GateHub Reviews 293

I've been trying to get my money back for several years. made several transfers of bitcoin and ethereum to my wallets, only a tenth of what I transferred came ... the rest they stole. after that, for no reason, they blocked my account and do not give access to it

please, help¡!!!!!!!!!!!!!!!!!!!!!!¡

What a load of unusable b*ll*cks their website is. AVOID.

Terrible terrible customer service, charge you insane fees and tell you everything is okay just to let you know 12 days later your withdrawal was rejected and they are taking half of the money you tried to withdraw due to rejection fees. Then leave you hanging and never let you know why your withdrawal was rejected when all of the information was correct/veriied by your bank.

gatehub.net stole my all xrp coin. dont use gatehub.

DO NOT USE!
No transparency about charges and fees incurred for transferring XRP.
With every transaction you receive a failed transaction message immediately after. Then incur fees of $80 each time without any mention or prior warning that they have done so.
Absolutely no customer support either. AVOID AT ALL COSTS!

Scam.

Like others my account has been locked out.

Only got a few xrp in it but totally ripped me off

Utter Thieves

I had a wire transfer rejected due some incorrect information. For this incorrect information they stole $87 of the transfer and returned the rest. I suppose I should be grateful they returned anything.

Beware their fees are numerous and predatory.

Account verification process takes insanely long time and requires document which can only be from specific banks which they do not mention anywhere, alternatively you could provide a proof of residence from your government, but that document costs 10€ in digital form and 14€ printed. So basically in order to get account in gatehub

1. Cancel your existing digital communications from your government systems
2. Buy a proof of residence
3. Wait for it to arrive via mail (do not get an electronic proof because they may not approve it)
4. Scan the document
5. Send it to gatehub
6. Wait a week
7. Hope they will begin your account verification soon and your proof won't get rejected for being too digital

Don't even imagine asking for support, it will take even longer times

Otherwise the service looks fine, but it cannot be used without verification

Gatehub is a scam. Your money will be lost if you try to sell your crypto.

Gatehub ripped me off of 1000 Ripple (XRP). Do NOT trust them. My information was not ever posted anywhere, I use anti-virus protection, never logged into any fishy websites, and hadn't even been on my Gatehub account for months. I had 2fa and every security possible connected to my account. I never got any emails telling me my account was compromised. I logged in to check my XRP to sell it only to see my ripple was stolen/taken without my knowledge. Not even an email for that transaction. I email support only for them to tell me 'oh well, your loss.' DO NOT USE or trust this site. They will take everything you have and especially for those that went months without checking or using their accounts (I think that's why I was targeted, because I wasn't using my account for a few months aka not making them any money so they didn't care to steal from me).

They rejected to connect my bank account while I did all the steps so basically my money is stuck. And stupid rules as to keep a reserve for ripple so you won't be able to send it to another wallet.

You never told me that you keep 20 ripple for yourself.
Very bad site that Gatehub!
And dont sent me the link to page 404 not found

they took my money and locked me out of my account. i have been trying for years to obtain access. a one star rating is too much.

The other reviews are true apart from the one that says he don't work for them the 5 star one !! So my account is locked and im now getting endless spoof calls no doubt from the unwashed crooks running the scam!!

not useful, very complicated and high fees for activate XRP wallet..don't use official XRP use Atomic Wallet or Guarda Wallet, i'm crypto expert and XRP it's not crypto, they don't understand well to concept of decentralized system, but owner is also owner of banks then be careful, but still good for investment and payments..

Gatehub has locked my account and they don't want to unlock it. Cannot access my coins anymore. Run away.

Like other people have said they randomly locked my account and they want a picture with my passport. I am not giving this to a company that just got hacked, they are just blackmailing you to get your own coins back. This company should be banned everywhere for their illegal activities. Disgusting thieves!

hi everyone, DON'T TRANSFER YOUR COINS IN THIS SITE, they are completely thief,
i did transfer 2238 XRP in june 2018 (equal = 1004$ in that time) , i bought this for my customer and he wanted to invest on this coint, now he decided to sell those coin, i opened gatehub.net panel and saw my account has been locked and i can't login, also my mail locked too, i emailed them and told me send selfie and kind of this , they unlocked my account and after getting so many document about my IDs , passport, license driver, company cert, bank transaction (with complete information about SWIFT code , IBAN , and my account details which is they can sell or use this thing in darkweb).
its interesting they did withdraw my XRPs in next day after i deposited , and now they tell me you transfered your self.

what can we do ? is there anywhere can complain from them?

A very dangerous company that should be shut down, asking for extremely revealing private data including selfies with passport and signatures in a single photo (which would be extremely valuable on a black market).