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Gate1.ie Reviews 378

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TrustScore 4 out of 5

3.8

Airline Ticket Agency
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Rated 1 out of 5 stars

Absolutely awful company, truly disgusting service,will never use again! Total scam artists, charged extra for a special meal they never bothered to order, told me it was my responsibility to order... See more

Rated 4 out of 5 stars

Was nervous booking through the site as price seemed to good to be true. However everything was quick and easy and flights went without any hitch. However when booking one needs to be vigilant when u... See more

Rated 5 out of 5 stars

First time doing reservation over the Gate1 service. Friendly interface. Easy going process. The problem appeared while I was trying to select seats. Selection was not available. Hope I will seat next... See more

Rated 5 out of 5 stars

I booked flights to Cancun and only realised afterwards that I couldn't do the stop overs in America on the way there because of covid ban. I had no insurance or cancellation policy but they were v... See more

Company details

  1. Airline Ticket Agency

Information provided by various external sources

Whether you are looking for a flight or a rental car; Gate1.ie will help you easily find what you're looking for! Of course a cheap flight is very important, but there are more criteria to be met when choosing a flight. You want the one thing that suits you the best! We aim to supply you with all the information about a flight we can get, so that you can decide what is important to you! We will help you make your decision and our amazing customer support is always ready to help if you have any questions

Contact info

3.8

Great

TrustScore 4 out of 5

378 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

An absolute disaster- took my money…

An absolute disaster- took my money then cancelled our seat selection sent a partial refund and suggested we contact the airline - who do not regonize the booking confirmation nor the ticket numbers Now we have a flight booking but NO seats !!
Emails are now being ignored- the phone number auto answers to tell you the office is closed - my next action is to lodge a complaint to the European Consumer Centre and NEVER use Gate1 again, the airline United Airlines are no better ,same issue no working phone number no way of interacting with them either by email website or online chat - but to be fair my contract is with Gate1
Never Again !!
16/12/23
The airline confirmed yesterday that tickets sold to us could not allow pre booked seats - we can only book seats 24hours before depature !! We would not have booked with Gate1 if we knew this - this companies business is selling airline tickets so had to know what they sold us was not possible !!
We were mis - sold and decieved .

Update 1/3/24

United airlines saves the day !!
They found us the seats at no charge - fantastic customer service also allowed us check in online .

Moral of the story book with the airline not a 3rd party Ticket Seller !!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Gate 1 net site

It was actually cheaper through the Gate 1. I was on other net sites and everytime I was going to pay it stopped and then the price was much higher this one stayed on track and I don't have to start all over again

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

very poor response

very poor response.
No Phone customer service contact , just auto canned responses. Changing flights a nightmare. Don't use this service

October 16, 2023
Unprompted review
Rated 4 out of 5 stars

I paid after more than few hours and I…

I paid after more than few hours and I got the first price I searched.unbelievable! The other companies changed the price so quickly, but Gate1 frozen my reservation. Perfect, I really recommend.
I was afraid of because the price got so high and they were the same. However, I read a comment here and it was helpful.
Thanks everyone for sharing your experiences.

October 14, 2023
Unprompted review

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