Worst customer service you will ever receive. took days to receive a confirmation email and good luck if you have any issues on that flight. They have no available phone number to reach them and if y... See more
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See what reviewers are saying
Gate1 does exactly what they say on their website and the email they sent me after ordering our airline tickets. I had ordered 2 airline tickets, the prices were very good compare to others at the sa... See more
We had several trips booked with Gate 1 including a April 2020 Vietnam trip. We ended up cancelling this trip because of Covid-19 and requested a refund for airfare and the trip. We were told that it... See more
Easy booking. Many add on options which is confusing. Would be helpful to have plane information and the seating selection is confusing for first time travelers on this line. Usually there are images... See more
Company details
Information provided by various external sources
Whether you are looking for a flight or a rental car; Gate1.ca will help you easily find what you're looking for! Of course a cheap flight is very important, but there are more criteria to be met when choosing a flight. You want the one thing that suits you the best! We aim to supply you with all the information about a flight we can get, so that you can decide what is important to you! We will help you make your decision and our amazing customer support is always ready to help if you have any questions
Contact info
Netherlands
- gate1.ca
Save yourself the stress and book with the airline or a travel agency you can actually call and speak to.
Do not book with this company.
There is no way to call and speak to someone emails take over a week to get a response.
I paid a lot of extra money for direct flights but one of my flights got changed to a connecting flight. there was no option to select another flight or speak to someone so I had to cancel and rebook directly with the air line.
I had to pay for both flights before ever getting a response from gate1.ca
they are a scam do not use them I am still fighting for my refund which the airline says I am owed.
March 1, 2023
Unprompted review
If you want to lose over $400, buy from Gate1.ca
Not trying to waste your time:
I purchased a round trip for $610.39
after 12 hours Gate1.ca reached out to me that I have to pay Extra $90
I refused
Gate1.ca sent only one ticket to me and refused to make a full refund.
So to sum it up, I lost $430
This company should be prosecuted and thei practices are all a sham.
Do not risk, do not put your money in danger.
Even MasterCard did not do anything so if you think you have a safety net, you are wrong.
December 23, 2022
Unprompted review
They did the very basic minimum, and that's good
They did the very basic minimum, which is all I ask for, and so much more than many agencies online.
April 4, 2023
Unprompted review
very good experience
April 3, 2023
Unprompted review
good price
good price
2 things went wrong one is when I wanted to book for two passenger it was more expensive the other one I was not able to pay with my visa desjardins ( I have good insurrance with that card but was not able to do it ) and had to use another credit card I called my card no problem on their side but .....
March 26, 2023
Unprompted review
Best prices by far
Best prices by far. Will come back to this review after the trip, so far so good!
March 26, 2023
Unprompted review
Too much pressure to book
Too much pressure to book. charging extra to send flight updates??!!
March 26, 2023
Unprompted review
Easy booking
I searched many different airlines and I was very discouraged by every little extra cost that was mostly forced on me to be able to book a flight. This site made it easier to deny extra costs and to choose only the ones that I needed. Booking was easy and less expensive than many competitors.
March 17, 2023
Unprompted review
horrible company
horrible company. Maybe list a legit phone number you scam artists. Booked flights and they changed our flights to have our trip go from 7 days to 3 and have no way to reach anyone ti get my money back even though I Paid extra to be able to be refunded. Scam artists do not use
March 13, 2023
Unprompted review
very well,recomend
March 1, 2023
Unprompted review
Easy booking process
First time using the website and booking process was straightforward.
February 16, 2023
Unprompted review
Rebooking nightmare $$$
My flight was cancelled during COVID. The process from then until being to rebook now has been a nightmare, with Gate1 being virtually non-responsive. The trip is now costing me 35% more than originally booked. Definitely a great experience and will not be booking through Gate 1 ever again.
February 15, 2023
Unprompted review
They have surcharge even though they…
They have surcharge even though they said free for credit card
February 11, 2023
Unprompted review
Awesome job team
February 7, 2023
Unprompted review
i press to book a ticket for February 7 2023 and i received tickets for March 7 and i can't contact any one please call me at 1-226-978-1343
I press the tickets for February 7 i have received for March 7 please cancel the tickets.
February 3, 2023
Unprompted review
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