The service was prompt and efficient but I was a little disappointed that the range of ESOL beginner readers appears to be limited. Also I was surprised and very disappointed that five of the six Buil... See more
Company replied
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The service was prompt and efficient but I was a little disappointed that the range of ESOL beginner readers appears to be limited. Also I was surprised and very disappointed that five of the six Buil... See more
Company replied
Excellent service and excellent products. I made two seperate orders and in both cases the book(s) arrived within two days: almost disconcertingly quick! I have shown the books to other teachers and t... See more
Company replied
Books arrived promptly and well packaged, but one title was missing from a set of 3 and 2 copies of the same book sent instead. When notified, Customer Services were very apologetic and promised to se... See more
Company replied
Gatehouse Books has published an excellent book called Yes We Can Read and corresponding reading books. Excellent products for our adult literacy centre. The website is easy to access and shipping i... See more
We publish Gatehouse Books® for new readers, a collection of reading books and resources for developing literacy in teenagers and adults, and the award-winning Yes We Can Read, our tool to teach reading one-to-one. We also distribute for Brown & Brown, Avantibooks and specialist providers of literacy and ESOL materials.
PO Box 965, WA4 9DE, Warrington, United Kingdom
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I have been very impressed with the Gatehouse literacy book 'Yes we can read' , which I am currently using with my EAL student, and also with the helpfulness of the company in dealing with my query. They found out the answer to my question and rang me back promptly to let me know.

Reply from Gatehouse Books
I ordered the books on the 21/8/17 and received them in Western Australia on the 4/9/17 which is great service.

Reply from Gatehouse Books
Easy to use and navigate website and ordering, amazingly quick to respond and delivered the next day.

Reply from Gatehouse Books
Excellent layout.
Easy to follow.
Great value for material.
I have found there are so few good adult reading books on the market. They are either based on phonetics which means they frequently don't make sense and seem very childish or the level of vocabulary in the starting readers is way too high.
The King Street readers on the other hand are perfect. The first books only have one sentence on each page and use basic vocabulary. There are enough in each stage that I only had to buy one full set and had enough for my whole ESOL group. They loved the idea and all but one took a book (some of them took two!) home.

Reply from Gatehouse Books
Since it's the only book that I've found after a lot of research online, I'm happy that the comunication with the author where so quicker and clear. Fast shipping and very well organized company.

Reply from Gatehouse Books
This was my first time buying books in UK. I'll do it again after this positive experience. thanks

Reply from Gatehouse Books
Book is clearly laid out for an amateur teacher to follow and so far (though as yet only 45 pages in) has been easy for my dyslexic nephew in law to understand and read - something a different system failed to do - and has encouraged him to start to read road/shop signs etc in his daily life.
Order arrived within 2 days. Website was easy to navigate.
Books arrived promptly and well packaged, but one title was missing from a set of 3 and 2 copies of the same book sent instead. When notified, Customer Services were very apologetic and promised to send the missing book. This is the first time this has happened, and prior orders from Gatehouse have been dealt with correctly and efficiently.

Reply from Gatehouse Books
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