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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for younger drivers or those seeking specific coverage without additional requirements like black boxes. The staff are consistently praised for their helpfulness and pleasant demeanor, particularly in live chat interactions. However, some people were dissatisfied with the additional costs when trying to add a driver to their policy. A few other people also felt that the lack of a phone line was an inconvenience, leading to initial interactions with a bot before staff became available.

What people talk about most

Price

People report positive experiences with price, often finding quotes cheaper than elsewhere and noting... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the live chat staff for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried to add a driver in my policy account and the additional cost they required was way too much, but when I get a new quote it’s a better premium so I cancelled my policy as I was within the 14 da... See more

Company replied

Rated 4 out of 5 stars

Cant complain at all. found em on quotematch. price was way better then my renewal quote and the best bit is they didnt require a black box for my Fiesta.. Only problem I had was they don’t have a pho... See more

Company replied

Rated 5 out of 5 stars

lovely myportal, has all features and can't get better or cheaper for my age, im 19 on a polo for 2,500. great comp

Company replied

Rated 5 out of 5 stars

Literally just the insurance with them now. Was extremely quick and the price could not be matched anywhere else.. So far so good!

Company replied


Company details

  1. Insurance Broker

Written by the company

Gate Insurance provides flexible, affordable cover for every kind of driver, including young and convicted drivers. We offer both annual and temporary insurance, so you only pay for the cover you actually need. Our aim is to make getting insured quick, fair and straightforward, with clear pricing and no hidden surprises. Whether you need year-round protection or short-term cover for a specific trip, we’re here to help you get on the road with confidence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brill insurer

Brill insurer, sorted everything without any issues

May 4, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Jake,

Thank you for the fantastic review.

We’re really pleased to hear everything was sorted smoothly for you and that your experience with us was straightforward from start to finish.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Great and quick support

Great and quick support, helped me update my direct debit, and good coverage on my policy with my parents added too

April 30, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Klaudia,

Thank you for the lovely review.

We’re delighted to hear our team could quickly help you update your direct debit details and that you were happy with the level of cover arranged for you and your parents.

Thank you for choosing Gate Insure.

Rated 5 out of 5 stars

Best price

Best price, was referred by a friend and I got a discount on my quote as well. 10/10.

April 30, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Mohammed,

Thank you for the brilliant review!

We’re really pleased your friend recommended us and even happier we could help secure you a great price with an additional discount on top.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Excellent support and policy

Excellent support and policy, wouldn’t get better than gateinsure for me.

April 30, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Mebest,

Thank you so much for the fantastic review.

We’re delighted to hear you’ve been happy with both the support and your policy experience with us. Your support genuinely means a lot.

Thank you again for choosing Gate Insure.

Rated 4 out of 5 stars

I tried to add a driver in my policy…

I tried to add a driver in my policy account and the additional cost they required was way too much, but when I get a new quote it’s a better premium so I cancelled my policy as I was within the 14 day period and took out the new policy. I wish it was just less of a hassle but I still recommend I am happy.

May 3, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Kinsey,

Thank you for taking the time to leave a review.

We appreciate your honest feedback and completely understand your frustration regarding the process around adjusting the policy versus arranging a new quotation. We’re still really pleased we could ultimately help you secure a better premium and that you remained happy with the outcome overall.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Paid £2.1k compared to last year I have…

Paid £2.1k compared to last year I have to pay 5k for my BMW m5 somewhere else lol

April 28, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Abdul,

Thank you for the great review!

We’re really pleased we could help you find a much more affordable quote compared to elsewhere. Your support means a lot to us.

Thank you again for choosing Gate Insure.

Rated 4 out of 5 stars

Cant complain at all

Cant complain at all. found em on quotematch. price was way better then my renewal quote and the best bit is they didnt require a black box for my Fiesta.. Only problem I had was they don’t have a phone line so was left speaking to a bot until staff came in

April 26, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Liam,

Thank you for your honest review.

We’re really pleased you found us through Quotematch and that we could offer a better renewal price without requiring a black box policy for your Fiesta. We also appreciate your feedback regarding the lack of phone support and the delay reaching a staff member.

Improving response times and the overall support journey is something we are actively working on, and feedback like yours genuinely helps us improve the experience for future customers.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

needed temp cover for the weekend to…

needed temp cover for the weekend to drive down London for a family wedding. Found dese lot from some comparison site, was the cheapest price by far

April 29, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Zayn,

Thank you for your review.

We’re really pleased we could help get you covered for your trip down to London and provide a competitive temporary insurance option at short notice.

We hope you had a fantastic time at the wedding, and thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

thrilled with the service from Gate…

thrilled with the service from Gate insure. We were struggling to find affordable insurance for my 18 year old daughter that didnt involve a black box for her new Fiat 500. Found them via quote match and the price was fantastic!!! Shes happy, and my purse is happy

April 22, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Helen,

Thank you so much for the lovely review.

We’re delighted we could help find affordable cover for your daughter’s first car without needing a black box policy. Hearing that both your daughter and your purse are happy is exactly what we like to hear!

We truly appreciate your support and thank you for choosing Gate Insure.

Rated 5 out of 5 stars

Don't normally leave reviews on here…

Been driving 30 odd years and never seen prices jump like they did this year. Found Gate Insurance through quotematch and they thankfully knocked almost 400 quid off what my current lot wanted. Job done

April 28, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Terry,

Thank you for the brilliant review.

We completely understand how difficult the market has become recently, so we’re really pleased we could help save you a significant amount compared to your renewal elsewhere. It’s great to hear Quotematch helped you find us.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Don't normally leave reviews on here…

Don't normally leave reviews on here but the level of service I received was top notch. The live chat staff was excellent and the price of my quote tops it off! Deserved 5/5 rating from me.

April 27, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Gary,

Thank you very much for taking the time to leave such a fantastic review.

We’re really pleased to hear that the service you received stood out to you and that our live chat team was able to assist effectively throughout the process. It’s also great to know we could provide a competitive quote to top everything off.

Thank you for choosing Gate Insure!

Rated 5 out of 5 stars

fab company

fab company, can't be more happy with my price honestly, no telematics at all is a bonus

April 29, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Yvonne,

Thank you so much for the lovely review.

We’re delighted to hear you were happy with your pricing, and we’re glad the fact we do not use telematics or black box policies was an added bonus for you.

We truly appreciate your support and thank you for choosing Gate Insure.

Rated 5 out of 5 stars

found gate insure through facebook

found gate insure through facebook. quote came back cheaper than everywhere else i tried. no black box which is what i wanted. only thing is i had to wait a bit for my documents and portal setup but not a big deal.

April 26, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Jayden,

Thank you for taking the time to leave a review.

We’re really pleased to hear you found us through Facebook and were happy with the pricing and the fact that we do not use black box policies. We also appreciate your patience regarding the delay with your documents and portal setup while everything was being finalised.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Gate Insurance were genuinely the only…

Gate Insurance were genuinely the only place I found that offered third party insurance at a reasonable and fair price without trying to upsell me or make me feel like I was being difficult for not wanting fully comp.

April 19, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Dean,

Thank you for your fantastic feedback.

We’re really pleased we could provide a fair and reasonable third party insurance option without any unnecessary pressure or upselling. We believe customers should be able to choose the level of cover that suits them best.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Sorted my daughter's first car…

Sorted my daughter's first car insurance here. Much cheaper than everywhere else. Happy mum.

April 12, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Michelle,

Thank you so much for the lovely review.

We’re delighted we could help get your daughter insured on her first car at a competitive price. We know how stressful first-time insurance can be, so it’s great to hear you had a positive experience with us.

Wishing her safe driving, and thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Switched to Gate Insurance after my…

Switched to Gate Insurance after my previous broker hiked my renewal up by a ridiculous amount. Got a noticeably better quote through Gate and the switchover was straightforward. Spoke to a very helpful chap on the live chat who walked me through the process. Cannot ask for more than that really.

April 20, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Isabelle,

Thank you for the fantastic review.

We’re really pleased we could help provide a more competitive quote and make the switch from your previous broker as smooth as possible. It’s great to hear our live chat team was able to guide you through everything clearly.

We truly appreciate your support and thank you for choosing Gate Insure.

Rated 5 out of 5 stars

Lovely helpful staff and a very fair…

Lovely helpful staff and a very fair price.

April 14, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Pat,

Thank you very much for the lovely review.

We’re delighted to hear you found our team helpful and were happy with the price provided. Your support truly means a lot to us.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

The price was great and I have no…

The price was great and I have no complaints about the cover itself. I did find it a little tricky to get a response when I needed to make a small change to my policy. No phone line to call so had to wait on email which took longer than I would have liked. Sorted in the end and the person who helped was very pleasant. Just be prepared that it is all digital contact

April 13, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Fiona,

Thank you for taking the time to leave such balanced and honest feedback.

We’re really pleased to hear that you were happy with the pricing and cover provided, and also that the issue with your policy change was resolved positively in the end. We completely appreciate your comments regarding response times and understand that fully digital support may not suit everyone.

Your feedback is genuinely valuable to us as we continue improving our support experience.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Great pricing & friendly staff

Used these guys for a week of temporary insurance, very pleasant experience and great value for money!

April 4, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Steve,

Thank you for your great review.

We’re really pleased to hear you had a pleasant experience with us and found good value in your temporary insurance cover. Your support means a lot to our team.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Very helpful staff!

Was very friendly and helped guide me through getting a temporary policy.

April 2, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Susan,

Thank you so much for your kind review.

We’re delighted to hear that our team was able to help guide you through arranging your temporary policy. Providing friendly and straightforward support is something we always aim for.

We truly appreciate your support.

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