Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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My experience with Gatby was an ready…
My experience with Gatby was an ready and successful process.
May 9, 2026
Reply from Gatby
Barcheller, that's music to our ears - we built this whole thing so people like you could skip the headache and just get it done! 🔥 Thank you for choosing Gatby!
I am new to Texas this is my first time…
I am new to Texas this is my first time having to select from many electricity companies where I come from there was one unless you had solar panels, and you went with Excel energy Denver Colorado. But as far as signing up online, I had no problem.
May 12, 2026
Reply from Gatby
Anitatroch, we're glad the signup felt smooth during your move to Texas - that's a big transition! We'd love to hear what could've made it a 5-star experience for you, so please let us know how we can do better next time 💡 Feel free to reach out at support@gatby.com or (713) 581-6553 if there's anything we can help with.
Reply from Gatby
Ezola, that means a lot - thanks for the recommendation and for choosing Gatby! 🙌
Very quick and easy service to use.
May 11, 2026
Reply from Gatby
Kaitlyn, quick and easy is the whole goal - thank you for choosing us! ⚡
Reply from Gatby
Brian, Daesy's exactly the kind of person we want representing Gatby - really grateful you got that support when you needed it! 🙌
Reply from Gatby
Kathryn, we’re very sorry for the concern and frustration this caused. After reviewing the enrollment, it appears a signup was completed this afternoon and autopay details were entered as part of the process. That said, if this was done unintentionally or by mistake, we’d be more than happy to help cancel the enrollment right away and make sure everything is handled properly. Please reach out to us directly at support@gatby.com or (713) 581-6553 so we can assist as quickly as possible.
Reply from Gatby
Margaret, this is exactly what we love hearing 🙌 Easy to use and easy to understand is what we work hard for every day. Thanks so much for choosing Gatby!
Quick and easy
May 8, 2026
Reply from Gatby
JD, couldn't ask for a better compliment - thanks for choosing Gatby! 👏
fast and easy
May 8, 2026
Reply from Gatby
Carmen, that's exactly what we're going for - thanks for choosing Gatby! ⚡
Reply from Gatby
Hugo, that's exactly what we're aiming for - thanks for choosing Gatby! 👏
Reply from Gatby
Shelle, thanks for the love - comparing plans side by side without the runaround is exactly what we built this for! ✨
To be honest
To be honest, I didn't really understand everything but, that wasn't your fault. I'm just trusting once I get to Texas and see how it works it will be okay.
May 7, 2026
Reply from Gatby
Sandra, we've got your back when you land in Texas - reach out anytime if you want to walk through anything together, we're here to help! 🏡
Reply from Gatby
Morgan, we really appreciate you choosing Gatby - that transparency without any surprises is exactly what we're building toward! ✨
Reply from Gatby
Melissa, we love hearing that - easy is exactly what we're aiming for! 😄 Thanks for choosing Gatby!
easy and fast love it.
May 8, 2026
Reply from Gatby
Shakira, you just made our day - that's exactly the vibe we're going for! 🔥 Thanks for choosing Gatby!
Quick and easy with no deposit
May 8, 2026
Reply from Gatby
Scott, no deposit plus quick signup is basically the dream combo - really appreciate you choosing Gatby! 💡
Moving can be so stressful
Moving can be so stressful! I was so impressed how easy and seamless the enrollment was! I would recommend your company with perfect scores!
May 8, 2026
Reply from Gatby
Patricia, we really appreciate you taking the time to share this - especially during a move when everything's chaos! 🙌 Thanks for choosing Gatby and for the kind recommendation!
Good recommendation
May 6, 2026
Reply from Gatby
Jamichael, appreciate you spreading the word - that kind of recommendation is what keeps us going! 🔥
I considered selecting this company for…
I considered selecting this company for my energy needs because I am a Senior. The no deposit program is very advantegeous for me and my income. Also the prices are the most affordable ones I found in the market. Thank so much Gatby for your program
May 6, 2026
Reply from Gatby
Angela, thank you so much for choosing us - the fact that our no deposit program made a real difference for your situation is exactly why we built it! 🙌 We're honored to help you find affordable energy.
Fine but you havent confirmed with the…
Fine but you havent confirmed with the leasing place that this was completed
May 5, 2026
Reply from Gatby
William, thanks for flagging that - we want to make sure everything's fully locked in on your end too. What would help most right now, a confirmation call to your leasing office or something else? 💡 Reach out to support@gatby.com or (713) 581-6553 and we'll take it from there.
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