My new Gazelle e-bike rattles and squeaks when cycling over lumps and bumps: the bell, the gear shifter, the saddle, the chain, and some other rattle at the back of the bike. It has been back to the s... See more
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Beware of these bikes apparently prone to overheat and cause significant issues according to one of their testers. The tester indicated that the Battery life varies so much that you have no idea... See more
Grenoble C8 HMB 500W. Via Compton Cycles. This bike is absolutely brilliant, the contact with Tomas in Gazelle export department and the engineering drawings supplied to be sure on frame size, ex... See more
5/12/23 Gazelle found a different dealer in Bradenton/Sarasota who was more capable to troubleshoot and repair my bike. Electric bikes can br difficult to diagnose 2/23/23 Dissapointed in warranty ser... See more
Company details
Written by the company
Since 1892 Royal Dutch Gazelle made 275,000 bikes annually. Craftsmanship in electric bikes, city and trekking bikes and rugged lifestyle bikes!
Contact info
Mission Street 2867, 95060, Santa Cruz, Netherlands
- gazellebikes.com
Hasn’t replied to negative reviews
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Exceptional Quality, Comfort, and a Brand You Can Trust
Royal Dutch Gazelle consistently delivers outstanding electric bikes that feel thoughtfully designed and built to last. The overall quality is immediately noticeable, from the sturdy frames to the smooth, comfortable ride that works just as well for daily commuting as longer leisure rides. Bikes provide intuitive and reliable the electric assist feels, making every ride effortless and enjoyable.
Love the wide selection of models, offering options that suit different riding styles, needs, and comfort preferences. Combined with a strong reputation for durability, smart design, and attention to detail, it’s easy to see why Gazelle has earned such loyal customers. If you’re looking for a premium e-bike from a brand that truly knows what it’s doing, Royal Dutch Gazelle is an excellent choice.
Beware of these bikes apparently prone…
Beware of these bikes apparently prone to overheat and cause significant issues according to one of their testers.
The tester indicated that the Battery life varies so much that you have no idea what’s real.
The actual range varies so much, ranging from 30 to 92 miles according to the tester.
My new Gazelle e-bike rattles and squeaks
My new Gazelle e-bike rattles and squeaks when cycling over lumps and bumps: the bell, the gear shifter, the saddle, the chain, and some other rattle at the back of the bike. It has been back to the shop but it’s not resolved, and I am now made to feel like a nuisance. Additionally, in the beginning the gears slipped and the motor made the bike lurch forward erratically but the mechanic managed to fix that. Take your new Gazelle bike for a thorough test ride before you part with your money!
I love riding my Gazelle T10+
I love riding my Gazelle T10+! When I go to work, to the store, or just a quick ride around the neighborhood. Riding one make everything so much more fun.
Ultimate T10+
I have an Ultimate T10+. Use it everyday for my commute across town. Such a great feeling to ride past everyone stuck in traffic. My 4 mile commute is almost always faster than driving, and much more fun!
Its also a great feeling to leave the car parked at home.
I love my new Urban Arrow
I love my new Urban Arrow! I take it everywhere with my kids, so easy and convenient. Stores everything we need for along the way and the electric motor makes it a smooth ride.
Great bike for commuting
The Gazelle Ultimate T10+ is an awesome commute bike. I ride 2-3 a week 11 miles each way with 1100 foot elevation change. This bike handles the hills with ease, and with the 85Nm of torque it gets up to speed quickly. My commute time is the same as in the car, with less stress and I'm getting exercise too!
I had my ebike question answered within…
I had my ebike question answered within 24 hours.
Ultimate family bike
The Gazelle Urban Arrow is the ultimate family bike! We don’t even need a car as we can transport both kids, a picnic and groceries in one go. It’s so fun and very safe to load and ride. Wouldn’t want anything else for the family.
Riding my Gazelle Ultimate to work
Once I purchased my Gazelle Ultimate, I decided to cycle to work everyday (8.5 miles one-way, including hills). I cannot believe how comfortable the ride is and with the different levels of support (from eco to turbo) I can still keep up a nice pace. Definitely recommend!
I love my Gazelle Arroyo!
I love my Gazelle Arroyo. I ride it daily arround town and to work and share it with my wife. Its upright, comfortable and works great. Would highly recomend!
Perfect e-bike for commuting and in the weekend
5-stars! I absolutely love my bike. I use the bike almost everyday to commute to work and for weekend trips. After two weeks my wife bought an e-bike as well to ride together. Since I have this e-bike I am barely using my car for trips within 8 miles one-way. A real eye-catcher which generates a lot of attention.
More satisfied after Dissapointed in dealer system warranty service of Gazelle E Bike electronic system.
5/12/23 Gazelle found a different dealer in Bradenton/Sarasota who was more capable to troubleshoot and repair my bike. Electric bikes can br difficult to diagnose 2/23/23 Dissapointed in warranty service of Gazelle E Bike. 7/29/22 Maiden trip bike electrical system malfunctioned stopped working intermittenly no solution. Same results several trip later. 2/15/23 Dealer in Sarasota FL E Bikes a very large Gazelle dealer did trouble shooting to solve problem and told Gazelle headquater they need to replace the Gazelle E Bike with a new one. Gazelle would not approve and here I am with a new NON WORKING Gazelle bike. Lots of $$$ and a non working Gazelle bike since purchase straight from the factory.
Gazelle Ultimate C380+ is Amazing!!!
My Gazelle Ultimate C380+ is Amazing! Tons of power, long range capability, very comfortable and it also looks Rad! This bike works very well for all my needs. From grocery runs to dog rides it perform above and beyond my expectations.
Gazelle Arroyo = Comfort and Class (1)
I purchased My Arroyo in the summer of 2018, so my model is an “older” one. Until last summer, I did struggle with an on-going issue of the assist shutting off unexpectedly, which was not only annoying, but occasionally a bit dangerous, depending on where it happened. Finally, summer 2022, my wonderful mechanics at North Division Bikes in Spokane were able to correctly diagnose and fix the problem, so now it’s working flawlessly. I truly love this bike, for its comfort, its good looks, and now at last, its reliability. I live in a one-car household, which this bike has made possible. I run nearly all errands of under five miles on this bike. The main reason I am downgrading from 5 to 4 stars, is that I wish there were bosses somewhere to add a water bottle. I know this bike is designed for in-town and commuting use, but I live in a hot place, and would really appreciate a dedicated spot for a beverage, or an extra lock!
Grenoble C8 HMB 500W
Grenoble C8 HMB 500W. Via Compton Cycles.
This bike is absolutely brilliant, the contact with Tomas in Gazelle export department and the engineering drawings supplied to be sure on frame size, extremely helpful.
Jeff at Compton very helpful too.
120 miles later and a very satisfied customer.
Not cheap but quality customer service and reliability are key.
Worst Rack Ever - a total disgrace.
I have been looking a the Gazelle Ultimate c380+. The bike checked all the boxes - a premium bike for sure! After my previous experiences with the ez flow, I had expected great things - until I looked closely at the rack. What a mess. It is too small for most anything useful, but far worse is the absurd triangle shaped tubes. Nothing fits it. I have a fleet of panniers that all use various hooks and catches and not a one of them will fit on this rack! The rack is deeply integrated into the bike and cannot be swapped out. Only Gazelle branded bags will fit - an offensive example of marketing at the expense of the consumer with a total disregard for the consequences for people and the planet. Am I supposed to just dispose of my old bags just to buy new ones that fit this proprietary rack! A total show stopper. It has really shaken my confidence in Gazelle as a company.
I'm in love with my Medeo T10
I'm in love with my Medeo T10! I purchased this bike from a LBS almost two months ago. I prefer long-distance rides out on the open country roads. The longest ride I've completed so far has been 94km and with moderate hills. I was very impressed with the battery life, I selected mainly Eco and Tour but used Turbo only when absolutely needed. What I joy to know that the battery is capable of the distance and the climb. Recently I took the bike off road and was thrilled with the experience on flat terrain; one day I may up my game and head for the hills. I like that I can switch the front suspension for the type of ride I'm doing. Also, for my city riding, I like the three gear at a time downshift. This bike has allowed me to cycle to places where I would have not been able to ride before. I am very happy with this purchase; yes it was more than I would have ever thought I would spend but I have not had a moment of buyers remorse.
Gazelle Ultimate C8
Growing up in the Netherlands, in Dieren, home of the Gazelle factory, more specifically, I have always used Gazelle bikes to commute with. When we moved to the US, some 20 years ago, we brought our bikes. However, the lack of a reliable and safe cycling infrastructure and a hillier area than I was used to, made me drop biking as a mode of transportation pretty quickly. My lack of exercise caught up with me over the years and because the cycling environment has changed so much for the better, I started researching e-bikes last summer. I couldn’t be happier to find out that Gazelle had entered the US marked and after comparing several models, I settled on an Ultimate C8. It is a bike that handles incredibly well, considering the significant weight of an e-bike, but it leaves me the choice of how much assist I want on my 22 mile commute. The bike comes pretty much ready to commute, with lots of accessories that other brands require you to buy separately. Add an additional lock and some panniers and you are pretty much good to go. I ended up swapping the stock grips for a more ergonomic pair, and also added a mirror. I have put on 700 miles since I purchased it late June of this year, and I am convinced it’ll serve me well for the next I don’t know how many years. All of my previous Gazelle’s have held up well and and I am counting on this one not being the exception. Yes, they are expensive, but you get what you pay for; a very well-built and reliable e-bike.
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