Gates Flag & Banner Company, Inc.Reviews 

17
TrustScore 4.5 out of 5

4.6

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Company details

  1. Media Company

Information provided by various external sources

Since its inception in 1870, Gates Flag & Banner Company, Inc. has evolved into the largest supplier and installer of flagpoles, flags and banners throughout the East coast. We inventory US flags in all sizes, as well as a complete line of flags from foreign, military and historical to fit your needs. We are the leading supplier of bunting, flags and flag poles. Have a custom project? Choose us for your blade banners, large vinyl banners, table drapes plus!


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4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.6

All reviews

(17)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

6 STARS !!!

My mission became OUR mission as soon as I was lucky enough to find this family of professionals at , but not limited to , the Clifton store. they teamed with the Virgina location to troubleshoot my dilemma of replicating a double sided hand embroidered Tribute/Parade flag . The original flag being 40 years old and created in discontinued fabric and antiquated methods assembled overseas. My challenge was to honor those exact specifications to replicate it for a new "Anniversary Flag" to "Retire and Mount" the old one in our clubhouse. The short deadline and limited supplies were met with grace , assembled and delivered early . it proudly flew the very next week at the 40th Flag anniversary at the General Von Steuben parade in NYC. An incredible tribute to a work of art assembled by the Gates Flag Family . You exceeded all expectations . We at the Deutscher Club Clark NJ ~~~ Thank you !

October 15, 2018
Unprompted review
Rated 5 out of 5 stars

GATES is a wonderful company to work…

GATES is a wonderful company to work with! My new banner was used at a recent weekend event and generated much more traffic at my table because of the beautiful banner! Anna and Dan are Ebersold are highly professional and know their products. The newcomer's 20% discount was a nice surprise! If you need flags, flag accessories, or banners, GATES is your one-stop shop! This is a great investment in your business!

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

I mis-understood the listing for a…

I mis-understood the listing for a small flag I bought for my grandson. A call to Gates to re-order a missing part lead me to ask for a reduced shipping charge for the additional part. They agreed that the listing was not clear and waived shipping (which was more than the part). Excellent people to deal with. Will definitely make future purchases through them. Thank-you.

March 3, 2018
Unprompted review
Rated 5 out of 5 stars

Great products and service!

Gates came and fixed our 30 year old flag pole and we bought two flags from them. Now they are flying proudly. Thanks Gates for the quick and personal service. Jackie

September 16, 2016
Unprompted review
Rated 5 out of 5 stars

Patriotic, high-quality flags...

I've been purchasing American Flags from Gates for my business and home for over 10 years. Great quality and service!

April 19, 2016
Unprompted review
Gates Flag & Banner Company, Inc. logo

Reply from Gates Flag & Banner Company, Inc.

Thank you so much! We truly appreciate your customer loyalty and will strive to do our best for decades to come!

Rated 5 out of 5 stars

Scout flag pole

The brass screw joint that I ordered from Gates was exactly what I wanted. The quality was great and the service was even better. I ordered the parts on Thursday and they were on my doorstep on Saturday afternoon.

The only complaint I had about the screw joint is that when you order a part for a 1 1/4 " dowel rod it should fit a 1 1/4 " dowel rod; not require the shaving off of 1/8" of wood all the way around the dowel in order to make it fit.

April 8, 2016
Unprompted review
Gates Flag & Banner Company, Inc. logo

Reply from Gates Flag & Banner Company, Inc.

Hi James,
Thanks so much for the rating and quick reply! I am glad we were able to help you out.

I understand your frustration with the extra work needed to use the screw joint.
We bring these in as replacement parts for our standard 1.25” wood parade pole.
Those poles are already shaved down a bit to take the joint. If this wasn’t one of our
standard poles, that was probably the problem.
I do apologize for the need to do this but glad to hear you were able
to make it work.

I hope we can help you in the future with any additional flag needs.
Again, thanks for your review!

Rated 5 out of 5 stars

highest quality flags

Best flags, the pole looks as good as the day it was installed, and better than prompt delivery.

April 7, 2016
Unprompted review
Gates Flag & Banner Company, Inc. logo

Reply from Gates Flag & Banner Company, Inc.

Thank you! We aim to do our best.

Rated 5 out of 5 stars

Easy to do buisness with.

Extensive selection, competitive pricing and excellent customer service. This is my first time ordering from Gates and would highly recommend them to anyone looking for flags and decorative items for home and business.

April 2, 2016
Unprompted review
Gates Flag & Banner Company, Inc. logo

Reply from Gates Flag & Banner Company, Inc.

Glad to hear we provided excellent service! Thank you, we greatly appreciate your business

Rated 5 out of 5 stars

Quality workmanship - purpose served

I was asked to supply our local diner with an American Flag that flies in front of their establishment. It is located on a busy avenue with wind blowing all the time! The customer service department recommended the 6 x 10 flag that we ended up purchasing. The diner was very happy as the material will outlast regular flag material. Thanks to Gates Flag & their customer service department who answered all my questions and sent the flag in a very short time!

March 23, 2016
Unprompted review
Gates Flag & Banner Company, Inc. logo

Reply from Gates Flag & Banner Company, Inc.

Thank you for your kind words, our goal is to provide excellent customer service

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