spares companies

June 25, 2025
GasPart logo

Reply from GasPart

Thank you for your feedback.

Your order was placed on the evening of 23rd June, after our cut off time for same day dispatch and was delivered on 26th June, two working days later, within the 2–3 day delivery option selected at checkout.

Quicker delivery options are available at checkout if you need items more urgently. If there’s anything else we can help with, please feel free to get in touch.

Best regards,
GasPart Team

Rated 5 out of 5 stars

Easy purchase

I needed a replacement bottom panel for my Worcester Bosch boiler. After consulting their web page, I identified the correct part and placed my order, which arrived 48 hours later. I noted how well the item was packaged to protect it in transit.

June 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look